@fraustoML@Airbnb Do not book with @Airbnb or @bookingcom EVER. These companies never help when you need them. Absolute Wild West on both platforms. Book direct with a hotel and save yourself the aggravation and money.
so @Airbnb let me get this straight
we pay $1100 to stay at an airbnb, they then hold the keys hostage until 9pm for check in, only for them to tell me they won’t give us the keys until we pay for an authorization hold, that would be £1,100.
we realize that it’s against airbnb TOS, we report it, and one of your representatives TELLS us that he is “withholding the keynest details until an offsite hold is authorized”
they said they would help us and we have been waiting for 15 hours, we had to get an emergency hotel for £100, and haven’t gotten a response back for accommodation this week.
So called @bookingcom 7 times asked 7 times for the manager for them to avoid court and every time they hang up or leave me waiting 20 minutes then hang up
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@riggsysoprano
Not @bookingcom cancelling our Harry accommodation just 2 days before we’re due to travel. After having it booked for months, their solution was to recommend alternative places that are over 5 hours away from Wembley Stadium and offer only an extra £50 towards the cost.
Anyone else having issues for the #bakuF1 with @bookingcom ? Booked months in advance and despite the hotel changing names 70 times, admitting it’s a scam hotel (then backtracking), refuse to find you another, legitimate hotel? @SimonCalder
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@Ki3ra03
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@isa_krimberg
@bookingcom FYI I called the number you provided last Monday. spent 40mins on phone!They initially said there are no available flights but when I told them I can see available flights from the same airline they said they will book the tickets and let me know via email. STILL WAITING though
@bookingcom should be shamed.
My flight was cancelled by the airline but booked via Booking.com. I spent over 2 hours in support chat in booking.com with no resolution, just being passed between agents with no respect for my time as I working long hours.
@bookingcom@bookingcom I have sent you all details.
This is the worst customer experience I have ever encountered. The fact that you know it was a scam listing and you still haven’t tried to resolve it speaks volumes to how much you value your customers
Another scam listing from @bookingcom. multiple calls and speaking to several agents, they’re are still refusing to resolve the issue. We're almost £2K out of pocket. They've now removed the property from their site, which suggests they know it's a scam. Scandalous
@bookingcom my money got deducted but I did not get any respond my the customer care they told that the booking did not get confirm but my 16k got deducted, please refund that
@bookingcom, combien de temps faut-il pour obtenir un remboursement légitime ? Non seulement vous faites les morts, mais votre service client est aux abonnés absents. L'expérience utilisateur tourne au cauchemar. Déplorable. #Booking#Scam#ServiceClient