
Bobby Lo
808 posts

Bobby Lo
@blo
Startup investor/advisor. Formerly founder of Vurb (acquired by Snapchat).









It’s easy to lose customer empathy at scale. At Ramp, whenever a user gives us a less than stellar NPS, we give them a link to talk directly to our PM team. Everyone is on that rotation - including me. We’ve booked hundreds of feedback calls. Keeps us humble and focused.



🚀 Today, I’m excited to announce that @Sprig is launching an industry-first capability: AI Analysis for Surveys! ⬇️ @VentureBeat covered the exciting news: venturebeat.com/ai/sprig-uses-… ✨ In addition, we’re also expanding our Free and Starter plans and publicly announcing new marquee customers: PayPal, Figma, Ramp, Peloton Interactive, and Mixpanel.

🚀Sprig is excited to announce that Bay Area angel investor, advisor, and startup mentor Bobby Lo - @blo - has officially joined Sprig as a member of our board! Bobby’s relationship with Sprig goes back to our very beginnings. He has served in an advisor capacity offering his expertise on product design, strategy, and fundraising. ⭐Bobby's own words: "I’ve seen the power of Sprig first hand and I’m thrilled to join as a board member to be an even more integral part of this product journey." "What excites me most is the opportunity to build the next generation of innovative products through a deep understanding of users.”






As a startup, @Sprig faces the same challenge our customers face: wanting to move fast, but with conviction. Last week, @lizwalton and I worked on an update to the @Sprig marketing homepage. We built and launched it in a week - with the confidence that comes with user research.

NEW: Twitter is planning to start charging $20 a month for verification. It’s Elon Musk’s first big project. Oh, and the team building it was told they will all be fired if they don’t meet a launch deadline of November 7th. theverge.com/2022/10/30/234…
