cookunity

We believe in the power of great food, and the best food comes from passionate chefs, who bring their style into every dish. We’re on a mission to say yes to more—more flavor, more color, more adventure. Say yes to a more personalized chef experience.

@TigerSharkLover Great idea! We will let our chefs know!

@CookUnity can you create a menu for extras? Like extra croutons, sour cream, sauces, condiments, cheese packets, and that delicious Greek youget for the pork kofkas! Things that people might pay $.50 or $1 extra for. Thanks!

@steffi3 Sorry to hear this! Let us know what you’d like to see and we will share your feedback!

@Cookunity Put me down as somebody who isn’t crazy about the new menu design.

@bradleygstfu Sorry about the trouble! Please feel free to DM your account info. We are happy to take a closer look.

@Cookunity I submitted a skip request 2wks ago & received confirmation but the order still processed. I contacted support immediately & sent a screenshot yet I'm told it can’t be canceled/refunded. I won’t be home, so food will go to waste. Review this.

@TrevolTrey Hey there - that doesn’t sound right. Feel free to send us a DM and we will take a closer look!

Hey @CookUnity Why did it take 3 weeks for my order to arrive? That’s a long wait for a weekly meal service. Can someone from customer support reach out?

@NvrBAnother1 Oh no! That is definitely a bug. We’re sending a DM to sort this out. So sorry this happened!

@Cookunity y’all play lol

@ParadoxOfSula Sorry to hear this. Please feel free to send us a DM with your account info, we will take a closer look!

In case anyone was wondering, @Cookunity melas are way better than Factor but their customer service is trash so they won't ever get my $$ again. Can't speak for Factor's customer service cuz I tried their meals for free.99. They're only slightly better than Lean Cusine, I fear.

@thedrakemason We are all ears! Tell us!

@Cookunity Received, thank you! I also have an idea for ya'll to increase subscribers if you're interested 🙂 Been using the brand almost 5 years and love it!

@Cookunity - any updates for east coast delivery delays due to the storm?

@___I_Am_G___ @GamesCookUnity Sorry for the trouble with order tracking! Our team is here to help if you still have not received your order. Please feel free to send us a DM with your account info.

Cook Unity sucks, big time! AVOID! @Cookunity @GamesCookUnity

@OllieLove44 Glad to hear you’re enjoying everything! Great suggestion! 🧀

@Cookunity Everything is beyond delicious!!😋🍽️ Have completely stopped ordering out 💸💸💸 and excessive grocery shopping Saving so much money! And my kitchen is always clean 😁 Small Suggestion : A cheese plate with some crackers and fruit! 🍇🧀🍷 😍 Just a fun idea

@stefanasseg So sorry about this! We took a closer look and there appears to be a typo in the email. You should be receiving a meal more suited to your preferences and if not, please let us know!

@Cookunity This is absolutely terrible! You're sending me beef, even though I have my preferences set to vegetarian. Why!? You're literally intentionally wasting food.

@JohnnyVnecks Looks so good!! 👨‍🍳

Best one yet ! Holy flavor and the chimichurri sauce 👌🏻🔥 @Cookunity

@lindasimonseki Well let the chef know you’re looking for it! Glad it was a hit 💛

@Cookunity when are you going to have Montauk fish stew again? Its my favorite and cant seem have seen it since the first time I ordered it

@BBurns2300 Hi Barry! Please head to your Account Settings page to pause your account or skip future orders. Feel free to send us a DM if you need assistance.

@Cookunity February 2,2026 Good Morning cook unity; After I received my order for this week I would like to how old off for at least two weeks. I we'll let you know when to resume my service. Thank you. Barry Burns BarryB2300@gmail.com 301-442-7776

@_PaperMoose_ Thanks for the feedback - sorry to hear about this. Feel free to DM us your account info and your experience. We’d like to take a closer look at your experience.

@Cookunity I love your meals but every time I use the app I need to fight the urge to cancel my subscription. It’s so slow!

@Ira_Kudryashova We are so sorry to hear about the trouble! Please feel free to reach out to aviana@cookunity.com with your account info. We’d like to take a closer look at your experience.

And back to my complaints train. The worst trained #cs agents award goes to @Cookunity I guess it’s time to cancel. The convenience not worth the shitty experience

@r_pedrott We are so sorry about the trouble. Our delivery team is working through the elements and we have seen some delays. Our support team is answering messages as quickly as possible and will ensure you’re taken care of!

@Cookunity , been waiting all day for the meals i purchased to show up. Sent two emails. Lot of money spent and nothing received—including tracking. How about a refund now?

@lindasimonseki We are so sorry about the trouble - our team is working to get your delivery out asap! Please reach out to our support team - they may be able to provide a more accurate ETA.

@Cookunity all day my meals have been 1 stop away starting around 12pm its 4.pm and its still 1 stop away..why lie just tell the truth

@VivianW066 We are so sorry about the trouble - this certainly isn’t the experience we wish to provide. Our team did run into some unexpected obstacles from the storm and our CX team was encountering heavy volume. Please send us a DM with your account info and we will make this right.

Guess I'm moving to a different subscription - shame, bc I actually like the food. Leaving it that the agent is asking for a "fair resolution" but couldn't commit to my request that the order be cancelled / fully credited to my card. If you can't deliver, why do I have to pay?

@Cookunity I'm trying to chat with someone about a delivery issue. Placed an order about $150 more than my normal order; Fern happened. Get it - can't control the weather. Lack of communication? not good. reached out a couple time to ask about process with no response.

@Christi64064322 @chefjosegarces Unfortunately, we cannot disable our auto-ordering feature. Please be sure to manage your subscription and skip weeks to avoid unwanted orders. Head to your Taste Profile and update your Auto Order preferences to ensure you get meals you know you’ll enjoy just incase!

@chefjosegarces @Cookunity I do not want my order to be automatically. I would like to get them as I need them. Please don’t send automatic lunches. Thank you.

Check out one of my favorite dishes, Adobo Salmon from @Cookunity . Use promo code "CHEFJOSE" Check it out on Cook Unity and start making dinner at home, easy. cookunity.com