@msmardigra Our manager in charge is on the line to assist you @msmardigra
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Support Line~Holland America Line
21 posts
Support Line~Holland America Line
@HAL_SupportLin
11.3K Following 123K Followers Tham gia Şubat 2026
10 Đang theo dõi1 Người theo dõi
@HAL_SupportLin @HALCruises, many thanks for your timely response and attention to this matter. I was on an excursion earlier today & when I returned to my cabin Guest Services called to say that they had a different cabin available for us. They helped us move from one to the other. Great job!!
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@hollandamerica just boarded today and could NOT be more disgusted. 1-Assigned Cabin 4011 directly over the theatre and have to hear a band playing very loudly (45+ decibels) all afternoon and evening. Guest Service’s solution was they could give us earplugs.
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Our sincere apology and we are really sorry for the inconvenience, Please kindly follow back and share your reachable phone number for further assistance via DM.
Tracey Tiller@msmardigra
@HAL_SupportLin @HALCruises, many thanks for your timely response and attention to this matter. I was on an excursion earlier today & when I returned to my cabin Guest Services called to say that they had a different cabin available for us. They helped us move from one to the other. Great job!!
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@msmardigra Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
@msmardigra
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hostage again, making us miss our first port? Totally regretting this cruise line and its ship the Oosterdam. DO BETTER @HALcruises - right now YOU SUCK!!
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Tracey Tiller@msmardigra
hostage again, making us miss our first port? Totally regretting this cruise line and its ship the Oosterdam. DO BETTER @HALcruises - right now YOU SUCK!!
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The one you shared on our platform
Cathy Wilcox@ChattyCathyuk
@HAL_SupportLin Sorry Tes, what tweet are you referring to?
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@ChattyCathyuk Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
@ChattyCathyuk
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@garybembridge @HALcruises I sometimes find them a bit creepy - especially when they did one clipped to a trouser hanger (with no eyes) looked like a dead chicken 🤷♂️
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Yesterday @HALcruises #Oosterdam ran one of the line’s signature events: the Towel Animal Zoo on the pool deck. A gazillion (rough estimate) towel animals ranging from flannel sized mice to massive crocodiles. Of course, towel animal classics featured strongly too. #towelanimal
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Cathy Wilcox@ChattyCathyuk
@garybembridge @HALcruises I sometimes find them a bit creepy - especially when they did one clipped to a trouser hanger (with no eyes) looked like a dead chicken 🤷♂️
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Dorothy@djakovina
@scottsanfilippo @HALcruises Oh! They have fresh stone crabs on the menu - sign me up for this cruise next year!!! Only reason needed @bjakovina
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Big Timber Custom@timber_custom
@STLRS @HALcruises That’s horrible.
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Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
PRASAD GINDE@prasadginde
@HALcruises I am traveling on 13 solar eclipse cruise in Aug 26. I had some questions regarding the eclipse and the path of cruise on day of eclipse. I want to ensure that we will travel through path of 100% totality. Whom can I contact to ask those questions ?
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
PRASAD GINDE@prasadginde
@HALcruises I am traveling on 13 solar eclipse cruise in Aug 26. I had some questions regarding the eclipse and the path of cruise on day of eclipse. I want to ensure that we will travel through path of 100% totality. Whom can I contact to ask those questions ?
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Yes you can,Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
David Spilsbury@DavidSpils58250
@HAL_SupportLin Good morning, can I be cheeky and ask can I purchase a Holland America Bag please ?? Thank you , enjoy your day , I completely understand about ship visits . Thank you for replying to my message .
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
David Spilsbury@DavidSpils58250
@HALcruises I thought that would be the answer , I completely understand why , thank you for getting back to me , enjoy your day
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Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
M Nair 🇺🇸 🇮🇳@themptyvessel
@HALcruises Are all your cruises fully refundable including the $25 deposit if cancelled 90+ days before sail date?
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
M Nair 🇺🇸 🇮🇳@themptyvessel
@HALcruises Are all your cruises fully refundable including the $25 deposit if cancelled 90+ days before sail date?
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Hello there, we have already sent you a private message. Please kindly reply for further assistance
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We have already sent you a private message, Please kindly check and reply for further assistance
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Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
Suzie@ladysue_suzie
@HALcruises I’m amaze how a company like yours treat your guest when it comes unsanitary food
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Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
Suzie@ladysue_suzie
@HALcruises I’m amaze how a company like yours treat your guest when it comes unsanitary food
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Thanks for bringing this to our attention!
Can you DM us your phone ##, email, and issue details?
-Tes
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