T-Mobile Help

@NunyaBu22422245 We offer several ways to avoid added payment fees, including using the T‑Life app or our website. You can find more options here: t-mobile.com/support/accoun….^JamieEnglish

@TMobile You're now charging to accept payments??? Way to reward loyalty.🙄

@Rogerba52498218 T-Satellite is available with qualified T-Mobile plans. We do offer T-Satellite as a separate feature if you're just interested in getting connections when no other service is available. Find out more details here: t-mobile.com/coverage/satel…. ^JamieEnglish

@CTRetailSystems @royalenfield @RoyalEnfield_NA @TMobile @Starlink I have Mint Mobile, which is on T-Mobile network. Will I be able to get T-Satellite? I'm in so many remote areas where I can't get cell service. Some parks you need to reserve a campsite online and I've had to ride to a motel.

🥓🏍️🏕️ 𝟱𝘁𝗵 𝗬𝗲𝗮𝗿 𝗔𝗻𝗻𝗶𝘃𝗲𝗿𝘀𝗮𝗿𝘆 𝗢𝗻 𝗧𝗵𝗲 𝗥𝗼𝗮𝗱 𝗪𝗶𝘁𝗵 𝗠𝘆 𝗜𝗻𝘁𝗲𝗿𝗰𝗲𝗽𝘁𝗼𝗿 𝟲𝟱𝟬 𝗪𝗮𝘁𝗰𝗵 𝗡𝗼𝘄⤵️ youtu.be/CA9PYXrGq6c @RoyalEnfield @RoyalEnfield_NA #RoyalEnfield #Interceptor650 #5YearsStrong

@WeWFaB Thanks for reaching out. We appreciate the last 15+ years you've spent with us and can help with a timely solution. DM us where we'll gather additional information on your concern to help. ^ShannonRobinson

@TMobileHelp @TMobile I have a tough issue right now and it hasn't been resolved. I'm wondering if someone can reach out in regards to a device. I'm a 15+ loyal customer! Please help.

@dumb_countryboy We care about our customers and can help with a solution to provide you the service you need. Meet us in DM and we'll go over all the options we have to help. See you soon. ^ShannonRobinson

@TMobileHelp yeah, been there, just pass the buck, back and fourth, you need to get your #SHIT TOGETHER, the final break down between the two of you, it is said it was the blame of the #FCC, you think people are stupid, you put corporate dollars over the people,

FCC approves Nexstar's $6.2 billion merger with rival TV station owner Tegna justthenews.com/accountability…

@foosecn00b Thank you for the update. If Scam Shield is already on, you can report these calls directly to us through the T‑Life app so we can help reduce the new numbers coming through to your device. Send a DM if you need any assistance with reporting these numbers. ^JamieEnglish

@TMobileHelp It’s already enabled 🙄

I blame @TMobile for allowing this kind of inundation of fraud and annoyance. It’s obvious, preventable, and they sit on their hands.

@DavidMcDonald37 I'm confident we can get you the help you need right here on X, David. DM me so, I can provide a timely solution and continue having you for another 26+ years as our customer. ^ShannonRobinson

@TMobileHelp Offshore support is ZERO help. 26 year customer about to leave. PLEASE HELP!

@PhillySp0rts15 We can help with any concerns you're having with your T-Mobile 5G Home Internet service. DM me so I can gather more information on your experience to provide a solution. ^ShannonRobinson

@MLBTheShow Address your @TMobile internet issues and why that entire community can’t play your game online!!!!!

MLB The Show 26 Game Update 3 and server update is set to deploy at 4 AM PT on 3/20/26 on all platforms. Notes are here: mlbthe.show/bAXp Please complete all games prior to that time. Thank you!

I can help with the issues you’re experiencing with your 5G Home Internet, Jusniel. Please try our troubleshooting steps here: t-mobile.com/support/home-i…. If you’re still having problems, send over a DM with your location and details on what you’re experiencing so I can work on a quick solution. ^JamieEnglish

@TMobile why is 5g house internet service so bad

@celebThesavage We can review your area to ensure you're receiving optimal coverage for the location. DM us the address of the speedtest and we'll look into it right away for you. Thanks. ^ShannonRobinson

@TMobileHelp @TMobile @TMobileHomenet I have had them for two billin cycles and This is the better or best speed results iv gotten. I have talked to them multiple times got there mesh system and still speedtest.net/result/1897869… #speedtest

@crist92115 I'm here to help, Cristian and can review the area in which you're unable to make calls. Try these helpful steps: t-mobile.com/support/device…. If you're still having issues, DM us and I'll help. ^ShannonRobinson

@TMobile I’m gonna quit your service. I can’t even make calls

Let’s make sure you’re getting the assistance you need with your connection. If you’re a T‑Mobile customer, please send over a DM so I can grab your location and review the connection issues. If you’re with UScellular, you can reach out to their team directly here: uscellular.com/support/contac…. ^JamieEnglish

@JustTheNews @UScellular @TMobile #FCC screw up,

@DigiDogNYPD I can help make sure your lines are active and working, Yan. Please send over a DM so I can quickly grab your account details and get a solution in place. ^JamieEnglish

@TMobileHelp I despise @TMobileHelp. I have been unable to use my account or my lines for the past 2 months and I have proof. They simply look at my activity! Get my lines reactivated and get this done @TMobile

@Carreonlx Seems like there was a sudden change in your service, Carreon. I can get you the answers you need. So, I can help, DM me your current signal experience and your home address. I'll get started immediately. ^ShannonRobinson

@TMobileHelp Have home internet. Why is my connection so bad all of a sudden? Please explain and let me understand what is going on?

@StonerBoner85 You'll need to reach out to USCellular directly with these Caller ID issues so they can help review this further. You can do so by using their contact page here: uscellular.com/support/contac…. ^JamieEnglish

@TMobileHelp I literally have USCellular Are you guys already in their systems? Can y'all fix this quick?

My phone is 309-737-8784 When I call people the police have informed me this comes up as David, my father.

@moneychaser2014 Let’s check into some further options to help reduce the specific numbers showing up on your phone. Send over a DM so I can grab your device model and work on a quick solution. ^JamieEnglish

@TMobileHelp Scam shield is turned but still get 1800 numbers come through that spam

We will help clarify what Scam Shield does and what actions you can take. You can review how scam blocking, reporting, and fraud protections work here: t-mobile.com/support/plans-… t-mobile.com/benefits/scam-… Please send us a DM, so we can securely review your line settings and assist further. ^IsaacBarrios

@TMobileHelp Do what in settings ?

@moneychaser2014 Settings on Scam Shield and call controls tied to your line, including scam blocking, caller ID, and reporting preferences. We will review those and confirm everything is active as it should be. Please send us a DM, so we can check this directly. ^IsaacBarrios

@TMobileHelp Settings on what ?

@moneychaser2014 We will review your settings and available call control options on your line. Please send us a DM so we can check this directly. ^IsaacBarrios

@TMobileHelp I have scam shield on already

@moneychaser2014 Hello Abrahame. I can help address any spam calls you are seeing and help go over all the ways T-Mobile works to prevent these types of calls, including our Scam Shield feature. Please DM us with what calls you are seeing and we will find a resolution together. ^CameronNeuhauser

@foosecn00b @TMobile Same issue I am having

@_xoxolauryn_ That's not the experience we want for you to have, Lauryn. Please DM me so I can quickly help out. ^NevinBruce

@TMobileHelp I’ve been trying to get help for 3 days now but no one is answering the phone and the reps on the app keep ending the chat