Swipe Helpdesk

For Sky Card holders, please take note that your staked 300SXP will be automatically unlocked in the next 7hrs. If it is not unlocked after this period, you may contact our Live Chat Support at swipe.zendesk.com/hc/en-us or send us an email at help@swipe.io for further assistance.

All coin withdrawals are enabled now. If you're still experiencing the same issue, kindly reach us on live chat or via help@swipe.io

@zaWasp Hi there! Can you send us a DM so that we can assist you better? Thank you!

@SwipeHelpdesk Same for me, got the email, wallet shows 0 balance.

Some users may have received emails regarding wallet trades in error. This was due to a third-party provider issue. We have identified the problem and have resolved it. We apologize for any inconvenience. All funds are #SAFU.

@PabloCoves Hi there! Can you send us a DM so that we can assist you better? Thank you!

@SwipeHelpdesk Are you going to provide an ETA for our funds to be back in our accounts? What kind of service is this that due to third parties we cannot access our funds?

@cryptolitarian Hi there! Can you send us a DM so that we can assist you better? Thank you!

@SwipeHelpdesk Wallet still showing 0 balance. It’s been almost 24 hours. You say funds are SAFU but I can’t see it.

@blkbitcoinmttrs @SwipeWallet Hi there, can you send us a direct message so that we can assist you better? Thank you!

@SwipeHelpdesk @SwipeWallet Can’t log in to my account.

Please update your Swipe Wallet App to v1.514 to address regional login issues. This update also patches some user related 2FA issues. Thank you. Updated @SwipeWallet can be found on both the iOS and Google Play Stores here: sw.pe/App

@shroom_daddy @SwipeWallet @JLSwipe We are very sorry about this, @shroom_daddy. Kindly check our DM, so we can assist you further with your concern. Thanks!

@SwipeWallet It is truly incredible how awful Swipe customer service is, even for $SXP Slate users. I have had my Slate physical for over 3 weeks and it has never worked. I have contacted support 5 times through diff channels and they are completely unresponsive. @JLSwipe @SwipeHelpdesk

@bitcoinhomes @SwipeWallet Hi! Thank you for contacting us. We apologize that your messages have not been answered. We have reviewed our DM and are unable to find a message from you. Please DM us with the issue that you are experiencing and we would be more than happy to assist you.

@jesusbabyEs @crypto4gains @SwipeWallet @JLSwipe @cz_binance @GabiCryptoKing Hi, We are sorry that you have been waiting and we appreciate your patience. Please DM for additional assistance.

@crypto4gains @SwipeWallet @SwipeHelpdesk @JLSwipe @cz_binance @GabiCryptoKing How lucky you are ... I have been waiting for several days and several emails to support and messages to chat and to this day I still do not have my account active ...

@biberhund1 Please DM for further assistance

@SwipeHelpdesk Hey there, could you please help with a failed SWIPE SLATE order? #SXP

@crazywhiteboydj @Axel_bitblaze69 @SwipeWallet Hi, What issues are you experiencing? Please DM for further assistance.

People aren't ready for what $SXP will do, I feel pity for non $SXP believers!

@Matt__Bitcoin @SwipeWallet @JLSwipe No, only preorder at this time

@SwipeHelpdesk @SwipeWallet @JLSwipe Ok so not shipping for Singapore yet?

Swipe card finally available in Singapore, and is is currently shipping? Just showed up on my app, but can only select from Slate? In app support haven't got back to me. @SwipeWallet @SwipeHelpdesk @JLSwipe

@janverner @SwipeWallet @JLSwipe We don’t have any PM’s from you. We will gladly help if you PM us

I am disappointed from @SwipeWallet, @JLSwipe his team and @SwipeHelpdesk. They are holding my assests and have not been able to provide any solution 3 months! #scam trustpilot.com/review/swipe.io 👎☠️

@NakamotoPlaza @SwipeWallet Resolved.

@SwipeWallet Great, can someone in @SwipeHelpdesk PLEASE respond to my last few messages thanks. You said 28 hours ago my 3k $SXP was being unlocked for me because my card number was somehow compromised and used on Saturday night, so I cannot risk using Swipe anymore - still locked though.

We have received reports of users unable to purchase cryptocurrencies, view their recently bought history or other app related issues. Our team is resolving these issues and we will update this tweet when it’s done. All funds are safe. Thank you.

@frabizn @RbK_TV @SwipeWallet This has been resolved.

@morrgaaaan @SwipeWallet Issue has been resolved.

@JBcrypto786 @JLSwipe @binance @cz_binance Pm us sir. Thank you.

@JLSwipe @binance @cz_binance Why do you keep releasing your card to new regions when current regions are reporting issues regularly?? Support is required! You can’t continue to ignore the demands, this is all for nothing if you don’t assist customers currently using your service

#Binance Cards 💳 will be available in Canada🇨🇦 early next year and have received all #Visa approvals as well! 🔥 @Binance @cz_binance #BNB More regions en route! Get on the list and pre order today: 👇card.binance.com