FEVO

@Ktaddz @CincyTennis Feel free to follow up to the email you received from our Support agent but calling the ticket office is your best resource. Thanks.

@hellofevo @CincyTennis In addition, when I called the ticket office, I was on hold for more than two hours

UPDATE: Olympic bronze medalist Tommy Paul is swapping in for Mardy Fish in tomorrow's Legends Exhibition Match. Don't miss the action - tickets on sale now! fevo-enterprise.com/event/2024comm…

@Ktaddz @CincyTennis Looks like the info above what you pasted here also had the explicit access instructions. Your tickets are not accessible via the Ticketmaster App or website they are only available via the specific link in your confirmation email. You can call that number for further assistance.

Cathy_silver@icloud.com > Re: Thanks for your message! If you cannot access your tickets, please contact the ticket office at 513-651-0303 or visit the box office upon arrival for ticket assistance. Andrew Divito FEVO Customer Support Manager Florida --- Original Message -----------.

@Ktaddz @CincyTennis Hello, please submit your Support request using the link below and one of our Support agents will follow-up with you via email. Thanks. fevo.com/ticket-help

Very unhappy!!! Purchased 6 premium tickets for 3 day sessions. Cost over 3 K. Received email from your new “partner “ FEVO w link to tickets. Error message. Signed in to Ticketmaster acct - no tickets found. Ticketmaster unable to resolve, must be done through FEVO - No customer service #. Email support stated to deal with it at ticket office when we get there (not happening) or call Cincy tennis. On hold yesterday for >2 hours . Will dispute charge with credit card company today and stop payment. Guess we will enjoy some baseball games and king’s island.

The conversations don’t stop when sessions end. Networking. Sponsored meals. Snack breaks that turned into strategy sessions. Shoutout to @hellofevo and @TicketsForLess for powering the connections today. Momentum keeps building. #PACnet26 #Paciolan #Networking #FEVO #TFL

🛫to #PACnet26 - excited to catch up with our @hellofevo friends and partners in Huntington Beach!

@IcedThaiTeee You certainly are ☺️

@hellofevo Thanks! Done that. I think I’m on the right track then 🙏🏼

@hellofevo hey FEVO! I’m trying to exchange my tickets as the section has partial obstruction Do I connect with your team or ticketmaster? I bought the tickets on the blue jays website and I got an email from FEVO at the end of it

@PaladinRL @SFGiants @Costco Hello, you can redeem here gofevo.com/group/sfgiants…

Hey @hellofevo why isn't the @SFGiants @Costco voucher claim open? It says "Redemption opens January 15, 2026 @ 10 a.m. PT"

@TeeFick Sorry you’re feeling frustrated but the stranded seat rule is set by our clients in their primary ticketing system. FEVO is the e-commerce platform not the ticketer. We don’t own or control the ticket inventory.

@hellofevo why is it the purchaser's fault that there's a single seat available after we chose our seats? That's not an "us" thing for there being an extra seat. The voucher is for two seats, and two butts only need two seats. This needs to be fixed.

@andrewmoretti83 Hi, we recommend deleting this info, which you posted publicly on this platform. As we mentioned yesterday when you reached out via Instagram. You’ll receive a response to this inquiry for your July event via email today. Thanks.

@Jeff14313741 @TeamStubHub @StubHub @NYIslanders @NHL @VetTix FEVO is an e-commerce platform. We do not own or control the ticket inventory. They are not FEVO tickets. Since you're a StubHub customer, StubHub's customer support is the only one that can assist you in this scenario. Have a good day.

@hellofevo @TeamStubHub @StubHub @NYIslanders @NHL @VetTix Are you saying that @hellofevo does not have position about whether “Fevo student rush” tickets for the Islanders are freely resellable to anyone? That’s all I’m asking.

Bought tickets to game tonight for @NYIslanders from @StubHub. Turns out they’re student tix from @hellofevo. I reported to @StubHub and asked to cancel sale for at least credit because I understand tix not publicly sellable and seems morally wrong. @stubhub unresponsive.

@Jeff14313741 @TeamStubHub @StubHub @NYIslanders @NHL @VetTix Sorry you're having a frustrating experience but this issue is between you and StubHub. Unless you can provide us with a FEVO Order number we cannot further assist. Have a good day.

@hellofevo @TeamStubHub @StubHub @NYIslanders @NHL @VetTix Is it against @hellofevo and @NYIslanders policy for student buyers to resell to non-students the discounted tickets they get from you? Stubhub says it is not.

@Jeff14313741 @TeamStubHub @StubHub @NYIslanders @NHL @VetTix Sorry but without the original FEVO Order number or the original buyer's email address we have no way to see the purchase in our system. We cannot search by seat location. We do not work with StubHub in any capacity so we have no knowledge of their policies or messaging.

@hellofevo @TeamStubHub @StubHub @NYIslanders @NHL @VetTix Thx. I don’t have original fevo order #. I can give you the specific seats. Stubhub says this IS authorized resale so I have to use tix even though I’m not a student. They say fevo and the isles only care about initial buyer and he is permitted to resell for a profit to anyone.

@Jeff14313741 @TeamStubHub @StubHub @NYIslanders @NHL @VetTix Sorry you're having a frustrating experience with an unauthorized reseller. We don't have any affiliation w/ StubHub. If you have the original FEVO Order number you can send it via DM and we can let the Islanders know the buyer resold their ticket but that's all we can do.

@TeamStubHub @StubHub @NYIslanders @hellofevo @NYIslanders and @hellofevo - in a DM to me, it is the position of @TeamStubHub that the restrictions of student and even free military tix (which stubhub sold me last time) only apply to the initial buyer or gift recipient and it is fine for them to sell to anyone. @NHL @VetTix

@IPeteDawgg @bbb_us If you’d like to send a private direct message with your order number we’d be happy to look into this. Thanks.

It’s been over a week and I still haven’t gotten my ticket for this weekend to Enchant LA. If @hellofevo doesn’t send me my ticket by tomorrow, I’m reporting to @bbb_us for not providing what I paid for. Their whole customer service team is ridiculous & gives you the run around.

@IPeteDawgg If you’d like to send a private direct message with your order number we’d be happy to look into this. Thanks.

It’s been 5 days and @hellofevo still hasn’t emailed me my tix to my event yet. I have sent several help tickets and all they can say is check spam folder cuz it’s been sent. Obviously not cuz I have check my whole email folders and NOTHING! Worst ticketing service EVER!

The time is now for an #ALLCAPS x @JohnCena collaboration in celebration of his final match! Fans who purchase through the special link will receive the exclusive t-shirt and tickets to #CapsCanes this Thursday, Dec. 11. 🎟️ washca.ps/JohnCenaX

@LP1822 @Penguin If you send a private, direct message that includes your order number we can look. You can also click the Share Link in your confirmation email and read the About section of the Offer for more info.

I purchased tickets for the @penguin game Tuesday Dec 9 from @hellofevo And I was wondering if anyone know if the tickets from them will get me and my friend the jersey giveaway. When I google it sounds like it apart of it. But I would like to know for sure. Thank you

@XxWebslingeRxX @LVMotorSpeedway @Ticketmaster If you’d like to send a private direct message that includes your order number and email address our support team would be happy to assist. Thanks.

The combination of going to the @LVMotorSpeedway website to buy tickets for an event, then get shoved to @hellofevo , only to be told they will mail your tickets (for an event the next day?) and you can find your tickets on @Ticketmaster , which you can't, is ass.

@alejandrodlc_ Please send a private, direct message (click the envelope on our profile page) that includes your email address, order number and the name on the order so we can assist. Thanks.

.@hellofevo I cannot access my Seattle Kraken tickets. I did not get an email confirmation of my order and they are not showing up in Ticketmaster. The game is tomorrow night at 7, how can I get this resolved before then? Any help is appreciated, thank you