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After weeks of building, Embed-bot is finally live 🚀
Embed-bot is an AI customer support system for SaaS that works across:
→ Website chat
→ Support email
→ Slack escalations
What it does:
• AI answers customer questions using your knowledge base
• Captures & qualifies leads automatically
• Detects urgent conversations
• Escalates important issues directly to Slack
• Lets your team reply from Slack threads
• No separate help desk required
You can even run:
AI + human support mode
or fully human support directly from Slack
Built with:
Next.js, OpenAI, Slack API, Resend, MongoDB, Qdrant & Playwright.
Would love feedback from founders, SaaS teams, and support teams 🙌
embed-bot.com


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