SmallRig

@JoshSchorle @SmallRigUS @elgato Okay, we have already replied to you via private message.

@SmallRigGlobal @SmallRigUS @elgato Message sent

@SmallRigGlobal @SmallRigUS is there anyway to buy JUST the holding arm from the Encore DT-30 Desk Mount? I potentially want to add another arm but don’t see the ability to buy just the arm without buying a whole other main pole. Only solution I can find is from @elgato.

Try the 1.55× Anamorphic Lens!!! Unlock a cinematic look for your iPhone 17 series. Capture Your Unique Vision #SmallRig #iPhone17 #iPhone17pro #cage #cage #videography #photography #camera

📢Wireless Microphone S70 (White) is available now!!! 📱SmallRig S70 Wireless Microphone with USB-C Adapter for Phones is ready!!! 9 Color Covers Now Available!!! Find your Ultra-Thin Microphone via link: smallrig.com/r/DAJQGB #SmallRig #NewRelease #product #microphone

📱 Unlock the Full Power of iPhone Endless expandability. Pro-level control. Turn your iPhone into the beginning creative rig. 🚀 #SmallRig #iPhone #iPhone17 #cage #rig #accessories #video

【Z CAM × DreamRig】Limited-Time Crowdfunding: Cage for E2-M4 Mark II How It Works: Goal: 150 orders in 45 days (Feb 26 – Apr 12, 2026). ✅ Success: Production starts immediately, ships within 3 months. your early-bird spot! 🔗smallrig.com/crowdfunding/v…

@nileriverr We’re very sorry for the unpleasant experience. Our technical team will continue testing and working on improvements regarding this issue. Thank you very much for your understanding and support.

this video perfectly showcases how dumb and annoying this bug is 😭 Smallrig makes awesome products but this one is straight cheeks for this youtu.be/e364R1lyOdc

all my iPhone videographers if you’re using/thinking of getting the Smallrig external monitor…DON’T DO IT i’ve had it for a while and it’s great for framing & quick music vids, but if you’re capturing audio/going to need to hear phone audio to sync later in post, it fails bad

Shoulder the Vision, Not the Gear | #INTRODUCING "HawkLock" VCT-14 Type Shoulder Rig Your solid foundation with heavy cinema cameras. Solid foundation via link: smallrig.com/r/NXGIAE #SmallRig #newrelease #film #cinema #accessories #camera #cage #cinemacamera

@chrisevans937 Hi, you can provide us with your order number via private message so we can check it further.

Ordered a cage from @SmallRigGlobal and the order has been processing since 12/29

@roarbone @Nakedfishgear Hi. Our team has already provided you with a solution via email. Please feel free to contact us if you have any questions.

@Nakedfishgear @SmallRigGlobal Thanks, I can't believe it's been 38 days, and there's still no end in sight.

Day 37 and still waiting... 😤 Ordered and paid for a @SmallRigGlobal Cage Kit from Calumet.de over a month ago. Still nothing. They're still advertising it on their website like it's in stock. At what point does this become unacceptable? #Calumet #SmallRig

@stu_623 @SmallRigUS Hello, you can contact us via private message with the product SKU and your country, and we can help you verify the inventory.

I worship ⁦@SmallRigUS⁩ /⁦⁦@SmallRigGlobal⁩ to be sure … and I thought I needed one of these cable clamps for my cage… Until I tried to loosen one of those little bastards & move it!!! GOOD LUCK… RIDICULOUS!!! I thought I was going to have to take my cage off!

@stu_623 Hi. We’re truly sorry for the trouble. You can send us a private message to address this. Thank you for your understanding and patience.

Plz tell me this new (got TODAY) monopod isn’t leaking! I’m hearing rumblingsabt the tribex potato jet tripods leaking Otherwise I have NO CLUE why this envelope appears "oily” I❤️⁦⁦@SmallRigGlobal⁩ but is this concerning wanted a #papertrail Otherwise its phenomenal

Drop? Not afraid! Rain? Not concerned! Dust? No problem! SmallRig X221 V Mount Battery -- Triple Proof!!! 🔋One Battery powers all your gears!!! #SmallRig #Battery #RenanOzturk #VMountBattery #Adventure #AdventureShoot #BatteryPower #ProfessionalVideo #Extreme #X221

@Amami911 平素より大変お世話になっております。 このたびは、ご不快な思いをおかけしてしまい、誠に申し訳ございません。 今後は同じことがないよう改善に努めるとともに、担当者より改めてご連絡させていただきます。

@roarbone Hi. Our team has replied to you via email. Please check your email. Thank you.

@SmallRigGlobal I know you promised that your Channel Sales team would reach out and requested my email address, but I haven't heard a word from them. Not the customer service I was hoping for.

Another Delay with SmallRig Deliveries 😤 I'm once again stuck waiting for my ZV E1 cage from SmallRig with no clear delivery timeline. Unfortunately, this is becoming a pattern. My last order was an RF 10C Portable Zoom LED Video Light took nearly 2 MONTHS for delivery #smallrig

@Amami911 Hi! Sorry for making you wait. We usually arrange the package by the order of placing time. May I have your order number to check? Thank you.

@CryptoMunnie We apologize for any negative experience that may cause. If there're any product problem, you can contact the after-sales service team of our company: smallrig@smallrig.com / amazonservice@smallrig.com. We will do our best to help you solve the problem ASAP.

I just knew this smallrig usb c connector was gonna break, barely had this shit a month and I already regret not getting kondor blue instead

@plodge5 Hi. You can contact us via private message and we'll provide you with a tutorial video.

@SmallRigGlobal Disappointed that the USB cover on the RM03 lights keeps opening It’s a known problem, yet nothing done about it. I have many Smallrig products and very happy with them all, hence expectations for these lights. Rather pay more for Adaptalux and be fault free.

@artbianque Hello, you can contact us via private message and we will follow up with you.

One of my @SmallRigGlobal battery did something 😬