Mirraw
11.6K posts

Mirraw
@MirrawDesigns
Making ethnic wear accessible across the world. We provide a wide range of Ethnic Wear. Come, Relive India.
Mumbai เข้าร่วม Haziran 2011
838 กำลังติดตาม1.4K ผู้ติดตาม

@MirrawDesigns Refund amount delayed by 15 days
Its been more than 15 days and I haven't received my amount back.
Attaching email communications for quick action

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@jmalanchar Apologies for the inconvenience caused to you please help us with order number we will resolve issue earliest thank you
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@rishikantv @MirrawDesigns Extremely bad customer service. I bought several items, none of them fit me. The size advertised is not consistent with the actual size? My attempt to return and have the items replaced was rebuffed. The person kept arguing instead of trying to solve the issue.
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@MirrawDesigns care to explain this? i have never been to Malaysia...when will I get the cashback amount...#fakeoffers #mirrawisfraud

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@VedantaMahani
As per update your shipment is stuck in customs hence its causing the delay in delivery of your order.
We can create your new order and re-ship the order. you can receive the order in next 20 days after dispatch.
Please confirm if we can create a new order.
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@FuckenTr0uble
We are sincerely apologetic for the terrible experience you had.
Can you please write us more about the issue on mcare@mirraw.com we will definitely look into the issue.
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@SeattlePHX
Firstly we apologize for the inconvenience caused to you.The product has been returned to our ware house due to some custom issue so we have again re dispatched the product.It will delivered to you with in 6 to 7 working days.
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@psmita608
We have informed our team for a refund on the order M301071374
Please share us the images for order M278130189 on our email mcare@mirraw.com
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@MirrawDesigns It has been more than 3 days.Any update on refund and on the order?
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@MirrawDesigns I have never received my order nor the refund. Can you please explain .
Order no : M301071374.
Noone from care team is responding to emails either.
On my other order I got the used product but no response from care team M278130189
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@psmita608 order M301071374 escalated for refund approval allow us 72 hrs resolve issue second order M278130189 images not received please images team@mirraw.com
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@MirrawDesigns Since order M301071374 is returned to you,can I get my refund now.
Order M278130189 - Have already shared the images over the email to Care team.
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@psmita608
Your order M301071374 was returned back as its was not picked up from UPS access point after delivery was attempted.
We request you to please share us the images of the product M278130189 so we can check and get back to you with appropriate resolution.
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@MirrawDesigns What about the second order where you have sent a used product.. even after sending the pic ,care team dint revert back.
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@psmita608
As per the noted on the Atlantic tracking website :
Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point.
The package was there at the UPS access point for the self pickup but the package wasn't picked up on time.
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@MirrawDesigns @MirrawDesigns have you seen Ups reply on the status. They have delivered it back to shipper. Can I please get my refund.
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@Adhi13019888 .
HI,
The product will be pick-up by -Delhivery courier.
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@MirrawDesigns M429246248 today I have received pickup related sms on my phn from corrier but ur agent didn't contact m for today's pickup and he cancelled it without my permission when I called him today he didn't received my call it's same on u ur service's is too much poor
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@SarkarDeepra
With respect to order # M152399748
We are extremely sorry for the inconvenience caused
We have arranged a reverse pick up for #3874041
The tracking details
Xpress Bees Reverse : 2390820070186
The pick up will be done in 2 - 3 days
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@MirrawDesigns I ordered a product it’s been delivered to the wrong address a week ago I was calling and emails so many times , no response still the same answer. A very bad service and totally disappointed
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@bakethewaytoha1
Greetings from Mirraw
We are extremely sorry for the inconvenience caused
Request you to kindly share the transaction ID with us. So that we can forward the same to the accounts team for verification.
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@hemalivarsani Greetings from Mirraw.com
As we have reviewed your order,the shipment has been dispatched “Atlantic Courier And Tracking number is 98410484605
Be assured we have escalated to our courier team to deliver on priority.
Anticipating your cooperation
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@MirrawDesigns i am still waiting for an update. Need an answer to this ASAP. You are being very ridiculous. SEND OUR GOODS OR REFUND THE MONEY NOW!!
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@MirrawDesigns following my order for the past 1 month, ORDER NO:M482253500 order placed on 15TH SEPTEMBER TRACKING NO:98410484605.On the app it shows the order has been dispatched and shipping company is saying they haven't got the parcel yet. UPDATE WHAT IS HAPPENING URGENTLY
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