And if anyone wants to connect on #ContinuousImprovement or #QI (such as @BerkshireQI colleagues and connections) then you can also follow @FHFTexcel - thanks! 2/2
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Jen Knight
142 posts
So after being blocked from Twitter with NO response since November last light this account magically reappeared! In the mean time @JenKnight_46 has been set up and is the new place to connect with me. This account will no longer be used. 1/2
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@joyfurnival @SarahHuggy @Mrpeters24 We’re early stages of some improvement work on ED flow here at Frimley Health too... we’d be really interested to connect and share learning if you are up for it?! @Ade999
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@SarahHuggy Sarah we are trying to do that analysis now, be great to connect/share/learn.. presume you already know the wonderful @Mrpeters24 ?
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Handover delay at hospital is a system wide problem.
If you had to measure the ‘harm’ caused by handover delays and queuing outside ED would it be any of the following or something else?
Please note I have left out the option of ‘all of the above’ on purpose to force responses!
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Jen Knight ری ٹویٹ کیا
Great to have 3 new team members join us today. Meet Andy, Kally & Chris.
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Exciting times to be working with ED colleagues to improve flow through urgent care. #ContinuousImprovement #A3 #QI
Neil Dardis@NeilDardis
Great to be at the launch of our latest #continuousimprovement programme in ED @FrimleyHealth - putting support and resources to enable our fantastic teams to help them meet their ambitions ... thank you @Ade999 @JenKnight46 @FHFTexcel
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Day 1 in the new @FHFTexcel team at @FrimleyHealth today... I asked my 8 year old for advice to a new starter... “Tell people your name, make a friend - you never know when you might need one, and be kind because that’s really important..” Sound advice for day 1! #NewJob #Day1
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See you on the 2nd Nov. @NeilDardisFHFT @Ade999 as I join the equally fabulous #ContinuousImprovement team at @FrimleyHealth #Excited for the next opportunities to improve health & well-being in the local area, and support staff to make improvements. #QI #CI #NewJob
Berkshire_QI@BerkshireQI
Today is my (@JenKnight46) last day with @BerkshireQI in @BHFT. I’ve worked with the #QI team since ‘the beginning’ and the Trust since 2001. Signing off by saying what a truly #outstanding place to work, in a fantastic team. It’s been amazing! #LastDay
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Jen Knight ری ٹویٹ کیا
Matthew was so pleased to receive this, this week! The value of celebrating successes really evident! 😍🥇
Frimley Junior School@frimleyjunior
It's #StarsoftheWeek time! Our stars have been awarded to pupils who have shown RESPECT. They are: 🌟Evelyn 🌟Poppy 🌟Rosie 🌟Hannah 🌟Millie 🌟Matthew 🌟Ellie 🌟Benji 🌟Oscar 🌟Jack 🌟Abeesha 🌟Lirian
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Jen Knight ری ٹویٹ کیا
Jen Knight & Barbara Sowa talk about making work & home life easier, simpler, & better. Our staff are able to hear improvement stories from others, share their successes, and learn simple steps that any of us can take to make our own improvements. #BrighterTogether #Improvement
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Jen Knight ری ٹویٹ کیا
Why do organisations struggle to create cultures of continuous improvement? Some interesting reflections here about contributing factors: reliance on paraphernalia; focus on culture instead of behaviours; lack of investment; poor framing ehstoday.com/safety-leaders…
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@BerkshireQI A fab video for the importance of clear instructions in standard work, and good communication skills!
MissReeves@MissReeeves
Today Year 2 learnt the importance of making instructions really clear and easy to follow. Who knew making a jam sandwich would be so difficult?🤷🏼♀️🥪 #instructions #Year2
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@FHPatientSafety @FrimleyHealth @Ceptahamm @KarenPlews @jogroves_nhs Looking forward to seeing the problem up there... A robust problem statement is key for an A3... 🤓📈🔎
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Do you know the falls data @FrimleyHealth ? Identifing our key areas with #A3 continuous improvement boards ready in both sites atrium FPH @FHPatientSafety office WPH come and find us @Ceptahamm @KarenPlews @jogroves_nhs
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Jen Knight ری ٹویٹ کیا
Introducing our Frimley Excellence Team - helping our people @FrimleyHealth deliver outstanding care using #continuousimprovement
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Jen Knight ری ٹویٹ کیا
The lean management system is made up of ten interdependent components that work together to become the way of life with an organization. We like to think of the lean management system as a brick wall, if one brick is removed, the wall would crumble. ow.ly/EQXG50BijSp
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@Ade999 @FrimleyHealth Lots of problems at the top... will they all be solved in one project or are there lots of mini-projects? Be interested to see how the customer view of the process is captured and if it differs... maybe differed coloured notes overlay?
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Great to see our #PatientSafety Team is already mapping our SI pathway, using #continuousimprovement to map the current state before we make it even better @FrimleyHealth #FrimleyExcel
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