GIG Mobility

Your next trip deserves its own highlight reel and you’re the storyteller. Let’s make every mile unforgettable. Download the GIGM app now and book your next adventure.

@ShyJoanie Hello guest, we are concerned about this. Kindly check your DM for our message. ~TJ

@GIGMobility is it taking forever for you people to refund my money that I paid a week ago after you canceled my schedule by yourselves? First I was told that I would not get a full refund, now I have to wait 3 to 10 working days after waiting a whole week? I paid for a ticket

@GhostofIhogbe Hello @Ghostoflhogbe, please know that we’ve received your concern via email and have responded accordingly.~TS

Take Notice @GIGMobility

@ShyJoanie Hello @ShyJoanie , we’re sorry to hear about this. We have sent you a direct message so we can assist you and resolve this as quickly as possible.~O.Y

@GIGMobility it’s like there’s something wrong with you people.

Your next trip deserves its own highlight reel and you’re the storyteller. Let’s make every mile unforgettable. Download the GIGM app now and book your next adventure.

@Exodusexotic1 Hello @Exodusexotic1, we've reached out via direct message to provide the support you need. ~SA

@GIGMobility This look fake as not GIGM. But if you are, pls how can I get GIGM coupon code?

@AguGozie76212 Hello @AguGozie76212, to provide you with the best support, please send us a direct message with details. We’re here to help! ~SA

@GIGMobility Your app doesn’t send verification code

They boarded a GIGM bus as strangers in 2022. They said “I do” in 2025. 💍 Some journeys take you places. Some change your life. ❤️ #gigm #travel #travelwithgigm #love

@Efezino97 Hello @Efezino97, to ensure your issue is handled with care, please send us a direct message with the details. We’re here to help.~TS

@GIGMobility I booked a ticket online for my dad with a 6:05 AM departure and instructions to check in 30 minutes before. We rushed down here early only to be told the bus will leave by 7:30 AM. This is very poor communication and a waste of passengers’ time. Please do better.

@Hansen_svle Hello @Hansen_svle, thank you for reaching out. A response has been sent via DM. ~O.Y

@GIGMobility please check DM. it’s important

@SouthWind247 Hello @SouthWind247, we’re sorry to hear this. Please send us a direct message with the details so we can look into it and resolve it as quickly as possible. ~SA

@GIGMobility GIG I have been disappointedly kept alongside other passengers here in your Calabar terminal. A trip scheduled for 6:30a.m, we are still here past 9a.m and you know how far Abuja is. If I miss my appointment, You will pay for damages for this carelessness

@frankofdeast Hello @frankofdeast , we are sorry for any inconvenience caused. Please send us a direct message so we can assist you properly. ~O.Y

@GIGMobility A 30 mins lateness is fine but an hour for a 15-16hours drive with a speed limit that is slow. If you Mondays are slow customer days you indicate it in your portal then I find other transmit. Waking up by 4:25am to a bus leaving by 7:50 is not a joke. @GIGMobility

@GIGMobility Please I beg you if you don’t keep to time or within a timeframe for your departure time kindly let us know. Arriving at the Okta/Cele transmit for a departure time of 5:20am only for e to be told the bus moves in an hour plus. @GIGMobility

@boss_nathan Hello guest, thank you for reaching out. To better assist you, kindly send us a DM with more details about your concern.~O.Y

@GIGMobility how do I modify a ticket i bought with my account for a passenger?

@CFCbroskii Hello guest, nice to have you here. A response has been sent via DM.~O.Y

@GIGMobility hello @GIGMobility please check dm

@ZikaGolden Hello @ZikaGolden, we've reached out via direct message to provide the support you need. ~SA

@GIGMobility After funding GIGM Wallet gradually now, I have funds in my wallet on your app but I’m unable to complete my booking due it made my phone number incorrect, and the app isn't showing edit availability. This is urgent and affecting my travel plans. VERY URGENT

@AdamuNuur Kindly contact the GIG logistics team via 08139851120, @giglogistics on social media platforms or send an email to info@giglogistics.com for your delivery enquiries.

@GIGMobility I have replied twice and even with picture evidence

@GIGMobility my money is yet to appear on my wallet on your app even after i have successfully paid into the account provided

@AdamuNuur Kindly respond to our dm.

@GIGMobility The messages come in very late, please can my issue be solved today?

@AdamuNuur Kindly check your dm, we just responded.

@GIGMobility I replied your DM but i have not been attended to till now

@mzbeess Hello @mzbeess, please know that our support line 08139851110 is fully operational. Kindly send us a direct message so we can assist you promptly. We’re here to help. ~SA

@GIGMobility pls what is wrong with your customer care number since last week

@mcintoshchi Hello @mcintoshchi, we want to make this right. Kindly open your DM so your concern can be addressed promptly. ~SA

@GIGMobility Your insistence additional payment for rescheduling is ridiculous and outrageous + all the delays and the bus taking off 30 minutes late + plus stopping for another 30 minutes to pick passengers make your services an ugly experience. All the hype about GIG make no sense.

@_ahdarh Hello @_ahdarh , will like to escalate and investigate this. Please share the booking reference code of the guest via DM for immediate attention.

@GIGMobility I hope you know your driver's are now working with the @PoliceNG to be extorting passengers, because explain the madness that happened today. Your driver was very much in on this extortion!!!!!!