Canva

@VickyFerns2703 We know this isn’t ideal, Vicky. Would you mind sharing the email you used to contact support via DM? You can also send the ticket number from the subject line so we can check this for you. We'll be here.

“@canva Refund of ₹4000 promised within 5 days but still not received after 10+ days. Very disappointing. Please resolve ASAP.”

@StacieHanna Here to help, Stacie! Would you mind sharing more details about your concern through DM so we can point you in the right direction? You can also visit our Help Center at canva.com/help for more information. We'll keep an eye out for your response.

@canva I have tried reaching @canva customer service multiple times this week - related to a student account- with no reply. Is customer service nonexistent? Does anyone have tips? #canva

@LetsRollAZ Hey there! We have responded to your message via direct message, so please check your inbox. Thank you!

@canva You’ve replied telling me it’s not down lol… but it IS.. so

@canva has been down all morning… anyone know what’s going on and when it’ll be back up and running???

@JenifferRossy Thanks highlighting this issue, Jeniffer. Could you please send a report to canva.com/help/article/r… so we can investigate further? We will monitor the situation closely.

@canva I use you for all my marketing projects & usually have no issues. I placed an order on 3/15, paid $25 for quick delivery, still yet to receive the order, ur team has no reason for the delay. Is it bc it is a political project that doesn’t align with your company???

@SPanchal52141 Totally understand, Sujal. We don’t have this feature yet, but we’ve jotted it down as a suggestion. Every bit of feedback helps us improve, so thank you for sharing it with us!

@canva Dear Team, I love using Canva, but there’s no direct voice recording option while editing reels. Recording outside and uploading is inconvenient. Please add this feature—it would really help creators. Thank you!😣

Let’s settle it. Which Canva feature is at the top of your favorites list? 🥇🏆✨

@ProSuceur Hello there! Would you mind sharing more details about your concern through DM? For now, try clearing your cache, cookies, and browser history, then refresh the page. You can also try accessing our platform from a different browser. We'll keep an eye out!

Is Canva down?! #canva #canvadown

@diskofus Hello there! Would you mind sharing more details about your concern through DM? For now, try clearing your cache, cookies, and browser history, then refresh the page. You can also try accessing our platform from a different browser. We'll keep an eye out!

canva down?😣

@Usee100 Here to help! Would you mind sending us a detailed report at canva.me/help so we can take a closer look into this? We'll surely keep an eye out.

I'm honestly fed up with you guys I might as well cancel my subscription and move to an alternative app Why is that every update must come with one bug or the other. I can't even blurr my pictures anymore. the app forces closes whenever I click on the effect icon DO YOU GUYS HAVE ANY IDEA HOW FRUSTRATING THIS IS !!!!!!!!

@Themediamadam We’re seated for this creative journey, Faith! 😌

Trying my hands on designs using Canva

@Alfredszon We hear you, Solo! In case you're having trouble downloading your design or encountering error messages, head over to canva.com/help/cant-down…. Need more help? Just send us a report at canva.me/help. We're here for you!

@canva So, if I have payed subscription, how the hell can it take hours to download a video created in Canva? I need my money back som i can get a proper video creating program.

@kreatorgraphics Hey there! For now, blend modes for design elements aren’t available in Canva. We’ll note this down as feedback for future improvements. Thanks a bunch!

Please @canva what's the reason we still don't have blend modes for design elements in your software? 🤲

@jsnboyd Hi Jason! Try clearing your cache, cookies, and browser history, then refresh the page. You can also try accessing our platform from a different browser. For further assistance, you can check our Help Center at com/help/cant-connect-social-media/. Hope this helps!

@canva I am now overnight unable to connect my FB buisness page to Canva? Can you help?

@omranxtalal @Affinity We don’t have any news right now, but when we do, we’ll announce it on our social media, so keep an eye there for the latest info.

@Affinity RTL support, WHEN?

A brighter workspace, faster ways to turn selections into vectors, new brush controls and a completely new way to blend layers. Let’s get into what’s new in Affinity 🎉🧵👇

@iBmbo Here to help, Abdul! You can check out this link on publishing your Canva designs as websites: canva.com/help/publishin…. For other concerns, just ping us a DM or swing by our Help Center at canva.com/help for more information. Hope this helps!

@canva I still didn’t figure out how to get my domain live .. i have purchased it from canva but it won’t go live.. please advise

@canva I purchased on canva domain but it won’t get connected , still pending for a week . And I tried to chat with AI and couldn’t get live . Please lmk where I can contact you

We hear you, Sommy! Slow-loading screens while using Canva might be due to your internet connection or browser. You can try these troubleshooting steps here: canva.com/help/canva-lag…. If the issue continues, feel free to send us your active email address via DM. We'll keep an eye out for your reply.

@canva your mobile app is very slow on mobile. It's been that way for sometime now, please look into it

@NAIFMOSH Here to help, Naif. You can check this link for help regarding missing designs: canva.com/help/missing-d…. If the issue persists, please send a report to canva.me/help so our team can take a look. Let us know how it goes.

@canva Hello Canva Support, I’m facing an issue where all my designs have disappeared from my account. I have recently renewed my subscription today, and I am logging in using my main email account, but I cannot find any of my previous designs. I have already tried the following:

@DavidNTompkins Hello David. We'll look into making this possible moving forward. Will let our team know about this for the improvement of Canva. Thanks a bunch!

Canva is so good - but its maximum size limits make it unusable for scientific posters (which can be as big as ~8ft in a dimension). Any chance this limit could be removed? @canva

¡Estamos aquí para ayudarte, Mónica! Si tienes problemas para iniciar sesión, consulta este enlace para obtener más información: canva.com/es_mx/help/not…. Si el problema persiste, ¿podrías enviarnos tu correo electrónico activo por mensaje directo para que podamos contactarte? ¡Estamos aquí para ayudarte!

@canva @canvasupport estoy intentando ingresar a mi cuenta y no logro acceder. No me llegan los códigos de verificación. Me podrían ayudar? Mil gracias

@danno4krist Hello Daniel! Magic Layers is currently accessible to users in the English-speaking regions. To know more visit canva.com/help/editable-…. If you have any questions, feel free to visit our Help Center at canva.com/help. We're here to assist you!

Why am I hearing so much about #MagicLayers in @canva and I can't see it in my app? What's happening?