Microsoft Support

This is not the experience we want you to have with our service, and we hear you. We understand you need help stopping charges linked to your old Microsoft 365 account. To assist you securely, we’ve sent you a Direct Message to maximize the character limit, please continue with us there, so we can guide you through the next steps. Thanks. ~ SR

@MicrosoftHelps you guys are the worst when it comes to customer service its accutully imbarrasing how bad it is but i need help need to stop a direct debit connected to old my microsoft 365 account

Hello, there! We noticed your tweet and understand that you are having trouble sharing your file to your colleague through OneDrive. If you’d like us to help, please send us a Direct Message so we can maximize the character limitation while keeping your privacy protected. We’ll be glad to hear from you. ~AD

@windowsdev Are you guys asleep at the wheel? I right click a file to share with a colleague through OneDrive. Click Share. My choices are a bunch of random shit (notepad??) and two apps I don't even have installed. Why have a Share context menu at all?

TFW you're troubleshooting with tech, and they ask you something like "what OS build are you running"? 😳 Learn more about your PC in settings:

@kosisocharles Hi, Charles. Thank you for reaching out to us. We saw in your post that you are having issues with the Wi-Fi on your Windows device. We'd like to assist you with this. Please send us a DM to use more characters to address your concern. We'll wait for your response. ED twitter.com/messages/compo…

This has to be my last straw with Windows. Wi-Fi keeps disconnecting, and the button disappears from the taskbar.

Hello! Just following up on our previous message. We wanted to check whether you had a chance to send us a private message or follow our page, so we can assist you further without character limitations. Whenever you’re ready, feel free to reach out we’ll be happy to help. Have a great day! ~EB

I am seeing a blueish sort of tint with the blacks at times, it's something I never experience on my Nvidia GPU This could be an issue with AMD GPUs & windows HDR Calibration across the board Seen it in games such as Mindseye also @jackhuynh @AMDRadeon @LisaSu @MicrosoftHelps

youtube.com/watch?v=a4fizk… It seems Windows HDR calibration is causing me visual issues on the 9070XT in certain games This doesn't happen on my Nvidia 5090 GPU

@jgaylord Good day, Jason! We initiated a Direct Message to maximize character limitations and for your privacy as well. Let us continue there instead. We'll wait for your message. ~AD twitter.com/messages/compo…

@Copilot has limitations that are extremely frustrating. I should be able to open an @msexcel file and ask Copilot to create a @powerpoint presentation. Instead I'm told that it only has access to a JS library and can't do it. 🤦‍♂️ Stop creating silos for these tools!

@allformani Hi, ManiKandan. We just want to follow up this thread. In case you need help, just send us a direct message to maximize character usage and assist you further. ~AF twitter.com/messages/compo…

@Office365 @Office @MicrosoftHelps I recently switched my phone, my authenticator app got logged out, unable to access my office365 account, i'm the only admin. Kindly help me ASAP

@SamitoFPS Hello, Samito. We noticed your post about the wired network issue. If you would like help troubleshooting this, please send us a Direct Message, so we can assist you further without character limits. Looking forward to your message! ~PB twitter.com/messages/compo…

Getting this weird issue where my PC can’t detect my wired network connection but the non wired works fine, wire looks good too? Gonna try and do a windows update and see if that helps but anyone got any ideas?

@Mister_Terrance Hi Drayton! Thanks for bringing this to our attention. We’d like to help with the issue you’re experiencing when updating collaborative forms in a shared folder. To use more characters and properly troubleshoot, we sent you a DM. See you there! JA twitter.com/messages/compo…

@MSFT_Business @Office @Microsoft still hasn't solved the issue of working on a collaborative file in a share folder and caching changes to update the form. Everyone else has figured out how to update live forms from collaborative projects but them 😒😒😒

@MichaelPiaser Hello, Thank you for mentioning Microsoft. I would be happy to assist you today and answer any questions you may have. For the safety of your information and due to character limitations on X, please send us a private message to discuss. twitter.com/messages/compo…

@MicrosoftHelps my Hotmail account is blocked and I can’t get a code

@fredeil Hi Fredrik! Thanks for flagging this, we’d be glad to help look into the favorites behavior you’re seeing in Microsoft Edge. To use more characters and properly troubleshoot, we sent you a DM. See you there! JA twitter.com/messages/compo…

My favorites folder is leaking between profiles on @MicrosoftEdge it this a known issue?

It's World Health Day ❤️‍🩹 Run a quick scan to give your PC a check-up: msft.it/6015Q21mS

Hi. We are just checking in about your concern with getting a "Try another verification method" message you received after you reset your system. Do you still need help with this? If yes, please reply to our direct message and let's talk more about it, so we can help you better. We'll wait. ~FP

@MSFTResearch @Office How to get over this problem as i have reset my system? I am not able to get verification code on my mobile number.

Hello Alex, Thank you for reaching out to Microsoft support team. We've seen your tweet, and we're sorry to hear about the error you're getting. Kindly check your DMs as we've sent you a direct message, so we can proceed our conversation there, to avoid sharing any sensitive account information in public. Waiting for your response. Regards, B.W

@MicrosoftHelps So i can successfully reset my password, but can't login right after because "Please retry with a different device or other authentication method to sign in.", no vpns, odd extensions or browsers, make it make sense, please make it make sense.

@RIDAOZ1 Thank you for your reply. We've responded to your direct message, so let’s continue the conversation there. Looking forward to your response. ~JM twitter.com/messages/compo…

@MicrosoftHelps Okay. I've already sent the information. Thank you very much.😚😚😚

i'm working on PROJECT B4 : Chapter3 but I can't activate my WINDOWS 11 PRO. 🤬🤬

@Stephen78228877 Hi, Stephen! Thank you for sharing details about your account concern. We’ve already sent you a direct message, please check your inbox. This will allow us to assist you more effectively without character limitations. We’ll be waiting for your response. ~RC twitter.com/messages/compo…

@Justin_techz @MicrosoftHelps Cannot dm it does not allow

"I love junk mail." - No one, ever. Follow these tips to reduce spam in Outlook. msft.it/6013Q04RZ

@SentellProd Thanks for the update I’m really sorry for the inconvenience that caused. I’m glad you were able to figure it out. If anything else comes up or you need help with anything at all, please don’t hesitate to reach out.

@MicrosoftHelps I figured it out. I just had to delete the 30 passkeys you generated for some bizarre reason.

Getting very annoyed with using @Microsoft @Office on Mac. I have to log in EVERY SINGLE TIME. It then doesn't even work half of the time necessitating me to relaunch the entire application. @satyanadella has driven this company into the ground.

@OpenNewNews Hello, Thank you for contacting us. If you have any questions or need any specific help, kindly reach us privately (DM us) to avoid the character limitation here on public, and we will do our best to assist you. Have a nice day. S.H.

⚠️ Important User reports show problems with Microsoft Outlook — Downdetector

@ActiWindows Thank you for reaching out to the Microsoft Social Media Team. Please send us a direct message with more details, and we’ll be glad to help. Kind regards, twitter.com/messages/compo…

@MikPalsio @MicrosoftHelps I am Windows but I hsve beef with onedrive

Not being able to find your files is not the same as losing your files 📂 Try these tips to track them down: msft.it/6011Q21jJ

@RachTrfkd_Bevan Hello. We saw your post, and we would love to help you. Please contact us privately and make sure to follow our page first. Waiting for you. twitter.com/messages/compo…

Not sure how much longer I will have access to here. As I'm now using my own notebook (not a borrowed device) the hack/control over it has become blatant, overt, and frequent: including frequent irregular BSOD (which include spelling mistakes "qossible" to show who it is), after they already indicated this on screen the first time. Obviously a windows screen, the same as the Youtube app/screen doesn't have mistakes on it, and bizarre symbols instead of the standard. They BSOD the computer or kill it. Cursor goes rogue. And I'm unable to restart it or turn it back on at all (not with shortcuts, lng hold on power etc) --- only resolved by pulling back off and the disconnecting battery. They're having their fun.