leofrish

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leofrish

leofrish

@leofrish

Over 30 years in design: Architecture (bricks and mortar), Interaction, IA and UX. UX strategist to drive top-line growth. Author: https://t.co/nAWrRO7xgC

Portland, OR, USA Tham gia Mayıs 2008
338 Đang theo dõi384 Người theo dõi
leofrish
leofrish@leofrish·
The time has come to leave this space. 'nuff sed.
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leofrish
leofrish@leofrish·
This both amuses me (isn't the baby-AI so cute!) and gives me pause
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leofrish
leofrish@leofrish·
@BestBuySupport Super awful customer experience with Best Buy today. BB failed to honor their commitment to their own products. Expired protection plan _by one day_ and "there's nothing we can do." #terribleCX
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leofrish
leofrish@leofrish·
@ScrmsAllegiance Yes! And don’t forget googly 👀!! A must-have piece of the presumptuous design system.
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leofrish
leofrish@leofrish·
@skmurphy @CGLambdin Thanks for the vote of support, Sean! Yes, let's chat about contributing to Lean Culture meetup! We'll reach out for a quick discussion and figure out a date.
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skmurphy
skmurphy@skmurphy·
"Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won't come in." Alan Alda h/t amazon.com/Presumptive-De… chapter heading quote
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leofrish
leofrish@leofrish·
@CGLambdin Still great. I continue to be inspired by Sitkin’s framing of intelligent failure as an intentional form of learning. Esp. In the context of an agile group, in which action > research.
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Charles Lambdin
Charles Lambdin@CGLambdin·
The original notion of "intelligent failure" wasn't just that we should treat failure as feedback, but that we should PURPOSEFULLY generate a variety of failures as a proactive learning mechanism. charleslambdin.com/2021/01/14/rev…
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Nomensa
Nomensa@we_are_Nomensa·
'Like any power tool, Collaboration can make a team more effective or, just as easily, wreak havoc.' @leofrish at @CollaborateConf
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leofrish
leofrish@leofrish·
@BrimCoffee Please escalate this to your "VP of I Care About Our Customers" b/c for 6 MONTHS I've received no satisfaction in resolving a problem with your product. Feel free to check your records for my dets. I'm waiting by the phone. Thx
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Charles Lambdin
Charles Lambdin@CGLambdin·
Your theory for interpreting the past--how well does it predict the future?
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leofrish
leofrish@leofrish·
@nickf Oh. And UX Architecture! How could I ever leave that out???!
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leofrish
leofrish@leofrish·
@nickf Hey Nick— Lots of possible topics. Two central themes: the power of design to drive research and the UX Playbook—a unified model supporting PM/Dev/UX. 15+ years in public speaking, ranging from CHI, IxDA, regional and local conferences Phaseiidesign.com
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Nick Finck
Nick Finck@nickf·
Speakers & those looking to get into public speaking in design & research: Reply with your info! 1) Topics (be specific, differentiate yourself!) 2) Experience (number of events you spoke at or years of experience, new folks welcome!) 3) URL (personal site or LinkedIn profile)
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leofrish
leofrish@leofrish·
@BrimCoffee I have requested a warranty repair starting back in November, 2020. Aside from auto-bot replies, nothing from you @BellaLife <- are you taking this over? I received emails from your group, but no action. Please respond. Thanks!
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leofrish
leofrish@leofrish·
@CGLambdin We had a lot of fun: Press Releases from the future that normalized >90 "visionary features," followed by Ideal State Roadmapping that rationalized how we might get to those over the next five years. Next up: Objectives, scope, differentiators
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Charles Lambdin
Charles Lambdin@CGLambdin·
One of the main points of a strategy workshop is to force attendees to REDUCE SCOPE. Make some hard decisions.
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Charles Lambdin
Charles Lambdin@CGLambdin·
A: Why should we capture assumptions, do discovery, and examine our frame? This sounds like going slower. B: Maybe it is, but what if it dramatically increases your opportunity profit relative to what you're in such a hurry to move toward?
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leofrish
leofrish@leofrish·
@CGLambdin How did you used to put it, Charles? “I can sketch a stupider idea faster than you can code it?” Like that.
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leofrish
leofrish@leofrish·
@CGLambdin @rob_england @agileschools I’m still confused by the allergic reaction to “research” (now “discovery”). Applied research that eliminates “obvious” risk, is a force multiplier in excess of 100x.
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