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RealNames
265 posts

RealNames
@RealnamesHQ
A more meaningful email address.
เข้าร่วม Aralık 2014
4 กำลังติดตาม1.2K ผู้ติดตาม

@clementdugal Hello, domains associated with Realnames are not for sale as they are used for personal email addresses.
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Hello @RealnamesHQ, is it possible to buy one of your domain?
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@schroters Hey, Sorry to hear that you are encountering troubles, please reach out to our support team, we will be happy to take a look.
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@382493804Lee @JordonTGarcia Hey there,
Yes it is! If you wanted a deen.com email address, we would be the ones able to provide it. You might be able to refresh the page. Let us know if our page is still giving you any issues, you can reach out to us directly at 1-844-264-7325. Take care!
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@RealnamesHQ @JordonTGarcia Does deen.com is same as realnames.com ? it seems that I can not type any string on realnames.
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@JohnHBurkholder Our customer support team would be happy to help with your renewal. Feel free to give us a call or submit a help request and one of our representatives will lend a hand.
Contact information can be found here: help.realnames.com/hc/en-us
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@Dominus_Exult Thanks for reaching out to us. We aren't able to help over Twitter but our sister company Hover Support Team also handles our RealNames customers and have an International Number and Online chat that can be accessed for immediate help: help.hover.com/hc/en-us
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@RealnamesHQ I need urgent support. First the renewal of my family's addresses did not go through automatically. logged in and renewed a day later. Reactivated the addresses but we can't log in.
My request for help on the web/email has been met with silence. Can't call (not US)
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@_wilwright We only offer email services so you would not be able to purchase a domain from us.
We would suggest looking at @hover if you are looking for a domain.
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@RealnamesHQ Hello, is there any way that I can purchase a domain from your company?
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@rogerlovato Hi Roger, thank you for contacting us here at Realnames. In order to best assist you please reach out to Realnames support via email at help@realnames.com, we are also available by phone at 866-731-6556 & we can review this issue directly with you. We look forward to helping you.
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@thewidgery Hi Clive, thank you for contacting us here at Realnames and very sorry for the delay in our response. A member of our support team will be reaching out to assist you directly via your help request.
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@WesleyMcDade Hi Wesley,
I've just tested our request form in multiple browsers without issue. Apologies for the troubles you're experiencing contacting support.
Please also attempt emailing us directly so we can discuss specifics at help@realnames.com or by phone, toll-free at 1-844-264-7325.
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@WesleyMcDade Hi Wesley,
Please contact support directly with your email address and we can have an SPF record added to the domain within the day.
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@JimChia8 Hi Jim!
You can reach out to support using any of the following methods:
help@realnames.com
Toll Free: 1-844-264-7325
You may also find the following help article informative: help.realnames.com/hc/en-us/artic…
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@RealnamesHQ , I can’t reach to your support for account termination. Could you please advise me the email which we can connect to?
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@Matt_Wigg @hover Hi Matt. Thanks for reaching out! We sent over a reply to your email. Please be on the look out for our message.
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@Matt_Wigg Delighted that you are all set now Matt! Have a lovely weekend!
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@Matt_Wigg Hi Matt, thank you for contacting us here at Realnames and very sorry to hear you are encountering this issue. A member of our support team will be reaching out to your existing help request directly to provide assistance. We hope this helps!
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@ExmoorMark Hello there, sorry to hear you are encountering this issue, have you tried to sign into mail.realnames.com directly? This should help ensure you don't encounter any issues when accessing webmail, please let us know if you continue to have issues.
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@realnameshq is there a problem with webmail access?
Webmail.stothard.com login page, before loging in, very slow to load or keeps refreshing
Thanks
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@SOAD1982 Hello there, so sorry to hear this issue is being encountered, please note you can email help@realnames.com to reach out support directly and we are also available by phone support at the number provided should you still require assistance: 866-731-6556. We hope this helps!
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@RealnamesHQ I cannot login to webmail imap is giving me errors and I cannot submit a ticket on the help section on your website as is giving me 500 error. What can I do? I need my email!!
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@KimraePlays Hello there, Thank you for contacting us here at Realnames. If you are encountering issues submitting a help request please note you can email Realnames directly at help@realnames.com. We hope this information helps, have a good day now.
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@RealnamesHQ I've been trying to put in a help ticket for like a week now and it refuses to go through. I haven't been able to log into my email for a pretty long time, and don't know how else to get support with your website not working.
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@LemonHeadRon @hover Hi Ron,
Your best bet is to contact our support team directly so we can address the specifics of your account in private. Since you received the email from Hover you can contact us for support, toll-free, using #866-731-6556 or by email with help@hover.com.
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Hi @RealnamesHQ, can you clear up some confusion please? I received a renewal email from @hover to renew my email for $55 but your site who host the domain and provide the service state "Your first address is $35/year. Each additional address is only $10".
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