Booked to travel with Emirates between 28 February and 30 April, 2026? If your flight has been disrupted, or if you just wish to change your travel plans, you have the following options:
✈️ Rebook on an alternate flight - You can rebook on another flight to your intended destination for travel up to 15 June, 2026. If your original travel date is within 72 hours, rebook by visiting emirat.es/managebooking or “Manage Your Booking” on the Emirates App. If your booking is for later, please contact us for assistance at emirat.es/support.
🔄 Request a refund - You can request for a refund of your ticket by completing the refund form at emirat.es/refund. Please allow up to 21 days for your request to be processed.
Booked through a travel agent? Please contact them directly for assistance with rebookings and refunds.
Always check the status of your flight before heading to the airport, and visit emirat.es/travelupdates for the latest.
Customers booked to travel between 28 February until and including 31 March have these options:
✈️ Rebook on an alternate flight. You can rebook on another flight to your intended destination for travel on or before 30 April. If you booked your flight with a travel agent, you must contact them. If you booked with us directly, contact us at emirat.es/support.
🎫 Request for refund. You can request for a refund of your ticket by completing the refund form at emirat.es/refund if you booked with us directly. If you booked your flights with a travel agent, please contact them.
Customers are requested to ensure their contact details are correct by visiting emirat.es/managebooking to receive updates.
All city check‑in points across Dubai are temporarily closed until further notice.
For more information visit emirat.es/FAQs.
Our post from 11:08am Dubai time regarding operational status is no longer current, and has been deleted to avoid causing unnecessary confusion.
Emirates has resumed operations. Passengers who have confirmed bookings for this afternoon’s flights may proceed to the airport. This includes customers transiting in Dubai, if their connecting flight is also operating.
Customers can check the flight schedule for upcoming flights, as well as book seats to travel: emirat.es/nowoperating
Emirates continues to monitor the situation, and we will develop our operational schedule accordingly.
We would like to thank our customers for their understanding and patience. The safety of our passengers and crew is our highest priority and will not be compromised.