@jotreeme Hi there! We would be happy to look into this for you. Can you please contact us at help@thepetlabco.com?
English
PetLab Co
466 posts
PetLab Co
@petlabco
Expert pet advice & science-backed dog supplements 🐶💙 Discover our range below ⬇️
加入时间 Mart 2023
14 关注8.1K 粉丝
@SusanM1956 Hi Susan! We're sorry to hear about your experience. We can be reached at help@thepetlabco.com.
English
Only problem is they don't give a way yo contact them when you want to unsubscribe.
PetLab Co@petlabco
If your dog still licks their paws and scratches after trying topical products then chances are you're just not targeting the root cause of the problem... Discover how thousands of owners are tackling this frustrating issue with the help of 1 effective chew!
English
@solarfire777 We're so sorry to hear you have had this experience! Can you please contact us at help@thepetlabco.com, so that we may assist you.
English
@petlabco don’t seem to be able to contact anyone with the email given. Can’t change subscription. Can’t cancel it. What’s wrong with the website
English
@fastterrier We’re sorry to hear about your experience! Please reach out to us at help@thepetlabco.com, so we can assist you directly.
English
@petlabco do you ever reply to emails. I ordered products that have gone missing
English
@scottimistic We are sorry to hear about your experience. We would be happy to look into this for you. Can you please contact us at help@thepetlabco.com?
English
@dwarne234 Typically, our customers report the best results after 3 months of consistent use, as is common with supplements. Please feel free to keep us posted on your pup’s progress, as we'll be more than happy to provide support for you and your pup along the way 💙
English
Yea I used these on my puppy as she was growing and she stopped all three of these signs almost immediately…20/10! Thank you @petlabco for doing the research we didn’t know we needed to do to ensure our pets live happy & healthy lives
PetLab Co@petlabco
Yeast growth can be one of the most frustrating things for a dog to deal with. Here are the key signs your dog is fighting it and a brilliant chew that can help used by over 2.3 million owners 🔥
English
@1YogiSam This ad is referring to our Probiotic Chews. You can find them on our website under our probiotic products. If you have questions about the three signs mentioned, feel free to email us at help@thepetlabco.com and we'll be happy to help you find what you need.
English
What’s the secret to open one of these ads? Meant to the pet lab site and can’t find the ad so I have no idea what the three signs are
PetLab Co@petlabco
If you’ve spotted any of these 3 signs in your dog… it could be due to yeast! Discover how thousands of owners are supporting their pups with the help of 1 effective chew!
English
@Flinty1975 Oh no! We are so sorry to hear this! Please call +1-866-4-PETLAB (1-866 473-8522) or email help@thepetlabco.com & we'll address this right away. 💙
English
@kingcontingency Thank you for sharing your feedback with us. We’re so sorry for the frustration this delivery caused and appreciate you letting us know about your experience. We're glad our team was able to assist, and we’ll be sure to pass your concerns along to help improve future shipping.
English
@petlabco please stop shipping with uniuni. I've never wasted so much time w/ an order (I've received from you for about a year with no issues from other carriers). Their wait is over an hour for phone, and their chatbot is trash.
Your cust service DID help me though!
English
@Truthonly1717 We're sorry to hear you haven’t seen any difference yet. Since this is a supplement, it can take some time for the best potential benefits to become noticeable. Could you let us know how long you’ve been consistently giving it to your pup? 🐾
English
@TX_Latina6969 Oh no! We're so sorry to hear this. Please send us an email at help@thepetlabco.com.💙
English
@freakspider8 So sorry about this @freakspider8! 🐾 Please call +1-866-4-PETLAB (1-866 473-8522) or email help@thepetlabco.com & we'll address this right away.
English
URGENT @petlabco . I can't log into my account to cancel this month's and any following subscriptions,please.
I require a full refund, my dog won't eat your supplements.
English
@FMSCecil Our Cat Probiotic is finally here: thepetlabco.com/products/probi… 🐈 💙
English
@1OklahomaSEC Nonetheless, we would like to look into this right away. You can reach us at 1-866-4-PETLAB, or help@thepetlabco.com - whatever is best for you. We look forward to speaking with you.❤️🐶
English
@petlabco This company is a scam, bought a product that doesnt work now they keep sending it and none of my emails will be recognized by my log in, but they sure remember my credit card information?
English
@1OklahomaSEC Hi, Tim! We're sorry to hear you haven’t seen any difference yet. Since this is a supplement, it can take some time for the best potential benefits to become noticeable. Could you let us know how long you’ve been consistently giving it to your pup? 🐾
English
@Oreo2022113851 Hi! We are so sorry that you and your dog have had this experience. We would love the opportunity to look into this further. Can you please contact us at help@thepetlabco.com? 💙
English
Doesn't agree with all pets tummy's.
Didn't with mine.
Gentle brushing with a cotton finger designed is gentle and works. Only takes about 2 minutes.
EASY AND FASTER IS NOT ALWAYS HEALTHIER.
PetLab Co@petlabco
For any owner looking for the EASIEST way to clean their dog's teeth daily without brushing - this powder is going to blow your mind. P.S. we backed it with 2 clinical studies to show just how effective it is against plaque and bad breath 🔥
English
@Desy_nvr2late Hi Desiree! We are sorry to hear that your dogs aren't fans of them. Perhaps you could add some plain yogurt to them. Some customers have shared this has worked for them. 💙
English
I have tried giving these to my dogs, they won’t have anything to do with them. Total waste of money.
PetLab Co@petlabco
Your dog's weird grass-eating could mean gut trouble, often tied to itching or paw licking. Fortunately, dog parents have found a super simple way to address this with the help of 1 single chew 😍
English
@jmeiz25 We are sorry you have run into trouble canceling your subscription. We would be happy to assist you with this. Can you please email us at help@thepetlabco.com?
English
@Core_Puncher Hi there! We're sorry you have had this experience. We'd be happy to look into this for you. Can you please contact us at help@thepetlabco.com?
English
@petlabco Hello! I was notified that items are ordered and shipping for something I did not approve. I specifically opted out of the subscription platform. There’s no email to contact and I’ve been on hold calling for over 20 minutes. How can I get this fixed?
English