jatin

@boAtSupport1 Miss for the warrenty you telling me about is that from my purchase date right?

@TechAmazing We would like to inform you that the warranty will continue from the original purchase date. We assure you that you will not encounter any problems with the replacement. Please be assured of this. If you need any further assistance, don’t hesitate to contact us.-Sam

The unit shown by the service center looks like it was kept in a junk yard. It is either damaged by your team or swapped. I will approach the Consumer Forum if not resolved immediately. @jagograhakjago

@boAtSupport1 Thank you

@boAtSupport1 Thanks for the update. Could you please clarify if this replacement unit comes with a fresh warranty or if it continues from my original purchase date? Also, can I expect the standard advertised battery life on this inspected unit? Looking forward to your response @boAtSupport1

@TechAmazing which has been thoroughly inspected and will not cause you any problems. If you require any additional assistance, please do not hesitate to reach out to us. -Sam 2/2

@boAtSupport1 Wait what do you mean by 'as good as new'? I purchased my product on 2nd Jan 2026, and all this happened within just 15 days. After all this crisis, I expect a brandnew,factorysealed replacement,not a refurbished one. Please clarify this immediately. @boAtSupport1 @RockWithboAt

@TechAmazing Please be informed that all our replacement products are as good as the new one. We assure you that we will get your issue resolved. Please wait for the shared timeline above. We appreciate your patience. Feel free to reach out to us for further assistance. -Sam

@boAtSupport1 I have already gone through a lot of harassment. Can you assure me that this is the final time? After the pickup of this trash unit, I expect new replacement without anymore excuses or drama. Please expedite this as I have already waited far too long.@boAtSupport1 @RockWithboAt

@TechAmazing We understand your concern and apologize for the inconvenience caused to you. We will provide you with a replacement now, and you won't face any issues further. Please be rest assured. Feel free to reach out to us for further assistance. -Sam

@boAtSupport1 Can you justify your answer more accurately , what I am waiting for? You picked up my genuine product , ruin it , reject claim , telling fake product, promise me for a solution and sent back trash to me and again telling me for wait 10-15 days @boAtSupport1 @RockWithboAt

@TechAmazing Hi, we apologize for the delay. The pickup of your product unit has been arranged for your service ticket number 63141455. Our courier partner team from Delhivery having AWB: 35022118029416 will pick up your product in the next 2-3 days. 1/2

@boAtSupport1 @boAtSupport1 @RockWithboAt @amangupta0303 @jagograhakjago

@boAtSupport1 I am NOT giving any more time. I demand an immediate replacement with new unit or a full refund. If I don't get a confirmation. I am filing a complaint with the National Consumer Helpline (NCH) and the Consumer Forum for mental harassment and service deficiency. No more excuses.

@boAtSupport1 @jagograhakjago @amangupta0303

@boAtSupport1 I have already given you enough time, and the result is the disgusting condition of the product I received today (AWB: 35022117979834). Your team's behavior is highly unprofessional: @boAtSupport1 @jagograhakjago @amangupta0303

@boAtSupport1 Thank you for the response. Looking forward to a quick resolution and a fresh replacement unit within 48 hours.