Kevin Napier

@British_Airways @Britishairways I sent a private message and got the response I've gotten for 3 months - they're looking into it. No timetable, no new info. I spent my own money after being told by BA employees I'd be reimbursed and my case eviewed in a timely manner. This isn't good business.

@nappyk Hello there, please send us your reference number via DM along with as much information as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection. Thanks Leni twitter.com/messages/compo…

In just over three months, our community-based initiative the #BABetterWorld Community Fund, has delivered more than £760,000 of funding to support 30+ charities across the UK. Thank you to everyone who has already donated so far. Read more here: mediacentre.britishairways.com/news/16082022/…

#britishairways Still waiting for reimbursement from July. I have a case number. You keep responding saying that Customer support has forgotten. I don't care about being "remembered" I care about something being done. How is this allowed?!

@British_Airways @Frl_Appelschnut This is insane! I'm still waiting for a response from July on money British Airways owes me money too. How is there no recourse? It's outright stealing. Politicians where are you? Class action suit, where are you?

@Frl_Appelschnut We’re sorry you’re still waiting and appreciate your patience. Customer Relations haven’t forgotten about your case. They have very high volumes, which means they’re taking longer than they’d like to respond to you. They’re doing all they can to be in touch as soon as possible.

Its been 4 months since @British_Airways "forgot" my bag, I'm still waiting for an reimbursement. I still can't believe I ordered replacements for 433,68£ on the 20 minute trainride. The fucking battery alone was 260£ 😭😭😭 I'm not even talking about the underwear

@British_Airways #BritishAirways You still haven't dealt with my case. You stranded me in London (in July) and scheduled me to fly out 3 days later -- when other flights were available. I paid for my hotel. Still nothing. Please, please, don't fly them. United's been great!

Unsure whether you’ve got an eVoucher to use, or need a reminder of the value of your voucher? Click here for more details: britishairways.com/travel/ba-remi…

#BritishAirways Can one sue airlines for not reimbursing? BA still hasn't dealt with my case. They stranded me in London (in July) and scheduled me to fly out 3 days later -- when other flights were available. I paid for my hotel. Still nothing.

@British_Airways Hey Soph, thanks for getting back to me. It doesn't really help at all. If I owed BA money, would it be cool if I just said "I can't provide a timeline?" #britishairways

@nappyk Hello Kevin, if you have submitted a case and received an eight-digit case reference number, our Customer Relations team will get back to you as soon as they can. We can't provide a timescale, but this link may help: ukprepin.custhelp.com/app/answers/de… Soph

We're experiencing high call volumes due to current disruption. We'll contact you if your flight has been cancelled. To check the status of your flight go to ba.com or if you would like to refund/rebook, please log in to your booking online #BritishAirways

#BritishAirways You owe me over €200 I paid out of my own pocket to cover YOUR expenses! And still no response from my reimbursement claim filed over a week ago. Anyone stuck by BA, do NOT pay out of your own pocket. They don't reimburse, they don't respond.

@British_Airways Waiting 5 DAYS to be contacted or reimbursed HUNDREDS of EUROS. Sean Doyle, CEO, "What I am doing is making a personal commitment to you that we will build...an airline you can trust and...offers great customer service, with someone always available to help.” Quote, 30 Jan. 2022

@British_Airways #BritishAirways Missed connection a week ago due BA error, was rebooked THREE DAYS after my original flight. Voucher for first night, then told to pay myself and would be reimbursed. Filed a claim five days ago, have heard nothing. I shouldn't have to underwrite BA's mistakes.

#BritishAirways Missed connection a week ago due BA error, was rebooked THREE DAYS after my original flight. Voucher for first night, then told to pay myself and would be reimbursed. Filed a claim five days ago, have heard nothing. I shoudln't have to underwrite BA's mistakes.

In two weeks there be another call. Sign up for DAO's!

These community calls are for the community

If anyone wants to share their experience you're welcome to right now.

A lot of these products are upgradeable, so that's good in the long run.

The goal is to have it work with the mintbase system

They're talking about the Paris ID.

Nate is going into detail about the various types of contracts.