Fanny fracker

@marny2473 @bhx_official It’s you that needs to get a grip thank you very much.

@FannyFracker @bhx_official Get a grip

⚠️ CUSTOMER INFORMATION - 16:00, 07/04/2026 Following the evacuation of baggage reclaim and immigration areas in the North Terminal, West Midlands Fire Service has confirmed it is safe for passengers to return, as the incident is now resolved. We are working to move all displaced passengers back into the terminal as quickly as possible. We apologise for the inconvenience this has caused some of our passengers. Safety is our number one priority and we thank people for their patience and our partners for their support.

@marny2473 @bhx_official It wasn’t a false alarm. As a fire alarm is going off I don’t think anybody would be wondering what was going on.

@FannyFracker @bhx_official In my workplace because time is money, a fire evac has target turn around if 20mins for a false alarm. Also a procedure of communication to customers waiting so no one is sat wondering. BHX - over an hour to turn it round with zero communication to passengers.

@marny2473 @bhx_official No I have. Just didn’t understand how a fire evacuation amounts to uselessness?

@FannyFracker @bhx_official Clearly you have never flown from BHX!!

@marny2473 @bhx_official What’s useless about that ?

@bhx_official Useless as usual. Resign you incompetent twats.

@PHazleton26888 @bhx_official @mrshthommo @bhx It’s not the airport, it’s the people. With Jet2 chav holidays being the focus at bhx, then you’re going to get the clientele with no manners or respect passing through in volumes.

@bhx_official @mrshthommo @bhx Here at Kuala Lumpur airport, the whole airport is spotless including the toilets and the baggage trolleys are free. Birmingham airport is dirty, the toilets are always a mess and the baggage trolleys are £2 to use. Why do you charge £2????

@bhx_official hi I left my iPhone today at the airport. How do I find out who's got it and in which department. Thanks

@mindfulautistic Not saying that at all. You just need to be prepared for the process. A lanyard does not exempt you.

@FannyFracker Are you saying autistic people should never travel through an airport. Sometimes it is necessary for autistic children and adults to fly which is why we appreciate airports and airport staff that are understanding, rather then those that are not

Extreme lack of autism awareness and or compassion at Birmingham international airport security today though I was wearing a sunflower lanyard told them I was #autistic and frightened of being touched

@mindfulautistic Don’t travel through an airport where a search may be necessary then. You need to make adjustments yourself

Wondering what the point of wearing a sunflower lanyard is when no assistance or compassion was shown

@temperingspices @jet2tweets So one adult is seated with the children. Not how you presented the child is sat alone. You had the choice to book seats together and didn’t.

@jet2tweets I want to be clear: seating only one adult with two young children is a safety compromise I will not accept. In an emergency, one parent cannot manage two children’s masks and their own. Safety and child safeguarding shouldn't be a 'paid extra.'

@jet2tweets Is child safety a "premium feature"? You’ve seated my 6yo child 30 rows away from us. Your agent told me seating together is only "guaranteed" if we pay a fee. Is this the new "Safety tax", exploiting children for an extra £20

@PhilMitchednjw @JoeSeward1 @Ryanair @bhx_official Yes I saw it too. What a show he made of himself.

@JoeSeward1 @Ryanair @bhx_official I was behind you and Joe the way you spoke to her left a lot to be desired. Maybe take a mirror with you.

I've rarely met as ignorant a customer service person as the @Ryanair girl checking people onto the flight @bhx_official this morning. Her manner was awful she was English but was very unprofessional. She must have backed a few Giginstown losers in Cheltenham #RyanAir

@corsby89155 @bhx_official That’s poor. Somebody has to sort that out

@FannyFracker @bhx_official Unfortunately the council want nothing to do with it because they declare it is not their land. See fixmystreet.com/report/8678660 for how many reports have been sent!

@bhx_official hey do you guys fancy ever doing something about this lake on the corner of Station Link Road? Someone is going to have a head on collision here. this has been reported dozens of times to you on fixmystreet, but you've done nothing?

@zoesutherland @flupton @easyJet @bhx_official @manairport You’re so dumb.

@flupton @easyJet @bhx_official @manairport 🤣🤣🤣🤯🫣. Birmingham experiencing bad weather probs…

So, a bit of airport drama! Returning from a weekend in Glasgow @easyJet diverted to Manchester - we’re told radar problems @bhx_official Waiting for coach replacement back @manairport why or why are you still playing Christmas music over The Terminal 2 PA?? 😳😳

@SenorHonez @bhx_official How was the attitude disgusting?

Disgraceful from baggage security at @bhx_official dropped my partners belongings smashing an item worth £40. The attitude that followed was disgusting. Gave a piece of paper with instructions to recover costs with an email address that’s not even active. What next?

@markw1875 @bhx_official How?

@bhx_official Useless

09/01/2025 07:15 Our runway has reopened on a reduced basis, and our teams are working to get passengers away as efficiently as possible. Whilst we apologise for any inconvenience Storm Goretti has caused, the safety of our colleagues and customers is our number one priority Passengers due to travel are advised to check the status of their flight with their airline.

@MangieJ @bhx_official Have you got windows?

@bhx_official No flights have taken off since 6.00pm, why. Relatives are trying to get to Johannesburg via Zurich, somewhat perturbed.

⚠️ CUSTOMER INFORMATION 08/01/2026 ℹ️ Please be aware that adverse weather is expected, please allow more time for your journey to and from the airport.

@MARGARETREILLY2 @bhx_official An hour? Come off it

@bhx_official absolute chaos here again. Worst airport in the world. Paid fast track, one hour later still waiting for bag from stupid scanners. There are more bags not going through than going through

@AbilityLifeWM @bhx_official So was it a month or two months? Big difference.

@BellaC1975 @bhx_official Drop off starts 2 hours before departure.

@bhx_official your Ryanair luggage drop is a joke . Making people queue again and again if they are more than 2 hours early. In Milan Bergamo arrived 4 hours before flight and fantastic easy and simple service your power trip staff need a refresh

@alwystru2myself @SupportlineUK @bhx_official Bhx don’t have a customs team. They work for HMRC

@SupportlineUK The company who I brought it from gave me a full refund @bhx_official I’m surprised you haven’t replied as it’s your customs team who haven’t passed it on on time

@harleysargeuk @bhx_official Tools are not permitted.

I can carry a lighter in hand luggage which is capable of causing a fire in the cabin. A tiny tiny 10mm spanner carried to connect my motorcyle battery at airport on arrival I'd deemed dangerous. @bhx_official birmingham get a grip