Old El Paso

@lorna0302 Oh no, sorry to see this! We never want to ruin taco night. Please DM us with more info so we can report this to our team and make it right for you. Thank you!

@oldelpasouk not sure how I am suppose to cook and use these shells! The ones that weren’t smashed were folded so wonky that they would hardly contain anything when stuffed!

@Pickers06 Hi Nick! Sorry for the trouble, and thanks for reaching out. Please send us a DM with more details. We’d love to get your feedback and assist you further. Thanks!

@oldelpasouk thanks for the quality check! We’ve got no seasoning mix… ruined our meal!

@HaywardCreative Hi Andy! We’re so sorry to see that there was mold in the Tortillas. It doesn't happen often, but sometimes mold can occur if the product was accidentally exposed to warmer temperatures, or if the packaging was damaged or unsealed. Please send us a DM so we can assist you.Thanks!

I was looking forward to @oldelpasouk enchiladas for dinner tonight 🤢 suddenly, I’m not hungry anymore.

@laura1990cox Thanks so much! We've replied. 😊

@oldelpasouk Sent a message last night… still awaiting a reply

@oldelpasouk Imagine the disappointment when about to build our enchiladas…. This is appalling!

@TheChrisStreet Hi there! Sorry for the trouble, and thanks for reaching out. Please send us a DM with more details so we can make it right and replace the product. Thank you!

@oldelpasouk What the heck happened here? One of your tortilla wraps appears to be starving... #food #tortilla #blob

@JamesWCrawford Hi James. Sorry for the trouble! I'd like to share this with our quality team. Please share the product bar code, the full best-by date (ex. 01/12/2025), your full name and email address? Along with the store name and location where the product was purchased? Many thanks!

@pandaatdawn Oh no! We're sorry to hear that! Please send us a direct message so we can help you with this!

@oldelpasouk this 'salsa' is absolutely diabolical. No flavour or heat. Michael Gove is hotter than this. You have no right to charge people money for this swill 🤢

@montywanty Hi John, we're so sorry to hear this! We'd like to share your feedback with our quality team and gather some additional details. Can you send us a DM? Thank you.

@oldelpasouk Hello! Your standy up pockets were lots of fun but the ‘mild’ rating was way out - they were so much spicier than normal!!!

@Aaliyah64093719 Hi Aaliyah! We're so sorry to hear this. Please feel free to send us a direct message so we can gather more details and assist you further. Thank you!

@oldelpasouk oh.. how disappointing If you’re going to advertise them to look like that, then they should. Followed all instructions and they end up crumbling

@TiaCourtney28 Sorry for the disappointment! Mould is usually the result of temperature and humidity fluctuations during shipping & storage. It can also occur if the packaging was damaged or unsealed. Can you please send us a DM to collect more details & see how we can help? Thanks

@stagladanddad So sorry to see this! It doesn't happen often, but sometimes mould can occur if the product was accidentally exposed to warmer temperatures, or the packaging was unsealed. Can you send us a DM so we can report this and make things right? Thanks.

@oldelpasouk care to explain Sealed packet Bloody grim 🤮🤮🤮

@72yzyywdf4 So sorry to see this! It doesn't happen often, but sometimes mould can occur if the product was accidentally exposed to warmer temperatures, or the packaging was unsealed. We followed you so you can DM us, so please give it another try!

@oldelpasouk opened the box of a fajita kit I bought today to find the wraps are mouldy!!! Expiry 03/03/26. Unable to DM, I’ve already tried

@ChrisMooreRDP We're sorry to see this! This isn't the kind of quality we'd expect from our products. Can you send us a DM so we can report this to our team and help make it up to you? Thank you!

⁦@oldelpasouk⁩ 6/10 Not a brilliant return to be honest!!

@longy17 Sorry for the disappointment! Mould is usually the result of temperature and humidity fluctuations during shipping & storage. It can also occur if the packaging was damaged or unsealed. Can you please send us a DM to collect more details & see how we can help? Thanks

@oldelpasouk thanks but no thanks for this.

@SolanaTedz Sorry to hear there was a problem! Can you send us a DM so we can collect some details? Thanks!

@furyofnature We’ll definitely share your feedback with our team about bringing them to the UK. Thank you so much for reaching out! 😊

@oldelpasouk please make this happen in the UK. #Tesco 🙃

@furyofnature We’ll be sure to share this with our team. Thanks!

@Lucy290911 We still make it! Here's a link to help you find it i your area: oldelpaso.co.uk/products/crisp…

@oldelpasouk Please tell me you still do your crispy chicken seasoning mix? I can't find it anywhere in shops near me

@mycrzybrood We're so sorry to see this! Can you send us a DM so we can collect some details to share with our team? Thanks!

@oldelpasouk Just opened a box of Enchilada's BB 28/09/2025 and found the wraps are moldy