Ginger - Shared Transport

@WxMidlands Hi there, please check our promos section on the Ginger app for available promotions. Best wishes, The Ginger Team.

@LetsGoGinger So does that mean gingers can only ride them if not can gingers ride them for free?

We have lots of promotions currently available here at Ginger to make your rides cheaper. Check out the promos section on the Ginger app for more information (terms and conditons apply)🛴💨🧡

@TibsGTE @TibsGTE Hi Matthew, thank you for this. We have notified Middlesbrough fleet manager to take a look into this. Best wishes, The Ginger Team.

@LetsGoGinger Fleet? I’m in Middlesbrough if that’s what you mean.

Todays first mode of transport, on foot. So of course it’s decided to start to rain…

@TibsGTE @TibsGTE Hi Matthew, what fleet are you from? Best wishes, The Ginger Team.

Next stage is E-scooter @LetsGoGinger. Of the several pick up points nearby, none have a scooter… Bodes well. 20 min stomp, via the postbox, to where there is one apparently.

@DanielRodger @DanielRodger Hi Daniel, we have replied to your message. Thanks, The Ginger Team.

@DanielRodger @DanielRodger Hi Daniel, we have replied to your message. Thanks, The Ginger Team.

@supe512 @supe512 Hi Reece, can you please report this via the support system on the Ginger app so we can investigate this properly. Best wishes, The Ginger Team.

@LetsGoGinger hey ginger I belive you have falsely charged my despite using 100 ride ginger pass here is proof.

@supe512 @supe512 Hi Reece, can you please report any issues with payments to the Ginger app support service. Best wishes, The Ginger Team.

@LetsGoGinger Why do i owe £4.20 despite using my 100 rides I expect a full refund for it.

@supe512 @supe512 Hi Reece, thank you for reporting this to us. If you would like to discuss this further please email info@ginger.town Best wishes, The Ginger Team.

@LetsGoGinger That offline vehicle is for some reason is showing on the app.

@LetsGoGinger I'm gonna kick off now wtf are you guys doing nk escooter since bradwell this has been a consistent issue for 2 weeks now You guys need to be redistributing weekly not whenever you fell like it oh and only scooter I could find by morrisons is offline.

@supe512 @supe512 Hi Reece, please contact us on info@ginger.town to discuss refunds. Best wishes, The Ginger Team.

@LetsGoGinger Oh come.on yet again not a single escoter in bradwell its getting tk the point where I Wang a refund on my ginger pass because there are no gingers nearby.

@themoogleman @themoogleman Hi Bradley, thank you for reporting this, we are sorry for the inconvenience. We have notified your local fleet manager to take a look into this. Best wishes, The Ginger Team.

@LetsGoGinger meant to be my first day attempting to use you guys, and no scooters at Great Yarmouth station 😢

@supe512 @supe512 Hi Reece, thank you for reporting this to us. Best wishes, The Ginger Team.

@LetsGoGinger day 2 of ther ebeing almost no escooters in bradwell.

@___rigz___ @___rigz___ Hi there, can you message us the email address linked to your Ginger account so we can take a look into this? Best wishes, The Ginger team.

@Pbathuk @ShitChester Hi Phil, sorry for the inconvenience. We do not run a 24/7 customer service so please bare with us. If you have sent a ticket in via the Ginger app you should have a response soon. Best wishes, The Ginger Team.

@Pbathuk @Pbathuk Hi Philip, we have our scooters set to a reduced speed of 12mph to ensure safer riding for our riders and pedestrians/ other road users. Best wishes, The Ginger Team.

@supe512 @supe512 Hi Reece, sorry for the inconvenience. We have notified your local fleet manager to take a look into this! Best wishes, The Ginger Team.

@LetsGoGinger What the hell in the whole of bradwell only 1 escooter not a single kne nearby that in my experience most that don't have afk in their code are busted usually.

@Pbathuk @Pbathuk Hi Philip, thank you for reporting this. Our scooters are set to a speed of 12mph to ensure safer riding for users and other road users/pedestrians. We will take a look at these scooters. Best wishes, The Ginger Team.

@Pbathuk @Pbathuk Hi Philip, one of our team members will be in contact today via the ticketing system on the Ginger app. Best wishes, The Ginger Team.

@Pbathuk @Pbathuk Hi Philip, if you have any issues with our scooters can you please report this via the Ginger app support system so we can have the scooter checked over. Best wishes, The Ginger Team.

@Pbathuk @Pbathuk Hi Philip, can you message us the scooter QR code for this ride please so we can take a look? We do apologise that not every stop has a scooter available we do try our best to ensure this however we cannot guarantee this. Best wishes, The Ginger Team.

We are deeply saddened to hear the news about the passing of Queen Elizabeth II. All of us at Ginger extend our sincere condolences to all the Royal Family, as we mourn the loss of our longest-serving British monarch.