Cal
17 posts


@cal8498 you can contact us via phone at this number +44 203 699 9977
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@DeliverooHelp hi there, I have 10 restaurants on Deliveroo and trying to actually get hold of someone to speak about your new policy. If someone would be so kind to DM me and actually help that would be great
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@DeliverooHelp I have tried on 3 different occasions and the case continues to be closed before I have a defendant action. We are going to lose near 40k a month due to policy changes, we need to know before Sunday and role out new menus. Would be good to have a phone call from someone instead?
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@cal8498 I apologise for the inconvenience. The best thing to do is to send another email to support@deliveroo.co.uk and our dedicated team will investigate this matter further. - EL
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@ZettlebyPayPal Hi, as all payments are down in the UK and unable to contact you via the website
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@RoyalMailHelp hi, one of your posties thinks it’s funny to leave my gate open for my dog just to escape into the road. This happened last week and happened again today, I was able to catch the postie and his response was “it’s not my job to close the gate” and then continued 1/1
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@soulflydave @stripe Just got an email from Shopify saying that they set up these direct debits unlawful due to not notifying us. My question to @stripe is how do you let this happen?
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New in the customer portal—offer a retention coupon to customers if they cancel a subscription. 🎫
#cancellation-deflection" target="_blank" rel="nofollow noopener">stripe.com/docs/customer-…

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@soulflydave @stripe I’ve cancelled the direct debit and see what comes from it. If I receive a letter in the post then I know what company done within the week. If not report them to the financial ombudsman
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@stripesupport 100% ‘Stripe has set up a direct debit’ even the reference number is ‘Stripe-*******’
If it was a merchant it would have the merchants name. Fishy business you have going on and I’m reporting to the financial ombudsman
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@cal8498 Stripe is a payment processor. Stripe has no direct debit set up with you directly and this would be from a business that uses Stripe to process their payments. If you're unfamiliar with the direct debit you can contact your bank to cancel it or dispute it.
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@stripesupport hi, I’ve just had a direct debit set up under stripe but I have never used stripe before. Can you please assist!
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@stripesupport It has a reference number on the direct debit. Just seems like you are out to try and commit fraud really… very strange for a company I haven’t heard of to try and take money out of my account
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@cal8498 Hi there—If you're seeing a charge from Stripe on your credit card statement, there's a possibility that you've purchased something from one of the merchants that use our services. If you're unfamiliar with the charge, try our Chargelook up tool here: support.stripe.com/charge-lookup.
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@stripesupport Nope, I haven’t bought anything. You’ve set up a direct debit to take money out of my account and want to know why?!
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@soulflydave @stripe Same thing just happened to me! No idea who stripe were until I done some research
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@stripe Hi, I don't have an account and I want to know why you have set a direct debit up with me?
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@BetaProfiles Best way, do the steps below. When downloaded turn off automatic updates. Turn your phone off and then back on. Wait 1-3 minutes.
Turn automatic updates back on and should then see. Worked for me, good luck all 😊

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