David Dragovic

@gpongapro @managewp Hey, in that case you will have to open a support ticket by sending an email to helpdesk@managewp.com. Access-related tickets get priority, so you should receive help quickly.

@managewp What happens when you forget your 2FA code? I can’t remember it :( Help please!

@accolades_dev @Bovelett @dcwhatwhat @managewp @manny Hey Luc, thanks for the kind words and for noticing the font difference. We’ll get it fixed right away.

@Bovelett @dcwhatwhat @managewp @manny @managewp product is awesome! I’ve been using it since forever… I really like the new design but noticed something: the login text to account page font matches the logo nicely, while the login text to site page font feels a bit off imo. (see pics)

So @managewp has a new login page design. I got excited that maybe we're getting a redesign. After login, no new design. Sad face @manny

@sublime5o @managewp Hey there! We had a brief issue with account access, but it’s been resolved. Everything should be working now.

@managewp Orion is down - orion.managewp.com/login upstream connect error or disconnect/reset before headers. reset reason: remote connection failure

@christinahills Hey Christina, our devs found that ModSecurity (WAF) may be blocking our IPs. Ask your hosting support to whitelist us. Many users fixed it this way. Also, try disabling the Bluehost plugin briefly. We're escalating to Newfold too, whose part is BlueHost/HostGathor as well.

@managewp what is the status of getting managewp back online? It's down for me, and was not working with my bluehost sites earlier today.

@FabriceSimonet @managewp Hey Fabrice, apologies for the inconvenience! We ran backend maintenance that briefly affected account access. The issue should be resolved now. Please try logging in again and let us know if it's working. 🙌

Hi @managewp we have a problem :)

@AndrewBolis GPT

This woman makes $500/day in passive income by doing easy tasks with ChatGPT. I normally charge $89 for this guide, but today, it’s yours for FREE. Like and comment "GPT" and I'll send you the in-depth guide for FREE. Must be following to recieve DM. FREE for 24 hours only.

@jeffreyrossum @managewp Hey, can you please try it in other browsers and let me know if the issue persists? Glad you like the switch to Cloudflare—it should be a smoother experience! 😊

@DavidDragovic @managewp Hi, have not tested in other browsers, but happens for me in Safari (v 18.3 20620.2.4.11.5) Happy to see you've replaced the letter based captcha challenge with Cloudflare btw, much better!

@managewp just a heads up, last couple of weeks when my session in orion is expired, I get a json response instead of a redirect to login

@jeffreyrossum @managewp Hey, Jeffrey, is this issue happening on all browsers? Using any Chrome extensions? Try incognito window or another browser. If the issue persists, please open a support ticket at helpdesk@managewp.com, and our agents will take a closer look.

@managewp just happened again, see screenshot

@daveloodts @managewp Hey Dave, I understand how frustrating this can be! The CAPTCHA is meant to enhance security, but we appreciate your feedback and will share it with our team. We're always working to improve the experience—thank you for your patience!

@RKA08 @managewp Hey Raj, sorry for the trouble! The reCAPTCHA is a new security measure, but you shouldn’t be locked out. Please try clearing your cache or using a different browser. If the issue persists, please open a ticket at helpdesk@managewp.com, and we’ll be happy to assist!

@managewp There seems to be a recaptcha on your login screen that wasn't there before. And it won't accept any answers I enter. I'm now locked out. Can you help?

@GabrielPTec @managewp Thanks for reporting this here. We've got this covered! Check for updates here: managewp.com/status. If you still can't log in, send your IP to helpdesk@managewp.com, and we'll help!

@managewp I am having trouble accessing the administration panel, it says it has been tried many times and to try again in 60 minutes, the problem is still not resolved.

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@ranmetser @managewp Hey Ran, this issue is on our status page: managewp.com/status. Still stuck? Send us your IP at helpdesk@managewp.com, and we'll sort it out!

@managewp Also getting an "Account is locked due to too many failed lohin attempts" message. Please fix this ASAP.

@KellyWebsite @managewp Hi Kelly, thank you for reporting this to us. We've acknowledged this issue and updated our status page: managewp.com/status. If you're still having trouble, email your IP to helpdesk@managewp.com, and we'll reset your login attempts!

@kertasgraf @managewp Hey! There was a small hiccup with the dashboard earlier, but it’s all sorted now. Could you try accessing it again using an incognito window and let me know if it works for you? 😊

are you guys still on new year holiday? @managewp

@benfphillips @managewp Since you would like to test them out, I can suggest using the #TRYMANAGEWP coupon that grants you $10 in the account wallet. For this to work you will need to add billing details in the dashboard, where only $1 will be reserved and released once the card is validated.

@managewp I need to do some testing with the pro elements. If I purchase them and use them on a staging site can I then delete that site and use that for an actual site without incurring extra costs?

@benfphillips @managewp However, the charge will be created for the usage from the beginning of the month until the moment they were deactivated. Every new activation will be considered as a new charge.

@benfphillips @managewp Hey Benjamin, the add-on activation available in the ManageWP cannot be transferred from one website to another. You can deactivate them on the ones you don't need anymore and activate them on the ones you do.

@SteveGCadman @managewp Hello Steve, there was a minor down period, not even a minute long, and it returned to normal. Try it now from your end. If there is still issues please open a support ticket at helpdesk@managewp.com.

@YorkshirePad Hey Pad, if you believe even little, I am not happy and also sorry about hearing how you spent your Sunday evening. Again I encourage you to open a support ticket and include the needed information so that our team can address the issue at hand.

@YorkshirePad @managewp So sorry to hear that you are planning on leaving, but glad it was completed successfully, even on the 11th attempt. If you ever want to let our support team try and find the culprit, please open a support ticket.