OTTY

@KayleighWoods4 From what I can see we have resolved this issue

@OTTYSleep I'm very disappointed that you won't return my mattress as part of your 100 day guarantee. Shoddy of you not to be upfront that it's a once-per-household deal when the previously returned one was completely unopened and resellable as new. Zero stars.

@emtasmic "We offer next-day delivery and price match Emma on a like-for-like basis! 🚀💰 Get the best deal without the wait. Check out our range here: otty.com#BetterSleep #PriceMatch #NextDayDelivery"

I’m ordering a new mattress tomorrow but it can take 28 days to arrive, I don’t think my back can last much longer in all honesty. I would sleep on the floor but last time I did that I crushed my breast and had pain for weeks lol

@JaswanthReddy51 "We offer next-day delivery and price match Emma on a like-for-like basis! 🚀💰 Get the best deal without the wait. Check out our range here: otty.com #BetterSleep #PriceMatch #NextDayDelivery"

@amyaut0psy @EmmaSleepTech We can deliver the correct size mattress the next day 😀 otty.com

@EmmaSleepTech Hi Emma, you delivered the wrong size mattress to me, which was your mistake and now your saying it takes 3 weeks to get a new one, I have no confirmation emails for returns or the new mattress and your customer service didn’t care? Please help

@udayhalo @emmamattress Tut tut, Emma Sleep—sending out dirty mattresses? 😬 Drop us a message if you fancy a *clean* boxed mattress instead. #FreshAndBoxed #MattressGoals

Just received my new Emma mattress, but it’s arrived with oil stains and dark spots—definitely not brand new! 😡 Has anyone else had this issue? Looking for a quick solution or advice. #EmmaMattress #CustomerService #Unhappy

@MaryIwillyeah open a section 75 with your card provider and they will refund

If anyone is thinking of buying from Emma sleep DON'T The lack of customer service is appalling and of course no phone numer , communication by email only. Numerous promises to send a courier to collect goods, still waiting a week later.

@BritishGQ Try otty.com for unbeatable value! Get a price match on any like-for-like Emma mattress PLUS free next-day delivery, something Emma doesn’t offer! 🛏✨ #BetterSleep #Otty

If sleeping on your side is your dream position, you'll want to find a mattress that suits you. GQ's picks of the best mattresses for side sleepers cover memory foam, hybrid and latex, from Emma to DreamCloud. gq-magazine.co.uk/gallery/best-m…

@bargainhunter92 Try otty.com for unbeatable value! Get a price match on any like-for-like Emma mattress PLUS free next-day delivery, something Emma doesn’t offer! 🛏✨ #BetterSleep #Otty

Try an Emma mattress for less than you’d expect 🙌 It offers medium-firm support, memory foam and a washable top cover for hygiene. You can order yours here 👉 awin1.com/cread.php?awin…

@adulthumanfml uk.trustpilot.com/review/emma-sl…

@Steph11127 @EmmaSleepTech unfortunately you are not the only one with issues uk.trustpilot.com/review/emma-sl…

@leighbrown84 @adam_e87 @emmamattress @DivideBuy @dividebuy_1 Drop us a message for a price match on like-for-like items, plus enjoy free next-day delivery! 📦💨 #GreatDeals #ShopSmart

@adam_e87 @emmamattress @DivideBuy @dividebuy_1 I've been waiting nearly 3 months now but got a email from divide buy saying emma will refund me.

DO NOT buy a @emmamattress or use @DivideBuy my mattress was faulty after 3 years which emma collected the mattress and said they would issue a refund. This was 5 weeks ago now @DivideBuy not giving my refund due to liquidation of the company they bought out. #joke

@KaliprasadMisra @amazonIN Drop us a message for a price match on like-for-like items, plus enjoy free next-day delivery! 📦💨 #GreatDeals #ShopSmart

@amazonIN About the recent delivery of my order of Emma mattress, I expect refund of the extra amount I paid against cancellation of my earlier order. Could you please DM me so that I can share more details about the matter.

@adulthumanfml Drop us a message for a price match on like-for-like items, plus enjoy free next-day delivery! 📦💨 #GreatDeals #ShopSmart

@RobYeo4 @EmmaSleepTech Drop us a message for a price match on like-for-like items, plus enjoy free next-day delivery! 📦💨 #GreatDeals #ShopSmart

@EmmaSleepTech really poor service, I’m trying to return a mattress. After reading the news article’s that your sales and discounts are as quoted missleading. I checked on prices and found the same Emma mattress £100 Cheaper??? How when you give such great offers.

@Russ_TheWolfman @EmmaSleepTech Contact your card provider and open a section 75 refund claim 👍

@EmmaSleepTech Does Emma think customer waiting over 6 weeks for refunds is OK? To everyone considering Emma, whether a good mattress or not, if you have issues and the customer service is useless and won’t give refunds don’t take the risk. Better mattresses available. #crooks

@Russ_TheWolfman @EmmaSleepTech Trust Pilot has also published a warning on Emma's sleep page. Drop us a message for a price match on like-for-like items, plus enjoy free next-day delivery! 📦💨 #GreatDeals #ShopSmart

@TmjIndra @help_delhivery Drop us a message for a price match on like-for-like items, plus enjoy free next-day delivery! 📦💨 #GreatDeals #ShopSmart

@help_delhivery . Emma mattress due to be delivered on 3rd November your staff failed and lied that they couldn't contact me. A total false claim. Failed to deliver. Again phone calls and messages to the delivery agent goes unanswered. Worst service people. Again I opted for 4th

@ScottyJan78 @emmamattress Check Trust Pilot uk.trustpilot.com/review/emma-sl…

@emmamattress Can someone please get in touch with me as I am finding your customer service absolutely shocking.

@ScottyJan78 @emmamattress Drop us a message for a price match on like-for-like items, plus enjoy free next-day delivery! 📦💨 #GreatDeals #ShopSmart

@Captive0Portal Drop us a message for a price match on like-for-like items, plus enjoy free next-day delivery! 📦💨 #GreatDeals #ShopSmart