Disney+ Help

@cathhiskey61 Hello Cath! Apologies for any inconvenience! We definitely want to look into this further, so when you have a chance, please connect with us via chat here: disneyplus.link/ContactUs. Hope this helps! Let us know if we can assist with anything else!

@DisneyPlusHelp Is there a way to do the chat? I really prefer not to make a phone call at the moment

@DisneyPlus WHYYYY does your website make it so difficult to change or update subscriptions. I’m trying to pay MORE for the espn plan to watch WWE and I can’t because I click resubscribe or select plan and it just goes back to the previous page.

@tracksuitd24034 Hi there! Sorry for any frustration. Let's fix that! To start, try working through: disneyplus.link/PlaybackTrouble. If the trouble continues after doing so, please connect with us by selecting the options at the bottom of the page linked. Thank you!

@DisneyPlus I just finished Dare Devil Rebirth. Well I guess I should say I tried. Your app on Xfinity freezes so much I got frustrated and walked away. Just like I did 1,000 times trying to watch this series.

¡Hola, Abelardo! Lamentamos la situación presentada. ¡Danos otra oportunidad! Por favor, contáctanos nuevamente a través de chat o llamada en: disneyplus.link/ContactUs. Te recomendamos que esta vez nos contactes vía teléfono usando el número indicativo: (+52) 55 4161-1106. Con gusto revisaremos tu caso. ¡Te esperamos!

@disneyplusla hola...trate de llamar a l numero de telefono de dismey plus mexico y no funciona, tambien 5541611106 , el webchat tambien esta roto! ayuda por favor

@xobarbiesndinos Hello Brittany! Apologies for the inconvenience! To adjust your Autoplay settings, tap or select the Profile icon > select 'Edit Profiles' > choose your Profile > toggle the switch next to Autoplay on or off and hit 'Done'. We hope this helps!

Just to prevent having to use @DisneyPlus bc this is so annoying 🙄 like I honestly do not even understand why it doesn't go to the next episode when EVERY other streaming service does I'm ready to cancel my subscription over it. Sincerely a tired, BUSY MOM who doesn't have time

Why hasn't @DisneyPlus caught up yet? Because I'll tell you what, I am SICK AND TIRED of having to press a button to hit "play next episode " every 5 minutes because it doesn't automatically switch to the next episode 🤦🏼‍♀️😭🙄 it's gotten so bad that ill find ANYTHING I can on YT

@Galaxy315ghosts Hi Ember! Thanks for reaching out! While the cinema trailer for "Hoppers" is available to stream on Disney+, we currently don't have a release date to share. Stay tuned for more details! Let us know if we can assist with anything else!

@JosephE27245817 @itsthebeavdino @DisneyPlus @Pixar U sure it's not a "special look" or the actual movie?? Bc I would love to watch it lmao😭

#HOPPERS is expected to premiere on Disney+ on June 10. A week after its physical releases.

@Burger_Snob Hello! Thanks for sharing this with us — we'll definitely pass it along to the appropriate teams for you! Feel free to share additional details anytime here: disneyplus.link/Feedback. Let us know if we can help with anything else!

@DisneyPlus Please make a few user experience changes in the tvOS app: 1. Turn CC on or off with two guestures rather than numerous. Turning on requires 12. Turning off requires 7. 2. Detect region and put English at the top if you detect US region.

Hej Pär! Tack för att du hörde av dig gällande Europa League. Vi har ingen studio segment för matcherna. Under tiden vill vi gärna höra från dig - berätta om innehåll du vill att vi kan lägga till i framtiden här: disneyplus.link/Feedback Om du behöver ytterligare hjälp är du välkommen att kontakta vår livesupport via chatt eller telefon. Kontaktalternativ finns längst ner på den här länken: help.disneyplus.com Vi finns här för att hjälpa dig!

Ingen studio inför Europa Leagues semifinaler? 🙄🤷‍♂️ @DisneyPlus @LeonardJN

@cultureenrichuk Hey there! We're sorry to hear you're having trouble with the subtitles! To start, try working through the steps listed here: disneyplus.link/VideoLanguage. If that doesn't work, please contact us via phone or chat for further assistance. Thank you!

Watching @DisneyPlus on @skytv is infuriating! The speed of the subtitles do not match the audio! #disneyplus #skytv

¡Hola! Gracias por tu interés en la serie "Mentes criminales". Por el momento, no hay una fecha oficial confirmada para el estreno de su temporada 19 en Disney+. Haremos llegar tu petición a nuestro equipo y te invitamos a dejarnos tu solicitud en el siguiente enlace: disneyplus.link/Feedback. Te recomendamos estar pendiente de nuestras redes y de la app, donde compartiremos cualquier novedad tan pronto esté disponible. ¡Saludos!

@DisneyPlusES espero que no tardéis

Hi Kevin! So sorry for the confusion! While Disney+ Premium on demand programming doesn't have ad breaks, programs may be sponsored and you may see promos for other movies and shows. When live streams and special events are made available on the service, they may also have ad breaks. Find out more here: disneyplus.link/Ads. Let us know if you have any further questions.

@netflix @DisneyPlus watching ads on a streaming platform is not cool! Especially when the show you're watching is old! Netflix, watching ads when you're watching @WWE_Raw is totally uncool! It's supposed to be LIVE! I'm just about to pull the plug and not watch @WWE AT ALL!

@SundinDoug Hi Doug! We're sorry to hear you're having trouble. Let's fix that! To start, try working through: disneyplus.link/PlaybackTrouble. If the trouble continues after doing so, please connect with us by selecting the options at the bottom of the page linked. Thank you!

Hi @DisneyPlus, are you aware that it's cheaper and easier for someone to torrent your content with out buffering and screen ratios changing, than it is to watch on a chromecast, android phone or Samsung TV? You can have my dollars if you actually figure out basic streaming.

¡Hola! Sentimos que tengas este inconveniente para abrir la página web. Te recomendamos que consultes: disneyplus.link/Error73, para conocer las causas posibles y sigas los pasos. Si el inconveniente continúa, contáctanos directamente para recibir ayuda personalizada. Encontrarás las opciones de chat y teléfono al final de la página del enlace. ¡Saludos!

@disneyplusla no se puede acceder a la página desde cualquier navegador en PC. La página figura caída hace 2 días ya.

@JaeMunna Hi Justin! Thanks for sharing this with us — we'll definitely pass it along to the appropriate teams for you! Feel free to share additional feedback anytime by selecting Give Feedback here: help.disneyplus.com. Let us know if we can help with anything else!

Please for the love of god give us a solo Vader series @DisneyPlus

¡Hola! Nos emociona tu interés en nuestro contenido. Te contamos que aún no tenemos noticias sobre la temporada 22 de "Grey's Anatomy", te invitamos a estar pendiente a los próximos estrenos en nuestras redes sociales. Mientras, cuéntanos en: disneyplus.link/Feedback, qué te gustaría que agregáramos en el futuro. ¡Feliz día!

@disneyplusla para cuando la temporada 22 de Grey's Anatomy???

Hi Logan! So sorry for the confusion! While Disney+ Premium on demand programming doesn't have ad breaks, programs may be sponsored and you may see promos for other movies and shows. When live streams and special events are made available on the service, they may also have ad breaks. Find out more here: disneyplus.link/Ads. Let us know if you have any further questions.

Yeah... it's about time to burn the house of mouse to the ground. I payed for ad free Disney Plus and they've already given me three two minute ads and I'm only 13 minutes into the first episode. @DisneyPlus I want my money back so I can subscribe to Netflix to watch Beastars instead. Fuck Darth Maul. I am darth maul.

Hello! Thanks for reaching out! We don't have any updates to share regarding season 4 of "Percy Jackson & The Olympians" at this moment. However, we'll be sure to express your interest! For now, we'd love to hear from you — let us know anything you'd like to see added in the future here: disneyplus.link/Feedback. We hope this helps!

@DisneyPlus what about Percy Jackson 4?!?! #renewpercyjacksonseason4

@canabalong ¡Hola, Carlos! Gracias por escribirnos y sentimos las molestias. Con gusto le haremos llegar tu reporte a nuestro equipo; también puedes enviar tus comentarios y opiniones en: disneyplus.link/Feedback. Seguimos trabajando para ti. ¡Saludos!

Horrible transmisión y locación del partido de Garin y Cerundolo. Imposible una buena perfomance con la mitad del público viendo otro partido! @disneyplusla @atptour

Olá, Taty! Lamentamos muito saber pelo que você passou, essa não é a experiência que desejamos oferecer. Para que possamos ajudar da melhor forma, por favor entre em contato diretamente com nossa equipe de suporte. Você encontrará todas as opções de atendimento na parte inferior da página no link: disneyplus.link/ContactUs. Estamos à disposição e aguardamos seu contato.

Tô desde cedo tentando cancelar o @DisneyPlusBR e eles simplesmente não enviam o código pro meu email. Inacreditável

@victorplays777 ¡Hola, Victor! Gracias por tu sugerencia. Haremos llegar tu petición al equipo y también puedes dejarla aquí: disneyplus.link/Feedback. ¡Saludos!

¿Puede Óscar Barberán doblar a Woody en toy story 5 en castellano antes del estreno (19/6/2026)? @DisneySpain @Disney @Pixar @DisneyPlus @DisneyPlusES @eldoblajecom