Safeway

@konapops Thanks for reaching out. Points can be redeemed only at Safeway and Chevron Fuel Stations, which vary by area. To find eligible locations near you, please use our fuel locator: bit.ly/4m6xXMz. If you need any further assistance please, send us direct message! Thank you.

@Safeway at Kona, hi what’s the deal on our app and ur website it says we can earn points that can be used at Texaco gas, but the gas station next to Safeway is NOT a Texaco or a Safeway gas partner? The closest Texaco is about a mile away from Safeway and I don’t think they are

@tedstillpissed Hi there, we’d like to look into this and help get it resolved. Please send us a direct message with your order number, the email address used for the order, and a phone number where you can be reached so our team can follow up with you directly.

I ordered groceries 2 days ago and still no delivery from @Safeway and no help to rectify the situation after a driver didn't deliver. What scam are they running. I'm so baffled

@CassTalksALot Hi! We appreciate you bringing this to our attention. We hear about the difficulty using EBT Cash for food items in the app. To better assist you, please send us a direct message with more details so our team can look into this further and help resolve the issue.

Hey, @Safeway did you know your app doesn't take EBT CASH for food items?

@Joie_de_Vivre__ Hi there, thanks for sharing your experience. We understand how frustrating it can be when you’re trying to locate a specific item and the site isn’t loading as expected. Please send us a direct message with your store location so we can look into this and assist further.

@Safeway Your website does work.You haven't posted here in two years. Hi, I'm been searching for 15 minutes for Canadian bacon at the correct address.For my Safeway, and you haven't listed one product.Nothing just a spinning circle. Off to Frys, Their website works

@BDguy_SiliconVl Thank you for sharing your perspective on the staffing and service concerns in Silicon Valley stores. Your feedback will be passed along to the appropriate team for review so it can be carefully considered moving forward.

@Safeway Hey Safeway Management: What's up with all the short staffing, and cutbacks at every store in Silicon Valley? -- Mountain View, Los Altos, Cupertino, Saratoga and others in SC County? SERVICE IS THE WORST IT HAS BEEN BEEN IN 20+ YEARS. Family refuses to shop there 😠

@sexybabylala28 Thank you for raising this concern regarding the Safeway in Clearlake, CA. Your feedback has already been forwarded to the appropriate store and leadership team for review, as in‑store conduct matters are addressed at the local level. Thank you for your time.

And then on top of that, the cashier allowed the behavior to go unchecked at the local @Safeway here in Clearlake, California. Personally, I am sick of this type of behavior from people who should definitely know better..it doesn't matter whether you like "tourists" or not,

@ReshmaMadan Thanks for sharing your feedback. We note your concerns regarding the banana bread purchased at our Maple Valley, WA store on 4/26 and the mold observed on 4/28. Please DM your phone, email, and order details so we can report this to leadership for review.

@Safeway We got the banana bread from Maple Valley, WA store on 4/26 and this was the bread today morning 4/28. Iam not sure the mold had started building yesterday itself, just thought of packing it for daughters lunch and saw this. Very disappointing to see this so soon!

@hipknitter Thanks for reaching out. We note your feedback regarding the Android app issue after the update. Please send us a DM with your device details so our team can assist you directly.

Hey @Safeway is this issue going to be fixed, or are you hoping I go away?

@Safeway Hi! Um, what's going on with the app for Android? After the pretty splash page, this is all I get. I did update it and this is still all I get. Cropped image, rest of page is blank.

@Elyanna1520 Thank you for sharing your experience. We regret the inconvenience with your curbside pickup and refund. Please send us a DM with your phone number and email so we can review your order details directly and assist further.

@Safeway honestly so disappointed in your customer service.I used your curbside pickup and you guys gave me the wrong item I returned it there on the spot and you are not refunding me.Will never use this service again!

@Cilantro970 Hi! We hear about your frustration with coupon availability and appreciate you sharing your feedback. We’d like to look into this further and provide more details. Please send us a direct message so we can assist you directly.

@Safeway I do a lot of my shopping at my local Safeway. It’s really disappointing when your adds/app offer coupons that are only available for online orders.

@SimbasLair Our research indicates that we do show sales of this item at your store. If you couldn’t locate it, it may have been temporarily out of stock or placed elsewhere. Please speak with a manager about possibly ordering it back in using the UPC No., we apologize for any inconvenience.

@Safeway Been waiting 3 weeks for Johnsonville beef brats to come into Homer Alaska Safeway, been checking online with APP everyday, APP said they came in, so i drove 30 miles only too find they didnt have any, even in the back freezer.

@CalchiDave9047 Thanks for sharing your concerns. To help us look into this further, please send us a direct message with the store location where you usually shop. You may also include your email address and phone number if you’d like us to follow up with you directly.

Time to start a class action lawsuit against @Safeway for not getting their shit together when it comes down to not taking cash at self checkouts. Figure that penny situation out Safeway y’all fuckers aren’t dummies. Round shit up. I should not have to sit in a regular line.

@AlexGarcia94748 Thank you for reaching out. Could you send us a direct message with the store location? That way we can forward your note along and ensure the team addresses your inquiry about the disability parking spots. We look forward to hearing from you so we can follow up appropriately.

@Safeway @MrBeast Where are the disability parking spots?

Surviving in a grocery store? Doesn’t sound too bad to us @MrBeast. Especially when the catch is that each day, the contestant is donating $10,000 worth of product to local charities through our Recipe for Change initiative. Watch the full video here: bit.ly/47G5XJ3

@benjaminchung_ Hi! Thanks for reaching us! We hear the confusion with Safeway Cash. It should be a convenient way to shop, and we’d like to look into this further for you. Please DM us your details so we can assist directly.

@Safeway Why can’t I use Safeway cash instore? Redeemed my gift cards and now I can only use it online?

@41Adanac Hi! Thanks for sharing this feedback and we understand how frustrating that experience can be. We appreciate you taking the time to suggest an improvement. Please send us a DM with more details so we can pass this along to the appropriate team. Thank you!

Quick suggestion to those responsible for the point of sale system at @safeway: Please allow a customer who’s entered an incorrect rewards phone # to re-enter/fix it w/o needing manager approval/voiding. Very frustrating as is. Thx.

@KristenvonFisc1 We appreciate you sharing your experience and the details about the checkout situation, including the wait time and limited cashier availability. Your feedback will be shared with the team for review. For further assistance, please send us a DM so we can follow up directly.

@Safeway do better! Your store at 32nd street and camelback in Phoenix. It’s 8pm at night and no check out cashiers. Only self check out with around 20 people in the front with a 19 year old. Called for manager and took 12 min for him to come out. Two ancient cashiers

@rwilliamsdc Hi! Thank you for sharing your concern. We take store cleanliness and policy compliance seriously. To look into this properly, please send us a direct message with more details, including the date and time of your visit.

@_DCHealth I would like 2 report an issue w/ @Safeway at 1855 Wisconsin Avenue NW in WDC. They allow pets in their store. The store mngr (Lucy) & staff didn't seem 2 care. Can u pls investigate this store 4 cleanliness n proper polices for dogs/pets .

@jhoop231276 Thank you for bringing this to our attention. I’ve shared your message with the store leadership so they can address the loading dock area and follow up on the cleanup concerns you’ve raised. The store team should be reviewing this promptly.

@Safeway Arnold Maryland Safeway - Loading dock trash in suburban community neighborhood. Still not cleaned up despite multiple in person requests. Nobody from Safeway cares

@SkowronekBurgh Hi! Thanks for sharing this with us. We’d like to look into the ad item availability and share this directly with the store. Please send us a DM with the store address so we can have the team review this. We appreciate you bringing it to our attention.

@Safeway you guys gotta chill on your online order for pickup or delivery bait and switch tactics. Offering a free pack of strawberries and then after I order everything else you claim you don’t have any of the strawberries. I went inside, you definitely still have them

@mattimoe Hi, we’re concerned to hear about your experience with the Lucerne products. We take freshness seriously and would like to look into this further. Please DM us your phone number and the email linked to your account so our team can assist you.

@Safeway I just poured out 1/2 of a half gallon of Lucerne half and half and 1/2 lucerne lactose free milk. expiration date on former was 5/20 and on the latter was 5/4. Both so sour. Safeway on Tice Creek 😒