Lisa Butler

@SarahEwing Hi Sarah. A friend just pointed me to this tweet (I’ve not used Twitter in a long while) but hopefully my products might be something you’re after. Please check my Instagram @paper_tots for all things magical ✨(or happy to email you)

#journorequest Did you make Christmas your business? I'm looking for top-notch businesses that are focussed on Christmas-related items/services to be featured in a national newspaper feature as soon as possible. Please RT :)

@sainsburys Hi @sainsburys I just wondered if “vulnerable” is inclusive of pregnant women? Thank you

We have taken further steps to make sure everyone has access to food and essential items, and to keep supporting our colleagues. Please read the full letter from our CEO here spr.ly/60101tdhn

Hi @nectar I have had £110 worth of points either stolen or somehow missing from my account. I’ve phoned your helpline which was less than helpful and I was told someone will be in touch in 28 days. This is not good enough. Please can someone help me sort this sooner. Thanks

@ipostparcels No one has arrived yet! This parcel needs to be with the receiver before 10.30am. It’s for someone’s wedding so very important

@Paperknots Hi Lisa, I have been advised by the depot the driver will be collecting before 19:00 and this is the only update we have in regards to an eta I'm afraid. Thanks, Rachael

Hi @ipostparcels I usually get a text on the day I have a courier collection and that’s usually by 8.30am. Is it possible to check my courier is still coming today as the parcel is urgent and on a pre 10.30am tomorrow. Thanks

@ipostparcels Thank you. I’ve sent those details now

@Paperknots Hi, I can look into this for you. Have sent you a direct message. Thanks, Kadiann

@DPD_UK hi I had a dpd local email notification saying a parcel had been delivered to a neighbour but they don’t have it. Who can I speak with to help resolve this?

@Dominos_UK appalled at the customer service from your Balham store. Wrong order sent, redelivery over an hour & still not here, to be told its just gone in the oven. Then topped off with the manager hanging up the phone because they are and I quote “too busy to deal with us”.

@Nextdoor apologies if I’m being blind but is there no facility to search previously discussed topics on your website? I can’t see a search bar anywhere and don’t want to trawl through 100’s of other recommendations. Thanks

🖤 // B E S T N I N E // ••••• The last day of 2017, what a year it’s been! As a family we were… instagram.com/p/BdXIZd6liYJ/

@ipostparcels I've now had two collection texts for one parcel. Please can this be sorted so I am refunded for one and it is cancelled. Thanks

@ipostparcels I've been charged twice for the same parcel as it crashed during booking. How do I arrange a refund for one of them? Thx

Check out our latest #branding and #packaging work for the utterly stylish @HYPCandles paperknots.co.uk/portfolio/hyp-…

@tiffanytalesxo 🙌🏼👏🏼 yay! 💌 sorry been a little slow on my twitter recently. So glad you liked them though x

Also on @instagram today I am running a competition to WIN WEDDING STATIONERY as well as helping poorly babies instagram.com/paperknots

Apologies for being terrible at tweeting, I'm a visual person so you can find a lot more from me over on Instagram instagram.com/paperknots

@BonnieBlackbird thank you Pen 😚

@DustandThings thanks so much for sharing ☺️

@hollyphotobooth thanks for sharing Holly