CityGuideDog
414 posts

CityGuideDog
@GuideDogAboutTo
guide dog and destroyer of toys. Own views.
England, United Kingdom 加入时间 Ekim 2015
72 关注364 粉丝

@British_Airways due to a combination of my son having been taken ill earlier in the week, my disability and me being an idiot, we mistakenly missed our flight home from JFK to London today. Is there anything you can do to help us please? Feeling incredibly stupid and desperate.
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@_SponIll @EmmaWilsdon @annalandre Still queuing 2hrs 20 in. I'm kind of assuming accessible tickets will have sold out now but can't bring myself to hang up!
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@_SponIll @EmmaWilsdon @annalandre Did you get anywhere? Been in the queue for 20 minutes. Due on a work call at 2 so hope they hurry up!
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@EmmaWilsdon @annalandre I'm now in the queue with music. Hoping tickets are still available
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@marksandspencer your coffee shop filter coffee is delicious. Do you sell the ground coffee that you use to make it? I'd love to buy some for a friend who lives abroad but loves your coffee shop filter coffee
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@bt_uk You could let me know when an engineer will be coming to get us back online
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@GuideDogAboutTo I'm vey sorry to hear that. Is there anything I can help you with? ^Rita
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@bt_uk nearly 2h 45 mins on hold so far to vulnerable customer line to try to speak to someone about the fact I have no internet, which I rely on as a result of disability. Not a very effective way of supporting vulnerable customers #customerexperience #DisabilityTwitter

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CityGuideDog 已转推

We are beyond excited to announce an absolutely sensational YA debut novel we're publishing next May by @CPillainayagam, Ellie Pillai is Brown! 💛
Preorder: waterstones.com/book/ellie-pil…
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@IKEAUK still don't have yesterday's promised delivery and both your phone number and webchat are saying they are unavailable due to high demand. How do I find out when my order is arriving? Didn't spend £50 on delivery for this kind of service
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@IKEAUK delivery booked for today at a cost of £50. Waited in all day specially but no sign of the order or any contact to tell me what's going on?
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@SonosSupport hi, my system is stuck in wired mode and the wireless setup option is greyed out so I can't switch to wireless. How do I get round this please?
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@LDNOverground left bag with v sentimental item on Overground between Liv Street & Chingford on way back from hospital 23/3. Is it possible to check if it has been handed in to any of the stations on that stretch of line pls? Apparently lost property not being collected atm
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@TfL is lost property being accepted whilst lost property office is shut pls? managed to leave bag on train on Monday whilst travelling to an essential hospital appointment when upset & distracted & it has my husband's wedding ring in it. Any chance of being reunited eventually?
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@British_Airways please can someone respond to my DMs about booking my guide dog on my upcoming flight? running out of time...
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@HamiltonWestEnd could I DM you please? Trying to help a friend fulfill a bucket list dream and you might just be able to point me in the right direction 🤞
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Why is it every time I check in for a @British_Airways flight it turns into a performance even though they have several months' notice of guide dog & all paperwork? Pls either train your staff globally or provide us with info to show so they know what to do
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@DasherGuidedog I *might* have also accidentally eaten a peach stone on a freerun last year. Symptoms exactly like yours. Took me two weeks to pass it and made me v poorly. Narrowly escaped surgery. Glad you're better. We should be more careful with our indiscretions
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@DasherGuidedog Sorry we are at work during the day. We live and work in London though so generally around for meetups
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@blindseyeview @Spaniels_Rule @wembleystadium @taylorswift13 Problem solved now thankfully. Shame it was such a hassle trying tonget there!
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@MPSRoding pretty sure a burglar cased our house near Charlie Brown's 16.30 today. Knocking on door and peering through window with strange excuse. Any advice please?
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