@Parcelforce™️//ChatHubFAQS🌐

@WhackPie Hello,@WhackPie We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@HayleyWhitaker Hello,@HayleyWhitaker We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@parcel_force1 I just love it when you return my items saying they were refused when you’ve been nowhere near my house!! 😡

@dannyhopes Hello,@dannyhopes We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@parcelforce how can you not find my address two days on the bounce? Royal Mail comes to my door every day and for some reason you can’t find the address for next day delivery that is now three days late. I’ve been waiting on your joke of a helpline for 49 minutes now!!

@iyruu Hello,@iyruu We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@chrisbrownlee41 Hello,@chrisbrownlee41 We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@parcelforce it’s an absolute shambles to get hold of customer service. Now voice recognition is not even close. I know what my issue is now but because of your systems I can’t even raise a complaint!! Please msg me if the customer is important. It really doesn’t feel that way

@PumpkinNebula Hello,@PumpkinNebula We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@Matty_P1987 Hello,@Matty_P1987 We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@parcelforce @RoyalMail Day 17 of my parcel been collected and subsequently lost. Still no contact from anyone within parcel force, still no reply to Dm's on X. Still no answer to the complaint I logged last week. @CitizensAdvice could you please advise on this mess. 🙏

@gastrowandering Hello,@gastrowandering We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@parcelforce I've got a parcel with customs fees due, is it possibe to get the reference code so I can get it paid and sorted instead of waiting for the letter to arrive

@shefacedus Hello,@shefacedus We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@humzamanraj Hello,@humzamanraj We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@parcelforce Kindly reply to my inquiry in inbox, I had 3 boxes, I only received 1 box, where are my other two boxes and why they haven’t delivered. Please respond me asap!!!!

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@sianeve_xo Hello,@sianeve_xo We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@parcelforce please could you reply to DMs thanks

@grumps1000x Hello,@grumps1000x We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@parcelforce 90 minute on hold! At this rate I’m going to beat yesterday 2hours!

@BobFromAccounts Hello,@BobFromAccounts We are really sorry for the inconvenience.Kindly please follow back and DM us with your email address and active phone number,so we can respond to you. Thanks you.

@parcelforce - I can’t get hold of anyone in the UK, no matter what approach…and my parcel is missing. Please may someone contact me! I was on hold for 2 hours and wasted so much of my time trying to speak to a human. Shocking customer service