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📢Mise à jour importante
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Ubisoft Support France
18.6K posts
Ubisoft Support France
@UbiSupportFR
Support Officiel @UbisoftFR ! 🎮 Disponible du Lundi au Dimanche de 09h00 à 19h00 CET. En savoir plus sur vos Droits à la Protection des Données : https://t.co/vnjnJOOrYH
France เข้าร่วม Ocak 2019
10 กำลังติดตาม20.2K ผู้ติดตาม
@BuddhaOwl I'm afraid we are unable to confirm how long this will take.
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@UbiMassive @TheDivisionGame @Ubisoft
Been on for just over an hour gathering ex as you do, returned to the clan room to see a big FAT ZERO where my clan ex should be...
Why is this so??
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@PavelHeisu Great to hear it. Thank you. Enjoy the game.
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@fQ79IhyCk3mPvmm Thanks. Can you please take a look at this connectivity guide here and follow all steps to help alleviate your issue: ubi.li/DJPAB
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@Hamsanwich3 Thanks. What is your Ubisoft username?
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Well you all destroyed that goal too, we're going to have to stop underestimating this community!
Double Weapon XP will be unlocked tomorrow, Friday at 10 AM PT and go to Monday 10 AM PT.
XDefiant@PlayXDefiant
Like, Comment, or RT this post - get a combined 3000 of those and DOUBLE XP is unlocked for everyone this weekend! 🎉
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@Hell_o_Kenobi Hi there! Sorry to hear that. What platform are you playing on?
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@AymarMtl @UbisoftSupport Par exemple je viens tout juste de refaire la double élimination au parachute, rien n’y fait
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@AymarMtl Salut Aymar, j’ai une question au sujet des succès sur les jeux vidéo.
Sais-tu qui est en charge de ça chez Ubisoft et est-ce qu’un jour la Ezio Collection aura une mise à jour ?
J’avais commencé la Assassin’s Creed Ezio Collection il y a quelques années sur Xbox One
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@pereiragames21 Hello! We are sorry that you are experiencing connectivity issues. Please let us know if the error still persists?
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@FforFailure Thanks. Can I also ask you to confirm the following info please? This has been requested by the team looking into this.
Your username
Your location
Your ISP
Are you using a VPN?
Are you using a 5G router?
When exactly does this error occur? Does it happen every time?
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@SelectedEU Thanks for that. Please make sure that that very button you use for jumping and sliding is not assigned to opening a new tab within the Roccat Swarm settings.
Or try disabling the software (it is not needed for the keyboard to function normally) to see if the problem continues.
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QUICK POLL: If we made a 24/7 playlist would you want one with 3 maps like option 1 or 1 map like option 2 or are you not into 24/7 playlists.
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@rodoudou2 Sorry to hear it. Please create a support case via ubisoft.com/help/contact and ask for assistance with your account. On social media we cannot assist with account related issues due to privacy and security concerns.
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@UbisoftSupport On me demande réinitialiser mon MDP quand je me connecte, le problème est que je ne reçois plus aucun de vos mails ! Je ne peux plus jouer, plus rien faire !! Et aucune réponse du support quand je le contacte avec le formulaire, il y a quelqu'un dans le navire ???
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Greetings,
🛠 We'll be performing an update on #XDefiant today from 09:00 EDT / 13:00 UTC.
🕑 Expected downtime: 60 Minutes
🎮 Platforms : PC, PlayStation & Xbox.
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@Zetsuuu_ Hello! We are sorry that you are not receiving emails from us. To resolve the issue, please consider changing your email. To do so, please submit a recovery form on our website: ubi.li/xkLtB
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@UbisoftSupport @UbisoftFR @UbisoftSupport s'il vous plait faite quelque chose je ne peux rien faire je ne recois aucun mail de votre part pour le recovery de password
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@UbisoftSupport Hello try to recove my password but u dont send any mail....
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@fl1mou54 XDefiant is available on PC / PlayStation 5 / Xbox Series X|S. Should it become available on GFN, a proper announcement will be made.
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Ready to get your buddies together and play XDefiant? Make sure to check out our handy guide here for information on cross-play! 👉 ubi.li/CrossplayXD
GIF
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@A1xks1x Thanks for the reply. The issue is under investigation. You can also report it through R6Fix: ubi.li/L9ZoH
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@RonnyC0rleone Hi! Some great feedback. Would be quite funny seeing Rayman on the battlefield. I'll pass it on
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@UbisoftSupport Faites nous un mode résurgence ! Et une faction RAYMAN pleaaaase
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@PlayXDefiant impossible de mettre en plein écran, le jeu freeze quand on appuie appliquer !
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@bliblife Hello! Not all items can be sold in marketplace.
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@SMYLODON_ Unfortunately it is not possible to determine the reason for leaving a game, and as the Abandonment System is automatic, this can lead to a sanction.
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@SMYLODON_ Hi there, This issue is currently under investigation, we apologize for any inconvenience caused and thank you for your patience while this is looked into.
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@Hamadz03 Thanks for the reply. To play the game on console you don't need a verification code. If you are referring to a code which is related to PS account, you need to contact their support. 1/2
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Greetings Operators,
🛠 We'll be performing an update on #RainbowSixSiege today from 09:00 ET / 13:00 UTC to deploy Y9S1.3!
🕑 Expected downtime: 60 Minutes.
🎮 Platforms : PC, PlayStation & Xbox.
Patch Notes 👉🏻ubi.li/U42mo
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@Arnab9191 Thank you. And then was the last time you tried this challenge? Is it also possible on your end, to try a different connection type for a test? Perhaps a mobile hotspot shared from your mobile phone?
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@UbisoftSupport i am currently facing a problem on the crewmotorfest. Every time i am trying to complete a race from this week's summit i am getting kicked out from the server and the time is not posting the summit. If this issue continues i will not get the summit exclusive car
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@teoo4k_ Thank you for the reply. We have reported this issue to the relevant department.
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Are you as ready for XDefiant as we are? Make sure you know how to access the Server Test Session by following our guide here for the different available platforms. 👉 ubi.li/h3BZ5
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