AB Devilliers
1.5K posts

AB Devilliers
@ABDelivers17
Quiet in the Clamor🍁 Living on the edge





We understand your concerns and wish to clarify this matter transparently. Upon re-verification, the account's current balance is $0.000050948280642823014 (actually zero). BC.GAME does not fabricate account data—all conclusions are based on system records and compliance checks. Based on verified system records and multiple audits, this account was identified as belonging to a minor (16 years old) upon verification in November 2024. In accordance with our policy, we have imposed a two-year self-imposed restriction on this account, expected to end around November 2026. For privacy and security reasons, we cannot resend or disclose your submitted KYC documents, as this is illegal for all users on the platform. If you have verifiable evidence (such as account screenshots), please provide it to us for further review.












We sincerely apologize for the delayed response and for any frustration this situation may have caused. Following your request, we have conducted another detailed review of your account with our Risk Control team. Based on our verified records, your KYC information at the time (November 2024) confirmed that the account holder was under the age of 18. For privacy and security reasons, we are unable to disclose specific personal details publicly. As a regulated platform, we have a responsibility to protect minors and ensure a safe environment for all users. In such situations, applying restrictions — including self-exclusion — is a necessary measure taken to safeguard the well-being and rights of underage individuals. This action was not taken lightly, but rather as part of our duty of care. After further review, we are currently unable to complete additional KYC verification for this account. Based on the latest procedures, our Risk Control team has advised that you may consider creating a new account once you meet the eligibility requirements. We would also like to clarify that accounts are not restricted due to winnings or withdrawals. All actions are based strictly on compliance and policy requirements. In addition, we have reconfirmed that there is no remaining balance in the account. We understand this may not be the outcome you were hoping for, and we appreciate your understanding.



















