JOON

JOON vous remercie pour cette aventure partagée.​ Tous vos billets JOON restent bien sûr valables sur Air France #merci #àbientôt ✈️🇫🇷

@GenetecDave Ils vont devenir collector ;)

@weflyjoon Bonjour 😎 tout va bien merci, j’étais simplement surpris de trouver des goodies collector Joon sur un vol badgé AF 😃. Mais très heureux de voir qu’ils n’ont pas été jetés 👍

Petite surprise #vintage sur mon vol @AirFranceFR ce soir :) #avgeek #joon @weflyjoon

@heolsen We will be happy to assist you in English, French, Italian, Spanish, German, Portuguese, Japanese, Korean or Chinese. We would like to ask you to please write your message in any of those languages, @heolsen and clarify how we can assist you. We look forward to your reply.

Så sluttede eventyret om JOON @InsideFlyerDK

JOON would like to thank you for sharing this adventure. All your JOON tickets are of course valid on Air France #thankyou #seeyousoon ✈🇫🇷

@N70700 Bonjour Guillaume, nous sommes désolés de ce retard de vol, que nous transmettons auprès de notre service clients. Nous restons à votre disposition, si besoin et vous souhaitons une bonne soirée.

Je teste #joon. Comme rooftop bar c’est bof, comme compagnie aérienne on devrait avoir dans les 2 heures de retard.

@Semurel previous message. Please let us know if you have anymore questions. 2/2

@Semurel Thank you for getting back to us with this information, Semurel. Rest assured that our Customer Care team will contact you directly once your file has been fully assessed. Otherwise, you can always contact them via the details we have already provided in our 1/2

@Semurel Hi @Semurel, thank you for raising this concern to us. You can directly coordinate with our colleagues from Customer Care. The hotline number is +56 2 2988 4815. You can give them a call every Monday to Friday 8AM to 8PM and 9AM to 5PM every Saturday to Sunday. Thank you.

@Semurel Hello @Semeruel, we kindly ask that you contact our Customer Care department using this phone number +33 (0)9 69 39 10 30. More contact details can be found in this link bit.ly/2T3lLyG. Thank you.

@Semurel Hello again, Semurel. We have already responded to your other tweet. Thank you.

@MiotRomain Bonjour Romain, le vol a été dérouté suite à une urgence médicale à bord. L'arrivée à Paris ne devrait plus tarder. cc @mcuip

@mcuip @weflyjoon À cause des orages de l’ouest africain ?

@Semurel @Semurel We understand the urgency of your request. Your claim is currently being handled by the Customer care team. Please allow us some time to fully process this internally. Kindly please delete or hide your tweet as it contains your private information. Thank you.

@Semurel @Semurel We would like to advise you that claims are handled by the Customer Care Department, Semurel. If your claim has already been submitted, you will be contacted directly, as soon it has been assessed. Please allow some time for this process to be fully completed.Thank you.

@DanMeyerC Bonsoir, nous sommes désolés des faits dont vous nous faites mention. Pouvez-vous nous apporter plus de détails en DM quant à votre vol ? Nous restons à votre écoute.

C'est un peu le bordel non @CDG @ADP @AirFranceFR @weflyjoon embarquer 2 vols en même temps sur la même porte... bravo! Avec en plus du retard... Les #vacances commencent bien! #voyages #France #Paris

@jim_butler29 Hi Jim, we recommend to get in touch with our Head office in Paris for further assistance. Thanks

@weflyjoon Yeah, that's great that you're replying and sending me a link to a press page, but there is literally nothing on that page that indicates where I can get in touch with anyone. For a next-gen airline all seems a bit unhelpful.

@weflyjoon Hi. Do you have a press department I can contact? I'm a journalist and have some questions. Many thanks.

@jim_butler29 questions or request as we remain available to assist you. Kind regards. 2/2

@weflyjoon Thanks for replying, but on that press page there is no way I can contact you! Do you have an email address for any press enquiries? Many thanks.

@jim_butler29 Hello again, Jim and thank you for getting back to us. We regret that we are unable to inform you further. So we kindly advise you to refer to the link we have previously provided you for further information. Please do not hesitate to contact us if you have any more 1/2

@ansyaku 2/2 or 24 hours when travelling to, from or via the United States of America. Online check in allows you to choose a seat and receive your boarding pass via email, Messenger or directly into your App. More information in the following link: bit.ly/1X8y8ZJ. Best regards.

@ansyaku Hello Andreas, thank you for reaching out to us here. Kindly send us a DM with your ticket number so we can inform accordingly. On the other hand, when all of your flights are operated by Air France, you may use our Online Check In System from 30 hours before departure 1/2