brian olson

@Staybridge @IHGhotels Kudos to the front desk manager at Staybridge Suites in Bettendorf, IA. She is managing the entire hotel solo, with nearly full occupancy due to a travel baseball tournament, and no maintenance staff - still juggling guests with professionalism!

Just got my new MECH-16 GP after finally retiring my MAG-15. Wow. It's just insanely awesome. If you are looking for the best high-performance custom laptops from true design innovators - @Eluktronics is your team. Can't imagine buying anything else at this point.

Today, @NeenahFoundryCo unceremoniously fired a 45 year veteran of their company a week after their 65th birthday. Sent them directly home without even an opportunity to celebrate a lifetime of work. Unbelievable lack of compassion. Local customers will remember.

THIS👇

OKLAHOMA SURVIVED. CONGRATULATIONS TO THE BLACK KNIGHTS OF ARMY FOR DOING EVERYTHING BUT WIN THE GAME. EXTREMELY WELL COACHED. EXTREMELY SKILLED AND TOUGH. KELVIN HOPKINS: WAY TO GO, YOUNG MAN.

@AmericanAir , L.T. at Chicago Premium Service is a rock star and is an exemplar of excellence in customer service - greatly enchanced the travel experience!

@ChipotleTweets have you been getting reports of sick customers who ate the St. Charles, IL location yesterday?

@united gate agent at C20 IAD just completely diffused a totally hysterical passenger who missed boarding close. #underappreciated

@Jason_Healey, all DOD doctrine should be read as consistent with all other doctrine, which incorporates those elements. Not a in a vacuum.

@TravelisFree guide to ba avios saved wife and I $700+ and several thousand UR points last weekend on a last minute trip to PHL. Thx!

Credit where its due. Crew of UA693 did a great job helping passengers cope with ORD FAA delays. #thefriendlyskies #unitedairlines