Nina Musgrave

@SurveyMonkey Have DM'ed you.

@Ninanco Hello! Can you please confirm if you reached out to our support team, or filled out the sales form? If you can DM us your email we can try to locate your requests/tickets. Thanks in advance.

@SurveyMonkey can somebody contact me ASAP as I need to talk through the capabilities of your Enterprise package. I have already submitted two online requests to no avail!

Is anybody there @SurveyMonkey?

@KelAde2011 @NatWest_Help I've just been able to make payments via their website. Hope yours is up soon.🤞

@NatWest_Help Banking app not working, premier customer, need to pay wages!

@NatWest_Help my online business account is now back up and allowing payments.

@NatWest_Help @KelAde2011 Please stop recommending your website as you CANNOT make payments on that either!!!

@KelAde2011 I know this isn’t ideal—our team’s on it ASAP. In the meantime, you can use online banking here 🔗 natwest.com Or call us: ☎️UK: 0345 711 4477 ☎️Relay UK Service: 18001 0345 711 4477 ☎️+44 345 711 4477 (outside the UK) Lines open 24/7 ~Rachel🌸

@NatWest_Help @KelAde2011 Online is NOT working either! Why won't you acknowledge this @NatWest_Help ?

@KelAde2011 Our team are working to resolve this ASAP. Customers can still use online & telephone banking, or visit a branch. - John

@NatWest_Help @Clemmie999 It's not just the App your website won't allow payments either?!!! Please update on the website too Mike.

@Clemmie999 We are aware of an issue with the App Clementine and the team are working on fixing it ASAP. Mike

@NatWest_Help App down and #NatWest telling me to use website but that’s not working! What a nightmare on a Friday. Anyone else resolved this? Currently stuck wanting to pay for food and petrol 🥹

@NatWest_Help is it just me but is the website down too? I can logon but cannot make a payment from that either. Can you please give us an update as I need to make an urgent payment. Thanks

@thameswater you refused to acknowledge that your men/subcontractors worked at 1.30am on Thursday, because no 'out of hours' work had been logged, therefore it didn't happen and 23 people and a security video were obviously mistaken.... care to comment now?

Incredulous response from @thameswater - extremely loud drilling & shouting at 1.30am, but according to TW there was no night/ out of hours works logged so it didn’t happen! Obviously won’t admit as in breach of work permit. As a PC Councillor I will be taking this further…

@thameswater I have sent you a private message. Nobody is working today (so far) obviously prefer to disturb everyone at 1.30am and earn more money for out of hours work... they've done this before and we've seen men sat in their vans waiting until past midnight to start!

@Ninanco I'm sorry to hear this, Nina. If you can DM us with the closest address or a what3words code for where the works are located, I can look into what's going on - Chris twitter.com/messages/compo…

@thameswater you're digging up the road in our village AGAIN without telling people about the work/traffic lights. Yesterday they worked for c. 2-3hrs at 1.30am they came back did more drilling/lots of noise & shouting. Now nobody. Let me guess they get more £ working at 1.30am?

@BootsHelp I've tried 10 times but can't login to your website. Is there a technical problem or is it just me? This is the screen I get...

@BW_LLP Yes, thank you. All resolved.

@Ninanco Good morning Nina, we're sorry to hear about your frustrations. We understand that someone has now been in contact with you.

.@BW_LLP I’ve been waiting for over 28hrs for someone to get back to me about a serious safety concern and have messaged you 3 times. Is this how you normally treat your members?

Don't miss your final opportunity to apply for our upcoming programme launching this November! Join us and welcome guest speakers for the Entrepreneurial Student Life Leaders programme: @mossposs, Jan Sowa, @Ninanco, @john_abell & @DouglasHowat eu1.hubs.ly/H0d4bgf0 #SLL24

@CrossCountryUK I gave you 20 days notice to cancel my £16.90 train ticket (due to a death in the family) and you refunded me £5.90 after your £10 admin fee & the £1 collection fee even though it was not printed! Seriously?! I mean seriously?!

@AdobeCare I cancelled my Stock account as I don't need them as much as I used to & was carrying over max credits every month. The account stopped today; please tell me why you've deleted the remaining c.100 credits which I've paid for at least 10 times over in the past 2 years!

@pailthad @waitrose See my last tweet Ali, I’ve been asking WHY it’s part of their T&C’s for almost a month now, still no reply and other retailers don’t stop you using your Nectar/Club card either…

@waitrose Any reason why Waitrose Card vouchers would just stop appearing in app? I'm still shopping with you but none for 3 weeks. I know they are not a right, but I thought they were advertised as a replacement for other benefits (e.g. free paper) so strange they'd just stop