Safeway

@rwilliamsdc Hi! Thank you for sharing your concern. We take store cleanliness and policy compliance seriously. To look into this properly, please send us a direct message with more details, including the date and time of your visit.

@_DCHealth I would like 2 report an issue w/ @Safeway at 1855 Wisconsin Avenue NW in WDC. They allow pets in their store. The store mngr (Lucy) & staff didn't seem 2 care. Can u pls investigate this store 4 cleanliness n proper polices for dogs/pets .

@jhoop231276 Thank you for bringing this to our attention. I’ve shared your message with the store leadership so they can address the loading dock area and follow up on the cleanup concerns you’ve raised. The store team should be reviewing this promptly.

@Safeway Arnold Maryland Safeway - Loading dock trash in suburban community neighborhood. Still not cleaned up despite multiple in person requests. Nobody from Safeway cares

@SkowronekBurgh Hi! Thanks for sharing this with us. We’d like to look into the ad item availability and share this directly with the store. Please send us a DM with the store address so we can have the team review this. We appreciate you bringing it to our attention.

@Safeway you guys gotta chill on your online order for pickup or delivery bait and switch tactics. Offering a free pack of strawberries and then after I order everything else you claim you don’t have any of the strawberries. I went inside, you definitely still have them

@mattimoe Hi, we’re concerned to hear about your experience with the Lucerne products. We take freshness seriously and would like to look into this further. Please DM us your phone number and the email linked to your account so our team can assist you.

@Safeway I just poured out 1/2 of a half gallon of Lucerne half and half and 1/2 lucerne lactose free milk. expiration date on former was 5/20 and on the latter was 5/4. Both so sour. Safeway on Tice Creek 😒

@email_my86250 Thank you for sharing your feedback. We’re aware of the concerns regarding shopping bag handles, and this has already been forwarded to the appropriate team for review and awareness. We appreciate you taking the time to share your input. If you need assistance, we are here.

@Safeway Safeway. Why did you remove the handles on the shopping bags? It sucks shopping with Safeway now. Bring back the handles !

@Fgalez4f Glad Gavin at Safeway’s Green Valley store was able to help. Love seeing great customer service shine!

@Safeway @MrBeast Today I had a horrible experience with @DoorDash Your employee at Green Valley Store in AZ named Gavin, was extremely helpful and so pleasant and fixed the problem. Good for you guys!!

Surviving in a grocery store? Doesn’t sound too bad to us @MrBeast. Especially when the catch is that each day, the contestant is donating $10,000 worth of product to local charities through our Recipe for Change initiative. Watch the full video here: bit.ly/47G5XJ3

@taintedms Thanks for the report. To help us look into this, please DM us a screenshot of the error, along with the email and phone number on your account. Also, please confirm you’re not connected to a VPN and try closing and reopening the app. We’ll take it from there.

@Safeway your app is completely broken. Won’t work at all.

@curiousTricia Thanks for sharing your experience! We’re glad you were able to get your Safeway order in, even if it took a bit longer than usual. We appreciate your patience and hope your next order goes more smoothly.

Although it did take much longer than usual, I was able to submit my @Safeway order yesterday.

@SimoneRene3 Hi, we’d like to look into this further. When you have a moment, please send us a DM so we can provide direct assistance. Thank you for bringing this to our attention.

@Safeway Disappointed with service at Lake Stevens, WA store #1803. Drive Up & Go manager, assistant manager & store manager were rude. Please review

@KurtAGreiner Hi! Thanks for sharing your experience. We understand your surprise and would like to look into this further and please send us a direct message so we can better assist you.

@StanleyRoberts @Safeway I don't have a Walmart nearby, but I was on the road a couple of weeks ago, stopped and got some items that I use all the time, since they are cheaper than my local stores. Was very surprised that Barbasol shaving cream was under lock and key, since it was around 2 bucks.

I made the mistake of forgetting to pack my toothpaste, so I stopped at @Safeway on Branham Lane off highway 85 in San Jose. 👀

@TeddyBare78 Thank you for sharing this with us. To look into the issue and address it properly, could you let us know which store location this happened at? Please send us a DM with your phone number and email for follow up.

@Safeway the worst deli experience for a cheap chicken Monday the whole chicken portion weights 1.25 pounds. One of the thighs isn't a thigh its a wing. #worst #sadfood

@el_papa_robot Thanks for sharing your thoughts! We understand how important EV charging access is, and your feedback will be shared with the team for review. To help us look into this further, please send us a DM with the specific store locations so we can pass the details along.

What’s wrong with @Safeway ? 4 stores , 0 EV chargers . Are they owned by big oil or what ?

@Rayvendreamer80 Thanks for calling this out. We’d like to have this reviewed so the store can improve item availability times. Please send us a direct message with the store location, and we’ll forward your feedback to the correct team.

@Safeway why can customers order hot food through DUG at times it’s not ever going to be available? It’s thrown out at night but can be ordered at 7am. The app says you cannot get rotisserie chicken until 10 am. I can order it for 7am? Why? Why not block ordering outside time?

@JewJewBear86 Hi, thanks for reaching out and letting us know about your experience. We’d be happy to look into this further. Please send us a direct message with your full name, phone number, and the store number where this occurred so we can review it with the appropriate team.

So @Safeway just doesn’t do substitutions now? An item I ordered isn’t available and the checker just said “refund” and checked out. This happens ALL the time. No chance to substitute. No chance to chat about it. Pisses me off

@GerardKapraun Thank you for your love to our chocolate eclairs. We are glad to know they have become a favorite for you. Your request for availability in your location & will be forwarded to the team for review. We appreciate your enthusiasm and hope to serve you closer to home in the future.

@Safeway has these chocolate eclairs that I am absolutely addicted to. Found some at @raysfoodplace and there is no comparison. Safeway, we need a fix down here in South Douglas County, Oregon. The nearest eclair is 35 mile away. Please. Send help.

@grapefuldave2 Thanks for reaching out. Please send us a DM with the store location and the phone number on your account so we can look into this further. We’ll make sure your feedback is shared with the appropriate team.

@Safeway why is it your store policy not to open a sealed deli meat if you are out of the ones that are open? I was told by both the deli service person and the store manager that it’s store policy but they didn’t know why. Not very happy not getting the 42% less sodium ham

@Tytyisme We truly appreciate your feedback. We’ve successfully forwarded your comments to the appropriate team for review so they can look into this matter further. If you need any additional assistance, please don’t hesitate to send us a direct message.

@Safeway seventh Street in Glendale Phoenix, Arizona sold me meat dated April 1. That was bad the whole house could smell it when you opened it and then when I took back, asked me if I want an exchange and not a refund or at least a credit who wants to exchange for more bad meat

@whatchulike888 Thank you for sharing your experience. Accurate inventory information is important when using the app, and feedback about item availability has been forwarded to our app development team for review. Comments like this help identify areas where the app experience can be improved.

@ace_queen004 Thanks for bringing this to our attention—we really appreciate your feedback. We’ve forwarded your comments to the appropriate team for review. Your input helps us improve, and we value your patience while this is being addressed.

Yo @Safeway someone crashed into the left entrance 2 months ago now. Maybe even 3. What is the hold up in getting the door fixed? It’s all boarded up with wood and looks like a scene from The Walking Dead. Fix it!!!👏👏 (Safeway in Tucson, on Silverbell and Twin Peaks)

@MBolstrom36988 @couponfollow Thank you for your interest in our promotion! We do offer coupons and weekly deals. Please visit our Weekly Ad on our website at safeway.com or check the Safeway mobile app to view all current offers.

@safeway do you have any coupons? Thx! couponfollow.com/site/safeway.c… via @couponfollow