Rooms To Go

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@marcusMcG Marcus, so sorry to hear that. Can you please send us a message at Tellus@RoomsToGo.com with your info?

@RoomsToGo They delivered my sectional with the legs missing for half of it. Customer "Care" claimed that the feet would be overnighted. Still waiting on the missing parts. I'm definitely not going to be a repeat customer.

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@germanferman1 Hey, can you shoot us another email so we can look at it?

@RoomsToGo I did that before the tweet. That’s who told me they have no idea when the parts will get to me.

@RoomsToGo I will NEVER order from rooms to go again. Pieces were missing after the delivery, I called customer service who assured me they would overnight them & 10 days later I don’t have them. I emailed them & they said they have no idea when I will get them! Ridiculous!

@Omar_Ariza_ Hi Omar, we saw your messages yesterday and tried to reach you by phone. Voicemail left—please call us when you can!

• NO compren muebles en “Rooms To Go” (RTG) mucho menos su póliza de seguro “Guardian Protection Products” (GPP). Cuando accidentalemente el mueble es manchado por una mascot (y huele mal) NI “GPP” NI “RTG” ayudan al cliente. De GPP contestan la primera llamada para el reporte…

@Omar_Ariza_ Omar, we'll be in touch soon!

• Do NOT buy furniture from Rooms To Go (RTG) and definitely do NOT buy their Guardian Protection Products (GPP) insurance policy. When furniture is accidentally stained by a pet (and smells bad) neither GPP nor RTG will help the customer………………..

On Sale This Week at Rooms To Go:⁣ ✨ Alpine Lake ✨ Harmonie ✨ Kendall ⁣ Come on in and explore everything, plus so much more!

@karenellen45 Hi Karen, we'd love to see if we can help, just send your order info and a few details to TellUs@RoomsToGo.com when you can!

@freedomamerica We bought a rooms to go Queen bed (I know, I know) for a guest room and the slats were STAPLED into the bed frame—yes, stapled. Needless to say, it also collapsed. My husband fixed it with SCREWS, better than ever now. So cheap!!

We bought a king size bed from Bernie and Phyls in Westborough, Massachusetts. We spoke to the director of customer service who appears to be a daughter of one of the owners. Her name is Michelle Rubin Pepe. We told her that our king size bed collapsed in the middle of the night. We were asking to have someone come out to our house to service the bed so we can sleep. They told us the best they could do would be to get us a date sometime in early April. That’s roughly 3 weeks away. So apparently when you buy a bed from Bernie and Phyls in Massachusetts and the bed does not hold up, you have to sleep on the floor for three weeks until they repair the damage. PLEASE share this to let Bernie and Phil know that this is not appropriate customer service. 🙏🙏

@Omar_Ariza_ Hey Omar, can you please send your concerns and order infos to Tellus@RoomsToGo.com so we can look into this?

• Do NOT buy furniture from Rooms To Go (RTG) and definitely do NOT buy their Guardian Protection Products (GPP) insurance policy. When furniture is accidentally stained by a pet (and smells bad) neither GPP nor RTG will help the customer.

@_MostHatedKell Hi! Thanks so much for stopping by!

We went in rooms to go and I found a bad ass bedroom set he just you sure this what you want you can pick anything 🥺🥰

@JyeeyeepGirl If you need info on this piece and where it might be available to see, feel free to check with our sales team at RoomsToGo.com!

@RoomsToGo why would you have a sofa on all the ads I see but not offer it in store to sit on? So disappointing.

Our design. Your style. 👏 Don't miss your chance to save on your next favorite spot with our Anniversary Sofa & Sectional Sale. rtg.co/AnniversarySof…

@SEOmikeS Mike, we caught your review and have sent a response!

Rooms To Go Patio share.google/7ftJ13Jna6dZ5f…

@claramarks Hey Clara, sounds like we need to get a bit more information on this. Can you please email your order info and feedback to us at TellUs@RoomsToGo.com?

@RoomsToGo Very disappointed with my experience with Rooms To Go. I had high expectations because I really like their furniture, but the quality has been extremely disappointing. Two of the sets I purchased already have problems. My recliner has two cushions in bad condition

@cbstover1 Hi! we'd love to hear more details about your issues. Care to email your order info and feedback to us at TellUs@RoomsToGo.com?

@RoomsToGo have bought thousands of dollars worth of your furniture over the last few months. Today, worst customer experiences ever! We won’t be back.

For our 35th Anniversary (and year-round), we're proud to support 35+ incredible organizations and their missions. Learn more at roomstogo.com/givesback

@jodybeth0131 Thank you for speaking with us today! We're happy we could resolve this for you.

Buyer beware @RoomsToGo ! At least they have a sense of humor! Don’t make the mistake I did! Anywhere but here unless you want premium priced stuff cheaply made!

@jodybeth0131 Hey, can you please send that info and your order details to Tellus@RoomsToGo.com?

NEVER shop at @RoomsToGo & under NO circumstances pay for the warranty that covers nothing!! 🤬🤬. Less than a year after purchase!!

The time to save is NOW! Snag deals on sofas, sectionals, modulars and more during our Anniversary Sofa & Sectional Sale 🎉 rtg.co/AnniversarySof…