Today I am attending “No ward like home” with acute physical deterioration, improved catheter care outcomes, delegation of insulin for people with type 2 diabetes, & safe transfer of care. The presentations are topping up my #QI enthusiasm bucket 🪣
@SharonGQuality@CNOEngland
Fantastic #lunch&learn @NCHC_NHS understanding more about the importance of quality improvement and the impact on our patients! Thank you @SharonGQuality brilliant!
@MarkHeyes I bought your blue stripe dress from Freemans. The lighter panels change from cream to white. I’ve been offered 10% refund for the fault 🤷♀️ is this ok?
@TicketmasterUK
Please can a real person get in touch about my £200 refund promised following Olly Murs cancellation. I sent an email query after15days when I was meant to receive it&every2days I get stock email saying I’ll get updated in2days, rinse&repeat, 4 times now!
Every single improvement project in #NHS should have a patient/family/community member with lived experience CO-LEADING it, with support & guidance on improvement methodology. Simply getting a “patient’s view” is not enough. We need positive challenges & different perspectives