Decluttr Support

@RIPsunshine Hello, BBB are a separate company so I cannot advise. If you contact BBB you will be responded to soon. -RL

@RIPsunshine Hi, It should have been returned soon after you declined the offer and I am very sorry it wasn't. It will be returned shortly. -RL

@RIPsunshine Hello, Thanks for keeping us informed. We are happy to cooperate with any third party you wish to involve. -RL

@DecluttrCS I’ve already contacted them.

@RIPsunshine Hello, Once an offer is rejected, it is automatically put aside for dispatch back to the customer. I apologize it wasn't, we can only surmise there may have been a return delay. If you wish to take this further you'd need to contact BBB. -RL

@DecluttrCS I find that to be complete BS. You never would have sent it if I hadn’t spoken up. Who can my lawyer reach out to to resolve this matter? Please send a #.

@RIPsunshine Hi Sorry we were out of work hours. We apologize for the delay, we have requested your item be returned to you. -RL

@RIPsunshine Do you have an order number I can take a look at it for you? ~ DL

@RIPsunshine Unfortunately we are solely digital now. You can contact us via email, live chat and social. ~ DL

@RIPsunshine Do you have an order number I can take a look into it? ~DL

@TheOnlyQuigley Thank you for your feedback. Have a great day.

@TheOnlyQuigley Thank you for your concern. As explained those items have been recycled due to no bar code. They have not and cannot be resold. Thank you.

@copperweb Thank you for contacting us. The $5.00 shipping has been refunded to you.

@DecluttrCS Re: order R188009205. I paid for expedited shipping for 1-3 days. The phone took 8 days to get to me. Could I please get my extra shipping refunded? Tnx in advance. Scott

@watsonamac Thank you. We will close out your order for you.

@DecluttrCS As far as I know, everything listed were in the boxes.

@DecluttrCS hi, I sent in two separate orders, both of which were received on May 28. I have been paid for one (order no. 737462), but not the other (order no. 737589). Can someone update me on the progress of the order?

@d_arkin What is your order number?