TeamViewer Support

@Michael1700Mx We are sorry to hear of your negative experience with TeamViewer. Please note that deleting a TeamViewer account does not cancel the license activated to it. More information on cancellation is here: bit.ly/4sH6tkN Best, Josh

@TeamViewer You shoudl fix your stupid charges to those who DELETED the teamviewer account before the renwewal dates

We fixed the login issue and all our systems are back online and functional. Please see our current status here: bit.ly/3XjJZWF. We apologize for any inconvenience caused.

@kopfik_petr Thanks for reaching out to us and for your question. For assistance with this topic, we encourage you to post in our Community: bit.ly/4sj2uut. If possible, share with the Community the version details of your Linux and TeamViewer license for better help. Best, Carol

@TeamViewer when will your paid sopftware be using some modern technology? atm, the only way of using your paid software on linux is to use a binary that pulls ancient packages to be compiled. qt5-webengine. why??????

@Bender_LV Hi there, Please confirm you’re using the correct registered email address. Check your spam or junk folder, and add the TeamViewer domain to your safe‑sender list so messages reach your inbox. Feel free to send us a direct message if you need more assistance. Best, Chisa

@TeamViewer Good morning! Since yesterday I can't login into my account. Not via application, nor web. I simply don't receive confirmation emails.

@fbeardesley Lamentamos tu situación. Según el correo que compartes, el caso lo está gestionando directamente la empresa de cobro, por lo que te recomendamos comunicarte con ellos para cualquier aclaración. De todos modos, enviaremos tus comentarios internamente. Un cordial saludo, Jen

Nunca contraten un servicio con TeamViewer, hace un par de años contraté un servicio de TeamViewer este con pago anticipado (tú pagas y lo usas), ahora no quise seguir con el servicio y me quieren obligar algo que no voy a usar, con amenazas legales? @TeamViewer @TeamViewer_DE

@mileybongz Hi there, thanks for reaching out! Please try the following: - Update TeamViewer to the latest version and restart the app. - Restart your device and ensure the OS is up to date. If the issue persists, please DM us so we can look into it further! Best, Chisa

@TeamViewer_help It’s not working! I’m trying to login on my iPhone and appears a white page after I put my email and password!!

We fixed the issue causing high load on our TeamViewer Services, and all our systems are back online and functional. Please see our current status here: bit.ly/3XjJZWF. We apologize for any inconvenience caused.

@GiNT0NiC_1453 @SaschaH597258 Wir haben einen Fix implementiert und beobachten momentan noch die Ergebnisse. Aktuelle Infos findet ihr auch auf unserer Statusseite: status.teamviewer.com

@SaschaH597258 Ja ist aktuell down

#TeamViewer Habt ihr auch Probleme mit der Verbindung?

We fixed the issue which caused the high load and we are monitoring the results. Please subscribe our current status here: status.teamviewer.com

@salconnn A subset of our users are currently experiencing latency when accessing our services. Our engineers are working on the identification. Please subscribe to our status page for more info: status.TeamViewer.com

hey👋@TeamViewer_help unable to login on Desktop app, able to login on web app but can't do any remote

@FakeUnbound A subset of our users is currently experiencing latency when accessing our services. Our engineers have not yet confirmed the underlying root cause, and they are working on the identification. Please see also our status.teamviewer.com

@TeamViewer outage? my entire team is offline.

A subset of our users are currently experiencing latency when accessing our services. Our engineers are working on the identification. Please subscribe to our status page for more info: status.TeamViewer.com

Scheduled maintenance-short-term maintenance on our TeamViewer core systems. This maintenance may result in a limited availability of our services during this time period, March 07, 12:00 PM -13:00 PM and 20:00-23:00 PM (CET). See more at: status.teamviewer.com

@DWsound Thanks for checking the app version. Please also check if the device has been migrated: bit.ly/4slHC5b. If the issue persists, contact our support teams directly via ticket: bit.ly/4qysAse , or reach out to our Community: bit.ly/3OXbTZG Best, Carol

@TeamViewer_help There is no update on app store. So this is the current version. Just asks for the password of the remote terminal all the time. - unusable. Please help

@TeamViewer_help TV on android app is prompting for passwords of remote terminals. Works fine on desk top version. Is there an issue?

@tsutti0126 Thanks for your message! We’ve received your DM and will check it shortly. We’ll get back to you there. Best, Nadin

@TeamViewer_help I already sent DM. Please check it. Best regards,

@TeamViewer_help After updating to 15.75.80 on 2026/02/26, I can no longer access any PCs that previously allowed simple access without a password. Simple access still works from the PCs themselves, so this is an issue specific to the Android app. Signing out and back in within the app, or waiting for some time, does not resolve it. As a temporary workaround, I have set a personal password, but being prompted for it every time is inconvenient. Please investigate the situation and provide a solution.

@Leroy__pierre Bonjour, le message « Session inconnue » peut apparaître quand la version de TeamViewer n’est pas à jour ou quand la connexion est instable. Pouvez-vous mettre TeamViewer à jour des deux côtés puis réessayer de vous connecter à l'appareil de votre père? Bien à vous, Jen

@TeamViewer J'essaie d'aider mon père à l'autre bout de la france, pourquoi vous avez cassé un logiciel qui fonctionnait correctement ? Encore un truc marketing pour obligé à s'identifier ?

@wanazuki Hi there! Yes, that’s possible. With TeamViewer Remote, you can provide attended support to a mobile device when your parent on the other end accepts the connection. More details on how to set this up can be found here: bit.ly/3S6wrxo Best, Sophia

親のスマホの遠隔操作って TeamViewerってやつでできますか？

@Laxxor Thank you for the additional information! I’ve already forwarded this issue to the relevant team for further investigation. As soon as they share any updates with us, I will let you know. We appreciate your patience. Best, Chisa

@TeamViewer_help Are there restrictions on who can raise suggestions? I am a hone user so I dont have a payed subscription...

#Remote access software @TeamViewer @TeamViewer_help used to be my go to solution but they treat their user-base (home users) like shit, and can't even provide a working idea portal for thier User Focus Program. Now looking for new products... "hmu"... as they say

@cherrythe3rd We apologize for any inconvenience caused. The issue has now been fixed. Please feel free to check status.teamviewer.com for future reference. Best, Sophia

TeamViewer死んでる？