netregistry

It’s time for us to sign off from @netregistry. We reflect on our 24 year journey & are proud of how we've supported over 500K #AustralianBusinesses & managed over 2M domains. Thank you to all of the #AustralianSmallBusinesses who trusted us with their online success.

@DebuggingForFun Hi Marc, thank you for reaching out. If possible, please create a support case at webcentral.au/contact-us/ for our team to investigate further. Kind Regards

@allencar Hi, @allencar. I’m sorry about this experience, I’ll have this investigated asap. Can you please send me your domain name? Or submit it here webcentral.au/forms/feedback/ - thank you.

@netregistry must be run by morons now.Not only did they delete all our DNS records but they also deleted our account and would not even try to restore it. WTF @netregistry

@yaleman43381258 Hi James, Please follow the link below to report any phishing activities and we will be sure to take the appropriate action. Thanks for the help! webcentral.au/forms/feedback/ Cheers, - Customer Advocacy

@dawnstarau @jamescmcpherson @ato_gov_au And nobody is surprised that @netregistry / @WebcentralAU are hosting phishing on their cPanel servers...

@Jonas_Holt Thank you for your feedback. If you are wanting to get in contact to discuss pricing, please feel free to follow the link below to our Feedback Form. This form is sent directly to the Customer Advocacy department for review. Cheers. webcentral.com.au/forms/feedback/

You'd think website hosting business @netregistry AKA @WebcentralAU would have a general email address on their site to discuss their recent hefty price increases but no... just contact forms. Who's the CEO now - Peter Foster?

@defw1sh We did experience a temporary DNS outage. This has now been resolved and your services will be functioning as normal. We apologise for this inconvenience. Our engineers are investigating the cause.

@netregistry having DNS issues again? This is the second time in ~3 weeks. What's the go?

@funnelbc Thank you, Nat. I appreciate your honest feedback. We are striving to make great improvements to our products, services, and our customer service. Our teams are working hard to make this happen so that our customers can have the best experience possible.

@funnelbc Hi Nat, if you have any open cases please send them to me and I can help to get them resolved. If not, please feel free to leave feedback on our feedback form. We are always looking to improve and your feedback is invaluable for this to happen. webcentral.com.au/forms/feedback/

@caskings Thank you. We will review the case details and take the appropriate action and then contact you through the case.

@caskings Hi, I'd be happy to take a look at this to see what we can do to get this issue resolved asap. Can you send me the domain name and/or case number? Thank you.

@itguyinsa Hi Lachlan, We currently have a reported DNS Issue. Our team are investigating and will be providing the next update at 4:00 PM AEDT. Please subscribe to our status page for further updates status.webcentral.com.au. Thank you for your patience at this time. Kind Regards

@TheScottOfford Hi Scott, thank you for reaching out. We currently have a reported DNS Issue. Our team are investigating and will be providing the next update at 4:00 PM AEDT. Thank you for your patience at this time. Kind Regards

@WebcentralAU @netregistry Are you having DNS issues? We've got numerous reports that our site is not reachable and is returning a DNS error

@scriptylion Hi, thank you for reaching out to support. Our teams have identified an issue and are currently investigating. Thank you for your patience at this time. Kind Regards

@HakT0r Hello, sorry to hear your experiencing issues with our smtp server. If you have a case number i can have one of our sme's look into this.

@netregistry smtp.netregistry.net errors. Can’t send emails and support staff ain’t helpful

@NightNannies Hi there, Sorry to hear you're experiencing these issues. I have reached out to the technical team and they have advised they are still working on resolving this error. I will advise the agent in charge of your case to update you once error is resolved. Kind Regards,

@netregistry website down, need urgent assistance. Ticket 05042516 no one is available on support chat

@wizdude Thanks for reaching out, could you please provide the domain name and/or the account reference number and I will confirm this with our support team. Thanks, Hannah

hey @netregistry i have a client that needs to put in a 2048 bit DKIM record into DNS. your helpdesk can't work it out. do you support this? i know when i asked years ago the answer was no.

@arboundy73 Hi there, Thanks so much for reaching out. We can confirm the issue has been RESOLVED. Cheers.

@netregistry - do you think you should be notifying your customers they have no website, no email and no e-commerce? status.webcentral.com.au

@Deimos636 Hi, thank you for reaching and I would like to apologise for this interruption. I have raised this with our internal server team who are currently investigating. Thank you for your patience at this time. Kind Regards

@thriveweb @netregistry No emails ATM. 2nd time in a week I've had to call and their status page shows "All Systems Operational" each time.

@netregistry DNS outage?

@jimmyville Hi James, thank you for reaching out. Our internal server team are currently investigating this interruption. Thank you for your patience at this time. Kind Regards

@Michal_Rafal Hi Michal, our internal server team are currently investigating. I would like to apologise for the interruption. Kind Regards

@thriveweb @netregistry same issue with their DNS

@thriveweb Hi, thank you for reaching out to support. I have raised this with our internal server team who are currently investigating. Thank you for your patience. Kind Regards