Blackbox

382 posts

Blackbox

Blackbox

@coolboxes

เข้าร่วม Temmuz 2015
153 กำลังติดตาม1.1K ผู้ติดตาม
Blackbox
Blackbox@coolboxes·
@myridean Hi there! As of now there haven't been any issues with shipping through Canada Post. At the most we expect some slight shipping delays on a handful of orders. If you have any concerns with your order feel free to send a message to our representatives at Mail@Blackbox.Cool.
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Blackbox
Blackbox@coolboxes·
@bdshupe Hi Bryan! Can do. Just email us at Mail@Blackbox.Cool and one of our CS representatives will get you sorted. Cheers!
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Bryan Shupe
Bryan Shupe@bdshupe·
.@cyanworlds @randemtweets @blackbox Hey guys I am moving. Is there any way I can get my writers package from the Myst 25th Anniversary Kickstarter shipped to a different address?
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Blackbox
Blackbox@coolboxes·
@jimhenderson_ Hi there! Our customer support email address is Mail@Blackbox.Cool! If you send us an email one of our customer service representatives will get back to you shortly.
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JenTheJenius
JenTheJenius@jenthejenius·
I'm really excited for Dragoon @laywastegames :D I'm still waiting for the March Kickstarter to come in, but when it does, HOO BOY.
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Blackbox
Blackbox@coolboxes·
@dsensationale @KieshaK Hi both! I'm very sorry, but Blackbox is no longer handling the fulfillment for Ted Leo's Kickstarter. He's decided to continue with the fulfillment on his own. I'm sorry to disappoint you.
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KieshaK
KieshaK@KieshaK·
@coolboxes Hi, I’m reaching out to see if my Ted Leo record from the Kickstarter project has shipped?
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Blackbox
Blackbox@coolboxes·
@xVilesx @USPS Hi there! I'm sorry to hear that. You can reach out to one of our customer service reps at Mail@Blackbox.Cool. They'll get you sorted.
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Blackbox
Blackbox@coolboxes·
@MrDaft_YT Hi there! Blackbox is actually only responsible for collecting the info for the Myst campaign and for shipping the physical backer rewards. The cool folks at @cyanworlds will be handling the digital rewards. I hope that clears things up!
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Blackbox
Blackbox@coolboxes·
@SoupyOwl1031 Hi Jack! We in fact do have warehouses in the UK. For more information, you can message one of our representatives at Mail@Blackbox.Cool. Cheers!
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Blackbox รีทวีตแล้ว
Karlee
Karlee@KarleeEsmailli·
Babes, it's finally live. WE'RE MAKING A VIDEO GAME! It has sex and jokes in it, please consider supporting us!! kickstarter.com/projects/83542…
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Blackbox
Blackbox@coolboxes·
@dinklater Hi @dinklater! You can reach out to one of our customer service representatives at Mail@Blackbox.Cool. Our representatives have their hands full at the moment but they'll get back to you as soon as possible!
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Blackbox
Blackbox@coolboxes·
@JonRRushton Hi Jon! Within the UK we use Royal Mail to deliver our packages. If you need help receiving yours, just send us a message at Mail@Blackbox.Cool. One of our customer service reps will get to you as soon as possible.
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Blackbox
Blackbox@coolboxes·
@iArskyy Hi Artem! One of our customer service representatives will be with you shortly. Response time for cs emails usually varies between 24 to 48 hours during peak business hours. We appreciate your patience here!
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Arsky
Arsky@iArskyy·
@coolboxes Hey, do you guys check your support email at all? Please do, thanks..
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Blackbox
Blackbox@coolboxes·
@cabbey @CAH @firefox Hi there! I'm sorry to hear your having trouble with your Cards Against Humanity purchase. That's lame. If you're still have trouble reach out to the CAH support team at Mail@CardsAgainstHumanity.com. They'll sort you out!
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