Hailo

@mytaxiuk Don't forget, Hailo is now @mytaxiuk! Download the mytaxi app today for safe & reliable London black cabs straight to your door. 🚕

50% off fares, we are undercutting UberX on the news that they are not fit and proper to operate. Discount applied automatically. @mytaxiuk

Enjoy 50% off any off-peak job between now and 28th May. Not half bad! Terms and Conditions apply: uk.mytaxi.com/fifty #mytaxi

@IAmBeckish Hi Becky, Could you please DM us your email address so that I can look into this for you? Thanks!

@IAmBeckish Hi Becky, I am sorry to hear! You will need to contact your bank in regards to this issue.

@Aqeel_uk Sorry, we are currently only in London in the UK, but will keep passengers updated if @mytaxiuk plan to expand to other cities! :)

@mattjbatchelor Hi Matt, if this cab was booked through Hailo, just send us your account info and we'll get in touch with the driver.

@TheCastleGuy Hi Simon, sorry to hear this! If you can please DM us the email address on your account, we'll look into this for you. Thanks.

@CllrGaryPoole Hi Gary, we're sorry to hear this - if you can DM us the email address on your account, we'll get this sorted for you.

@Tracymitch64 @mytaxi Hi Tracy! Customers tips are not migrated over. They will need to set this themselves in the app. Enjoy your Easter!

@cloudsteph Hi Steph! Oh no, I am very sorry to hear! Can you please DM us your email address and we will look into this for you. Thanks :)

@domheyberg Thanks for the screenshot, we're looking into it. In the meantime we can reset your pw if you send us your account details. :)

@domheyberg Hey Dominik, sorry to hear this! If you shoot us a quick DM with your account details, we can set a temporary password for you.

@Fuzpeachtravels Hi, sorry to hear you're having troubles! Please send a DM with your mobile number to @mytaxiuk and we can give you a hand!

@CairnsIrl Hi, sorry, we're currently only in London - we'll keep you updated if and when @mytaxiuk plans to expand in the UK. Cheers! 😊

@LouiseCJames Hi Louise, yes, you can use Hailo just the same as you do in the UK. Enjoy Dublin! 😁

@ANDY08675766 Please DM us your badge number so we can locate your account.

@ANDY08675766 Hi, please provide the job number and we can look into this. Thanks!

@Serem We hear ya! ;) We'll keep you updated if and when @mytaxiuk plans to expand outside of London. Cheers!

@thebowseat Hey Matt! If you send us a DM with your email address and the amount you'd like to tip, we can take care of this for you. :)