OneDayOnly Support

@UnCuTKally @OneDayOnlycoza Thanks a mill for your suggestion! 😊 We tend to have a shop dedicated to loadshedding goodies every now and then but we'll bring your idea to our team and see what we can do ✨

@OneDayOnlycoza @AskOneDayOnly Since Loadshedding is here to stay, can't you have a load shedding tab like you have the daily essentials tab? Thnx

@Tasneem17 @OneDayOnlycoza May you kindly send us a DM with your order number so that we can assist you ASAP!😊️

hellopeter.com//reviews/ @AskOneDayOnly @OneDayOnlycoza Lane L is not helpful, trying to force me to pay delivery a product I did order! Stop scamming people

@JSalikram @OneDayOnlycoza @Philips We are definitely not spilling any beans 🤣️

@OneDayOnlycoza It's the @Philips Aifryer with Rapid Air Technology. Come on @OneDayOnlycoza , spill the beans!

Riddle me this... 🔎❓

@momosuli8 Although we'd love to tell you exactly when we'll run this product on the site again, it is not our policy to disclose future deals. However, you can find out exactly what we're selling if you subscribe to our newsletter! 😊

@Nkgapele6 @OneDayOnlycoza Sho ntwana!!

@OneDayOnlycoza Samsung smart TV #OneDayOnlyBirthday

THIS IS NOT A DRILL! 🚨 Today's R13 deal clue is here: An electronic window to worlds afar, Moving pictures, a glowing star. What could it be? 🤫 Keep your eyes peeled on our site for this HOT DROP! ➡ ow.ly/uVp450PCOYy #OneDayOnlycoza #OneDayOnlyBirthday

@anti7274 @OneDayOnlycoza @Anti Its one deal per customer just to be fair on everyone!

We’re dropping BIG brands for next-to-nothing to celebrate our birthday! There’s only ONE a day 🎉 Grab something BIG for R13! 👀 ➡ ow.ly/E2xq50PCoJO #OneDayOnlycoza #OneDayOnlyBirthday

@Donnidarko21 @OneDayOnlycoza Dont worry we'll send you a DM 😉️

.@OneDayOnlycoza @AskOneDayOnly It has been 48 hours since I logged a call regarding a faulty product that was sent to me, seems like no one is working this week? Who can I contact to assist me?

@Donnidarko21 @OneDayOnlycoza Hi there, may you please DM us your order number so that we can assist you?

@KSigenu Hi there, we kindly ask that you DM us your order number so that we can assist further 🙌 Please DM us on our @OneDayOnlycoza account 🙏

@AskOneDayOnly I need urgent help finalize a payment. I've already part paid but the terms have changed. It is urgent.

@mwamwabear Hi Louis! Thank you for reaching out to us. Please expect a phonecall throughout the course of today 🙏

@AskOneDayOnly Received an order, item damaged, arranged for replacement. No one has called me. Been 5 days...

@yattishr @OneDayOnlycoza Please email us on our @Onedayonlycoza account 👍

How is it that I have unsubscribed from @OneDayOnlycoza @AskOneDayOnly email newsletters numerous times, yet they still send me their daily emails every day? This is borderline spam & solicitation. Please fix this @OneDayOnlycoza

@PryceTheHeretic Thank you for reaching out! Can you please DM us your order number so that we can take a look at this for you?

@jacovirus Kindly note that an email was sent to you this morning to advise that the matter is being investigated. The agent assigned to your query will be sure to revert back to you once she has received feedback from the relevant department 🙏

@AskOneDayOnly Still no update or feedback

@AskOneDayOnly hi Any idea when the parcel and order will be fulfilled? Order #5510005 It's way over the expected delivery date

@maphare So sorry for the delay in resolution! We've popped you an email 🙌

@AskOneDayOnly Can you pretty please help with the return of order 5441735, I ordered male jacket, you delivered female’s, and Alex from your team had been nothing but pain, Can you please come collect your wrong order and refund please, this can’t be going on for weeks 😡

@KimJ777 Hi Kim! Please pop us a DM on our @OneDayOnlycoza profile and we'll be more than happy to help 🙏

@AskOneDayOnly in need of urgent assistance please.

@VanNess25 Hi Vanessa! Our sincerest apologies for your experience! May you kindly pop us a DM for further assistance?

@AskOneDayOnly trying to get an issue resolved for over two months now. No refund and no collection on a faulty item. #5109793 (digital clock to be collected) #5270614 - shorts returned but no credit advise please

@jacovirus Hi there, thanks for reaching out! We see that the tracking shows this is en-route today.  If there are any further issues, or they do not come past, please do pop us a DM, or use our Contact Us form, and we will happily follow up further on this for you. 😄

@AskOneDayOnly morning! Order nr 5293122 has not been delivered yet! Way over the planned and scheduled delivery date? Even the dleivery company stated by the 5th of April? Please help

@UnCuTKally @OneDayOnlycoza Hi there, we are sorry to hear about your experience with this return. I see that we have been in contact with the relevant teams for a resolution. We will be in contact with feedback on this by the end of next week.

@OneDayOnlycoza @AskOneDayOnly It’s more than 14 working working days that you have your products back, yet I’m still here without my refund. Unless I follow up, no one bothers to give me feedback.

@OneDayOnlycoza @AskOneDayOnly I’m absolutely annoyed with both the patio furniture I ordered through @OneDayOnlycoza one set came without all the screws needed for assembling, the other one came with screws but they don’t work, refund my money and collect this nonsense ‼️

@Pamela1Ann @OneDayOnlycoza Hi Pam, our sincerest apologies for the inconvenience caused! Please pop us an email and one of our agents will be sure to assist you ASAP!

@AskOneDayOnly @OneDayOnlycoza You messed up two orders. One duplicate, one item not working. Last time it took 3 months to get my order. We have One Day to order, you have infinite time to sort out the queries.

Welcome to @OneDayOnlycoza's official Customer Care account for complaints, queries or suggestions. Email: customerservice@onedayonly.co.za