HYPHEN

@okamigenshin @shadowfax_in Hi Hemanth,We sincerely apologize for the inconvenience caused. We are making our best efforts to ensure your order is delivered within the next 24 hours.

@shadowfax_in @shadowfax_in @letshyphen

@letshyphen @shadowfax_in @ShiprocketIndia My order (AWB: SF31055270913032HYP) is stuck in a fake delivery loop in Delhi for over a week: Morning: Asked "Are you available?" (I reply YES) Night: Status flips to "Customer not available" Zero actual delivery attempts. End this loop and deliver my package immediately. @jagograhakjago @consaff #DeliveryFail #ConsumerRights

@okamigenshin @shadowfax_in We sincerely apologize for the inconvenience caused. Kindly allow us some time while we look into this on priority from our end.

Update: Sonu Singh (+91 96343 02554), the delivery agent, called to say he’s on his way to bring the package. He promised to call me when he arrives. However, I immediately received a message saying the parcel couldn’t be delivered. @shadowfax_in @letshyphen

@ghjkkgfx Hi Sneha, Kindly note that the refund has been successfully processed from our end. The reference ID for the same is RKWIKWUDF7KE75918171MP. Our team will also connect with you over a call shortly to assist you further.

@letshyphen More than 1 month and still no refund for Order IDHYP25233660.Same excuses again and again.Your customer care number on the website is a 9-digit wrong number and no one replies to emails. If the refund was processed, share the UTR/refund reference. Refund my amount asap

Translating bartending skills to skincare? Swipe to explore why concern targeted serums could be your skin’s BFF and why single active serums might end up being the villain in this skincare story! #Hyphen #LetsHyphen #HaveltAll #HyphenltAll #HyphenWinterGlow #Skincare

@okamigenshin @shadowfax_in Hi Hemanth, we sincerely apologize for the inconvenience. Our team will connect with you shortly over a call to assist you.

@shadowfax_in @letshyphen probably needs to look into this issue. I haven’t requested cancellation.

@suku1006 @kritisanon Hi, we sincerely apologize for the inconvenience. Kindly share your contact number or Order ID through the link below, and we will resolve your issue at the earliest.twitter.com/messages/compo…

After mentioning about the spillage of product @letshyphen placed a compensation order from their end and the next day onwards they are circling back to there isn't a order, no compensation order placed on @letshyphen behalf. what is this service @letshyphen @kritisanon

@krupa236 Hi, as discussed with you over the call, we have placed a replacement order for you. Your replacement order ID is HYP26241550

@letshyphen My order no is Order HYP26241550.Iam trying to reach you. here is no reply from your end.I had ordered 3 products but i am not happy with the quality. In past the quality was diff but the products received are smelly and grainy. I want to return 2 product are unused

@krupa236 Hi, please share your order ID with us through the link below so that we can assist you and resolve your query at the earliest. twitter.com/messages/compo…

@letshyphen There has been an issue with order id but there is no revert from your end.

#LaunchAlert🚨 Ultimate Acne Care Range! #NoMorePopping with our high performance acne range, curated just for you!!💙 We have hyphened the best of nature and science for these products. #Letshyphen #Acne #NoMorePopping #AcneCare

@2014jainmani We are really sorry for the inconvenience caused. Our team will connect with you over a call shortly

@letshyphen Extremely disappointed with your customer care! ✅ Placed a pre-paid order via your app
❌ No proper response from support and No updates on order status Customers deserve timely communication & transparency, especially when money is already paid.

@ghjkkgfx @girishjohar @kritisanon Hi, we tried calling you multiple times, but you seem to be occupied. Please help us with a convenient time to connect.

@ghjkkgfx @girishjohar @kritisanon Hi we are so sorry for the inconvinece caused to you, our team will connect with you over a call shortly

Not going into the specifics, but Now-a-days, rarely does our Hindi BO celebrates a BO century, 💯💫 this week we celebrate 2 of them together... #TereIshkMein #Dhurandhar ... both MASSIVE, both doing extremely well. Hearty Congratulations 🎉🎉🎉🎉 Further both have done well in Overseas mkts too ! @aanandlrai @dhanushkraja @kritisanon @RanveerOfficial @AdityaDharFilms #AkshayeKhanna @duttsanjay @ActorMadhavan #BOEstimates #BOTracking

@Bkram997Ram Our team will connect with you over a call shortly to assist you further.

@letshyphen While signing up on your website, I just entered mobile number with otp, & didn't share any email, but you fetched a email from somewhere and stick it to my account, now I'm unable to change it. from where do you fetching my email address and how to change it. Help.

@Bkram997Ram Hi, As discussed over the call, your query has now been resolved. Please feel free to reach out if you need any further assistance.

@letshyphen I've sent you my contact number in personal, kindly help I haven't received any call yet.

@sajid_matrix Our team will be connecting with you shortly over a call to assist you further.

@letshyphen I wanted to cancel my order since app has picked the wrong address, there is no option to change the address or cancel order from app, so I’m reaching out here, Please cancel my order. Order Id: #HYP25222520 Order Date: 15 Feb

@AnkitBhatnagar6 @delhivery Hi Ankit, We sincerely apologize for the delay in delivery. Kindly share your Order ID with us through the link below so we can assist you further at the earliest: twitter.com/messages/compo…

@letshyphen Hello team HYPHEN, can you please help me get my order on time? This is being delayed. @delhivery

@AkshatAmrit @gokwik Hi, we sincerely apologize for the inconvenience caused. Our team will connect with you shortly over a call to assist you further.

@letshyphen I recently placed Order HYP25051450, and it auto filled a wrong email linked to my mobile number with no option to edit. This is a serious privacy concern. Please coordinate with @gokwik to resolve this urgently else I’ll have to refrain from shopping again.

@RahulWagh68056 @kritisanon Hi, we sincerely apologize for the inconvenience. Kindly share your Order ID with us through the link below so that we can assist you further: twitter.com/messages/compo…

Tried reaching @letshyphen support multiple times—phones are off, WhatsApp is dead, and the AI is no help. I have an urgent delivery issue and I’m unavailable after today. Why is it so hard to get a response? @kritisanon 🛑 #Hyphen #ConsumerComplaint

@im_vipuljha Hi Vipul, As per our records, your order was successfully delivered on 10th February.Please let us know if there is anything further we can assist you with.

@letshyphen dear #Hyphen may I ask when you will deliver it

@Shubham31100579 Hi, we will connect with you shortly over a call regarding your query.

@yoongsbobatea @kritisanon Hi, thank you for sharing the details. Our team will connect with you shortly over a call to resolve your query.

@letshyphen @kritisanon I have already sent you everything you haven't replied yet

@letshyphen @kritisanon I placed a prepaid order, received only half the items. After days of chasing, compensation order was also incorrect. No proper customer support, just bots and delays. This is unacceptable. Request immediate resolution or refund.