Studio48

30 posts

Studio48

Studio48

@studio48uk

شامل ہوئے Mayıs 2015
40 فالونگ5 فالوورز
Studio48
Studio48@studio48uk·
@BritishGasHelp My Smart Meter readings aren't updating on the app or website and the stats on the monitor are clearly incorrect over the last few days. Is this another known issue or something that needs to be fixed? Tried chat, doesn't even add me to a queue anymore.
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Kelly
Kelly@_GoodnightIrene·
@click_and_drop My postman comes in about ten minutes - I’ve done up all the parcels but not manifested the batch. Will he still take them?
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Studio48
Studio48@studio48uk·
@MusicalComedyGd @StuHarg @SiteGround Apologies to butt in, but looking from a different angle - initial outage outside of SG's control. Think we agree on that. But - decision not to enact DR protocol - which could have gotten sites back up and running faster - was SG's choice - wasn't this within their control?
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SiteGround
SiteGround@SiteGround·
UPDATE: The severity of the incident with our London DC has escalated and several hours ago we started our disaster recovery procedure. We are now restoring servers from offsite backups in our Amsterdam location and gradually putting them back online.
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Studio48
Studio48@studio48uk·
@siteground all of the sites I've got hosted appear to be back up and running. Fingers crossed no data appears to have been lost - be interested to know if they've restored the old boxes, or this is from backup and I've just gotten lucky.
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Studio48
Studio48@studio48uk·
@StephensEvol78 We've got sites on Cloudways - we pay for extended support, but it has been great. E-Mail is separate which makes management a little more involved, but if you're comfortable with that, a solid alternative with more control.
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Stephen's Evolution
Stephen's Evolution@StephensEvol78·
Can anyone recommend a different host to Siteground right now? My site has been offline for nearly a day now, and I'm getting rather anxious and frustrated about when it will be up online again.
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Studio48
Studio48@studio48uk·
@Katykicker @creativevids5 @EVEMilano @SiteGround Lucky that the renewal notifications seem to be working...! They've been really good in the past, but their response to this has been appalling and I've no confidence in their disaster recovery. Three commerce sites, no sales, like many we could really do without this.
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Studio48
Studio48@studio48uk·
@Katykicker @creativevids5 @EVEMilano @SiteGround In fairness, most of us that host client websites use an externally-hosted E-Mail on our account as we know (or have learned!) that having everything in one place is a recipe for disaster.
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Studio48
Studio48@studio48uk·
@SiteGround Is there any chance of an honest update? Appreciate you at at Google’s mercy to an extent, but this is clearly more serious than you have been implying. Is there data loss?
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Studio48
Studio48@studio48uk·
@SiteGround How long does it take to put 50p in the meter?
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SiteGround
SiteGround@SiteGround·
UPDATE: Our upstream provider just informed us that they are almost done with the maintenance on the cooling units. Unfortunately there is no ETA yet, as soon as we have further information or confirmation that the maintenance is completed we will post an update.
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SiteGround
SiteGround@SiteGround·
UPDATE: We are fully committed to resolving the few remaining connectivity issues. Services are now almost at 100%. Still, we will continue monitoring the situation and provide you with the latest updates on the matter.
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Studio48
Studio48@studio48uk·
@bkno @SiteGround I've got one site back out of ten - curious as it's part of a hosting account with other sites which remain unavailable. I assumed they'd be on the same box, but perhaps not. In any case I think near 100% is a tad.... optimistic.
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Ben Knowles
Ben Knowles@bkno·
@SiteGround Can anyone confirm their site is back online yet? All of the ones I monitor are still offline, across multiple accounts.
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Lau
Lau@kocky_lau·
@SiteGround are your servers down? All websites timeout and siteground site tool is inaccessible 😱
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Studio48
Studio48@studio48uk·
@getnitropack Any update? Your status page alleges that the API is back up and running, but I still have two Magento sites down citing issues contacting the NitroPack API. Shouldn't this circumstance fall back to loading pages from source rather than throwing a fatal error?
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NitroPack
NitroPack@getnitropack·
We’re experiencing an outage of the core service, API, and website systems. Our engineering team is working on resolving this with highest priority. Find the latest updates on our status page here: status.nitropack.io
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SiteGround
SiteGround@SiteGround·
We've received reports that a number of Google bot networks cannot crawl some websites using our DNS service. After thoroughly audit of our DNS, we can confirm there is no blocking on our end that prevents such crawling, nor we see any logs suggesting an issue with our systems.
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Kim Snaith
Kim Snaith@ichangedmyname·
@studio48uk @MatteoSpi0 @NFTchoo @LeonWan13923976 @SiteGround Oh interesting. Let us know how you get on. Someone else reported Cloudflare was also blocking SG so I'm wondering if some sites are affected differently (or, fingers crossed, it's closer to being fixed) twitter.com/AdamMartinBrow…
Adam Brown@AdamMartinBrown

Cloudflare is also not able to access any sites on Siteground, tried to add a couple to see if its a bypass for this, both showing 'invalid domain'

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Studio48
Studio48@studio48uk·
@AdamMartinBrown Is this set up yourself with Cloudflare's nameservers, or through SiteGround (still using their nameservers)? I've gone with the former as I presume using ns1.siteground.net is the issue and the integrated Cloudflare setup wouldn't work as a workaround.
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دریافت کریں

@BritishGasHelp @_GoodnightIrene @click_and_drop @MusicalComedyGd @StuHarg @SiteGround @siteground @StephensEvol78