Issues & Response Unit.

2.8K posts

Issues & Response Unit.

Issues & Response Unit.

@_KenyaPowerDM_

شامل ہوئے Nisan 2026
114 فالونگ235 فالوورز
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Brian Mokwanga@BMokwanga

@KenyaPower_Care Kenonka kiamabundu kutoka jana akuna stima what are plans,,,,???

English
0
0
0
13
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Tamiy@Tamiy89896638

@KenyaPower_Care no power along Muhuri road since 6pm. Kindly advise if this can be resolved coz blackout huku imekuwa constant.

English
0
0
0
10
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Kennedy Mutwiri@Kennedy80724232

@KenyaPower_Care Good evening .There has been no power in Ruiru, Murera coffee,Green ridge estate from 7pm. It is blinking on and off with very low voltage with a danger of spoiling electronics. This is happening for the second day now. Mtr:92114389163. Kindly restore back power

English
0
0
0
13
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Mwenda DG@Mwendaz254

@KenyaPower_Care It's now over two weeks since 28.04.2026 power went off and it was reported. 14980699 What does it take to replace a faulty tx, Monopoly is taking precedence.

English
0
0
0
5
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Kisini Pim@Kisinipim

@KenyaPower_Care could you please enlighten is on the so called loaned metres, lest we be paying for metres that belong to our landlords

English
1
0
0
14
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Amanda Ochogo@Bakinyi8

@KenyaPower_Care I bought tokens worth 8000ksh by mistake I understand that it can be reversed..I followed the steps that you asked me to take two weeks now abd the reversal has not been done..What us this!!!!..pesa zikiingia kwenu kutoka ni hatia!!!..kindly reverse my money

English
0
0
0
10
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Moha@Grand_dulla

Fuck @KenyaPower_Care how do you have a customer care number that only provides music when you call ghasia

English
0
0
0
6
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Miriam Njeri@miriam_jay

@KenyaPower_Care How comes we don't have electricity for days now at Mugutha Coffee Road, around wholesale area Am told there are lines that are not working, this is absurd

English
0
0
0
7
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Ruth@Gasherey

@KenyaPower_Care Kindly restore power A/c: 37741834. @KenyaPower

English
0
0
0
6
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Joseph Njiraini@njiraini_254

@KenyaPower_Care Hi Kenya power . How long does it for kerugoya office to address an issue with your power line. Around Sagana Technical college we have no power since Sunday 10th may 2026. Kerugoya office full of lies.

English
0
0
0
8
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
thee_girl_with_a_sword@SherryMwangi9

@KenyaPower_Care Kindly check on this matter... Gatundu North Ngorongo we don't have lights please check on this

English
0
0
0
5
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Nowis@_NoWis__

@KenyaPower_Care I have purchased token twice and on loading them i keep on receiving the USED feedback What could be the issue?

English
0
0
0
5
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
keldrain@keldrain013

@KenyaPower_Care R02123260400947. Combien de temps dois-je attendre ?

English
1
0
0
9
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Ms Njoki@NjokiSpence

@KenyaPower_Care Surely day 3 with no power in Ruiru area

English
0
0
0
6
Issues & Response Unit.
Issues & Response Unit.@_KenyaPowerDM_·
Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.
Scarlet@jenifferarachi_

@KenyaPower_Care experiencing unplanned power outage,again, in kikuyu Zambezi area.meter number 92103870280.

English
0
0
0
4