English
Michał Grabowski
82 posts
Michał Grabowski
@ElonHelpSOS
A loving Tesla owner whose car has been standing wrecked in a service center for 5 months and nobody knows what's going on.
Poland 加入时间 Aralık 2021
27 关注93 粉丝
Q1 2026
Production: 408,386
Deliveries: 358,023
Energy storage deployments: 8.8 GWh
Our Q1 Company Update will be streamed live on X on April 22 at 4:30pm CT
ir.tesla.com/press-release/…
English
Hope @Tesla sees this and can get your part.
Michał Grabowski@ElonHelpSOS
Day 13 of hoping that Elon or Tesla will see this. Dear Mr. Musk, @elonmusk, Dear @Tesla I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers. Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag. Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date. Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale. It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable. To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end. As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.” I would greatly appreciate if you could help clarify: What is causing such an extreme delay in the production or delivery of passenger airbags? Is there any realistic timeline for fulfilling this order? Is there anyone within Tesla who can take ownership of this case and provide a clear answer? At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience. I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back. Kind regards, Michał from Poland. #TeslaCommunity #tesla #elonmusk
English
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
English
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
English
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
English
That’s how bad it was
🇦🇪 HGS@Sajwani
Do you know why Zuby was banned by Twitter ? Because he wrote to someone “Ok Dude …” 🤣
English
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
English
English
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
English
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
English
New version of Grok app released
DogeDesigner@cb_doge
BREAKING: xAI has released a brand new update for the Grok app. Update your app to v1.3.54 to get the latest improvements.
English
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
English
Small improvements to Imagine are happening frequently. Looks like we need another few weeks of training for Imagine 2.0, which will have major upgrades in speech/audio and face/details consistency.
SoyAlb3rT@SoyAlb3rT
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@BeachRob64 @Tesla @elonmusk No, i wasn’t speeding, and accident wasn’t my fault. Police saw the recording and gave mandate to the mercedes driver. Besides, the repair is being covered by the at-fault driver’s insurance, so that’s clear proof that I’m not at fault.
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@ElonHelpSOS @Tesla @elonmusk The delay is insane. The accident was your fault too. By driving with situation awareness you could have easily avoided that accident. You were driving unnecessarily fast for the situation and missed that there was a car manoeuvring to get two lanes across. The part - karma.
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Dear elon Musk
We have to deal with this properly.
And the service in Korea is really shit.
I love Tesla cars so much.
For individuals who invest in stocks for a long time
This kind of treatment is really hard to understand.
@elonmusk
Michał Grabowski@ElonHelpSOS
Day 13 of hoping that Elon or Tesla will see this. Dear Mr. Musk, @elonmusk, Dear @Tesla I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers. Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag. Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date. Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale. It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable. To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end. As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.” I would greatly appreciate if you could help clarify: What is causing such an extreme delay in the production or delivery of passenger airbags? Is there any realistic timeline for fulfilling this order? Is there anyone within Tesla who can take ownership of this case and provide a clear answer? At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience. I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back. Kind regards, Michał from Poland. #TeslaCommunity #tesla #elonmusk
English
Day 13 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers. Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag. Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date. Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale. It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable. To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end. As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.” I would greatly appreciate if you could help clarify: What is causing such an extreme delay in the production or delivery of passenger airbags? Is there any realistic timeline for fulfilling this order? Is there anyone within Tesla who can take ownership of this case and provide a clear answer? At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience. I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back. Kind regards, Michał from Poland. #TeslaCommunity #tesla #elonmusk
English
@ElonHelpSOS @teslaeurope This is terrible. There are cases which @elonmusk just needs to be made aware of. He’d never tolerate this level of customer service - he just doesn’t know it’s happening.
English
Buying a used Tesla is easy w/ our Certified Pre-Owned program
– Inspected & refurbished by our technicians using Tesla parts & procedures
– Covered by extensive warranty
– Will receive software updates for years to come
You'll also see the latest range estimate before purchase & the battery is covered for the remainder of the original 8-year warranty
tesla.com/en_IE/certifie…
English
Day 13 of waiting for Elon to reply
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
English
First of all, thank you for your comment, and I'm glad You are okay and already have your car. I’m afraid that, unfortunately, that wouldn’t work in my case because the repair is being handled by an authorized Tesla service center, and from what I understand, they aren’t allowed to do that and must use only new, genuine parts. If it were possible, I would have done it already 😅
English
I had a car accident on December 12, 2025, in which a Jeep Wrangler crashed into my right front fender. In my case, the airbags did not deploy during the collision. The Wrangler was declared a total loss.
After the bodywork repair was completed, the service technicians wanted to replace the airbag control module. However, they forgot to deactivate it from service mode beforehand. When the technician picked up the module and turned it over, the car interpreted it as a rollover and deployed all the airbags.
After waiting more than 100 days, I finally received all the replacements except for the front airbags (driver’s and passenger’s) and the two head airbags in the second row.
Just like in your case, I had hoped that the insurance company would classify the car as a total loss. However, in my situation, the first claim covered only the bodywork repairs, while the second claim was handled separately and covered under the service center’s insurance policy. In total, the estimated damage from both incidents amounts to approximately €55,000.
I expect to be able to pick up the car next week and drive it normally and safely until Tesla’s bodywork partner receives the original new airbags.
English
Day 13 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
English
@awd4runner I'm afraid they won't fit. From what I understand, airbags manufactured for the European market are different from those made for the American market, even though it's the same car. But thank you for your kind words.
English
@ElonHelpSOS Hey Michal, I feel for you man... Tesla's service department and owning their car's quirks is a premium you get when you buy one. Don't need to look far just consider the crazy wipers... Anyhow, perhaps there is a way to get a part sourced from Canada and shipped to you.
English