FedEx Help

@AdityaL01781810 Hi, my name is Elbert. I’d like to apologize for any inconvenience you have experienced. I would love to help you with your concern. Kindly DM your name, full delivery address, phone number and email address. Thank you. twitter.com/messages/compo…

872827671075 My package hasn't been cleared yet; I submitted all the documents three days ago, but there has been no response. But no response Service is very bad, very slow Not seriously @FedEx @FedExHelp @FedExOffice

Hi, my name is Elbert. I’d like to apologize for the late response and for any inconvenience you have experienced. I would love to help you with your concern. Kindly DM your name, full delivery address, tracking number, phone number and email address. Thank you. x.com/messages/compo…

@FedExHelp @Minecraft @satyanadella Shameless attitude @Fedex

@FedExHelp @FedEx @Minecraft what is this non sene response from fedex on mail Kindly be informed that the package of this shipment 872166177310 is currently missing scans in FedEx Network. Investigations are being conducted at all transit locations to trace the same. Refund pls

@Ddaj13 Thank you for your understanding. We will be waiting for your direct message.

@FedExHelp Thank you, I will try that.

@fedexhelp I need some help with a delivery, the tracking website said you tried to deliver to my house for two days with two different reasons in the delivery exception. When I contacted customer service, they were rude and said they couldn't help me.

@Ddaj13 I do apologize for the inconvenience. You may also try to go to our official fan page on Facebook/Twitter and click the blue button that says "contact us" or "message us" it would display a screen and you will be able to send us a message privately. Thank you.

@FedExHelp Unfortunately, I still get: Something went wrong, but don’t fret — it’s not your fault.

@Sharmishthaa99 Hello, this is Seddie. Thank you for reaching out to us and apologies for the delayed response. Please send me a DM so that I can assist you. Thank you. twitter.com/messages/compo…);

@Ddaj13 If you're having trouble contacting us directly, please follow these steps: First, follow @FedExHelp. Then tap the envelope icon and select the message icon to create a new message. In the address field, enter @FedExHelp, type your message, and send it.

@FedExHelp I'm trying Elma, X won't let me send you a DM, I keep getting this message: Something went wrong, but don’t fret — it’s not your fault.

@tabali_tigi Hi, this is Elma. I am truly sorry for the inconvenience. I would love to help you with your concern. Please DM me your full name, complete delivery address, tracking number, phone number, and email address. Thank you. twitter.com/messages/compo…

i pre-ordered a comic book for $15 not knowing it was coming from great britain... @FedEx decided they want to charge a $16.5 import tariff...you fucking thieves...i know the policies are bullshit, but this is just theft on top of bad international policy...i see you...

@Tundra_Ci_Annwn Hi, this is Christian. Thank you for contacting us. How may I help you today? Please send us a message. I'll be glad to help. Thank you. twitter.com/messages/compo….

@FedExHelp So today I was expecting a delivery and the driver drove right past my house. No knock or anything.

@vonmoishe Hi, this is Michelle. My apologies for the delayed response and any inconvenience this may have caused. I’ll be glad to assist you. Please DM me your name, complete address, tracking number, phone number, and email address. Thank you. twitter.com/messages/compo…

@FedEx why tell me that I need to be home to accept a package, on two different days, and still not deliver the package? Why tell me the package is going to come that day if the package doesn’t come that day?

@Acs_Nocx Hi, this is Marris. I sincerely apologize for the inconvenience and for the late response. Let me straighten things out for you. Please DM me your full name, complete delivery address, tracking number, phone number and email address. Thank you. twitter.com/messages/compo…

J'attends mon colis depuis le 05/06/26. Nous sommes le 15/06/26. J'ai appelé le service FEDEX 4 fois rien n'a changer. Le livreur appelle pas, J'ai même demandé à ce que le colis soit laissé dans un point relais. Sans suite. @FedEx @FedExHelp @FedExEurope @FedExOffice Irréel

@terrbear875 Hi, this is Michelle. I am truly sorry for the inconvenience. I would love to help you with your concern. Please DM me your full name, complete delivery address, tracking number, phone number, and email address. Thank you. twitter.com/messages/compo…

There's no reason in 2026 that @FedExHelp @FedEx can't understand addresses with "1/2" in them and can't deliver to the correct building. This is the third package FedEx has lost because of their incompetence.

@drraagonboy Hi, this is Michelle. I am truly sorry for the inconvenience. I would love to help you with your concern. Please DM me your full name, complete delivery address, tracking number, phone number, and email address. Thank you. twitter.com/messages/compo…

FedEx you are so trash for delaying my package and still no delivery date. Y’all are literally the next city over 😑

@MartyTPAv3z I truly appreciate your response. You may send us a DM so we can assist your concern. Thank you.

@FedExHelp I am a robot. I will help you. Please call me. Lol

@FedEx @FedExHelp @FedEx I paid $4,500 to ship 8 boxes. Today they sat on a truck all day and were never delivered. Your team is now claiming there was a wrong suite number, but our building’s security cameras show no FedEx driver ever attempted delivery. The correct phone numbe

@JPTJR1TX Hi, this is Althea. I am so sorry for what happened. I would love to help you. Please DM your full name, delivery address, tracking number, phone number and email address. Thank you. x.com/messages/compo…

I had an expensive package being delivered today that had to be signed for. Time window 10:40 - 3:40. Around 4, I see the driver pulled up in front of my house, leaned out the passenger side hold his phone down and take a picture of the street, get back in the drivers seat and leave. Then I get an alert that nobody was home to receive the package. FedEx won’t do anything about it, since this is not the first time they’ve pulled this garbage. Trash company with trash employees.

If you’re C we need to talk...

@TheWorthlessFox Hi, this is Darlyn. I sincerely apologize for the late response and the inconvenience this has caused you. I’ll do my best to help. Please send us a DM so we can further assist you. Thank you. twitter.com/messages/compo…

@FedExHelp Even if I did it's already 9pm where I live so every FedEx location is closed I'm not getting my package tonight so there is no way to help that

The worst thing that can happen in life is purchasing a mattress online waiting 3 weeks for it to show up even though the website said it should 2, FedEx says it's in your city and should show up by 2:00 pm, so you throw away your old mattress in preparation Then boom, DELAYED!

@TheWorthlessFox Hello, this is Hermie. I apologize for the delayed response and I understand your concern. I'm here to assist you. Kindly send us a direct message with your full name, tracking number, complete delivery address, phone number, and email address. twitter.com/messages/compo…

The worst part is that a different order being shipped by FedEx was delivered today for one of my family members so I watch the FedEx truck roll up and drop off a tiny box then drive away

@MartyTPAv3z To further assist you, please send us a direct message: twitter.com/messages/compo…

@FedExHelp Can you please have them keep this package at the Tampa facility and I will pick it up myself tomorrow morning, after waiting 12 hours and having my crew wait it was loaded on a FedEx truck this morning at 6 AM. You guys are saying it’s the wrong address BS.

@MartyTPAv3z Hi, this is Althea. I am so sorry for what happened. I would love to help you. Please DM your full name, delivery address, tracking number, phone number and email address. Thank you. twitter.com/messages/compo…

@FedExHelp Just an FYI, nothing was resolved. They’re gonna try to re-deliver tomorrow.. lol

@shreyata13 Hi, this is Christian. Thank you for contacting us. How may I help you today? Please send us a message. I'll be glad to help. Thank you. twitter.com/messages/compo….

@FedExHelp where is my box?

10 days. 1 lost 75lb box. Daily calls. Zero answers. @FedEx replaced my barcode at Edison NJ on 6/2 and my box vanished. 5 of 6 boxes from the same shipment delivered fine. $7000+ in contents. I'm a student. This is everything I own. Tracking 872494527360. Where is my box?